Clean eating profoundly impacts food production as consumers worldwide gravitate toward healthier, cleaner foods.

In 2022, the global health and wellness food market was valued at USD 841 billion and is projected to increase to one trillion U.S. dollars by 2026.

What is clean eating?

Clean eating might have various interpretations for consumers, but it generally refers to eating whole foods as close to their natural state. Consumers who opt for clean eating usually prefer making their meals from scratch. For food and beverage companies, this means using suppliers who cultivate high-quality ingredients and organic farming. These typically come from smaller productions, which means higher prices for consumers.

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Consumers want to eat healthily, but the price is an obstacle.

The pandemic has put health at the forefront and changed our relationship with food. Consumers want to eat healthier, and this has been the most significant lifestyle change in recent years, followed by working out more often.

With the impending recession and high inflation rates, spending less money is also a priority. 

Consumers are looking for “farm-to-table” foods, and the buzzwords are healthy foods that are accessible. These consumers want to know what is in their food and where it comes from. 

Health and wellness factor heavily in purchasing decisions, and food production brands adapt to the trend. Protein-rich foods and superfoods with high antioxidant values are foods that more health-conscious consumers prefer today.

Superfoods refer to nutritionally dense foods or foods exceptionally high in vital nutrients. Salmon, kale, blueberries, chia seeds, acai, and quinoa are commonly regarded as superfoods. 

Statista states that between 2016 and 2017, retail sales of quinoa grew by 15.6 percent in the United States as its health benefits became more well-known. Chia seeds witnessed a 14.7 percent increase in retail sales during the same time. 

Consumers are discerning what foods they put in their bodies with increasing awareness about the harmful effects of preservatives and rampant chronic diseases. While this awareness was already a slow rise, the pandemic accelerated the shift. For today’s consumers, tracing where the product is from is essential. In terms of dairy, vegetables, meat, and fruits, “locally grown or sourced” is gaining significance. 

According to a survey, in 2022, 52 percent of respondents surveyed reported following a specific diet, a sharp increase from 39 percent in the previous year. Amongst those who followed a diet or plan, clean eating (16 percent) was the most popular, followed closely by mindful eating (being intentional and aware when eating) and calorie counting. 

Superior quality, organic foods, and ethical farming practices

From farm-raised over wild-caught seafood to cage-free eggs and non-GMO grass-fed beef, consumers are looking for high-quality ingredients and slowly moving away from pesticide-ridden, low-quality GMO foods. 

The global sales of organic food have risen between 2000 and 2020. In 2020, organic food sales amounted to about USD 120.65 billion, up from nearly USD 18 billion in 2000.

Organic food can vary wildly depending on the nation and certifying agency, but it frequently means crops grown without genetic modifications, artificial pesticides, or harmful fertilizers. Organic meat, dairy, and eggs require animals to be provided organic feed, given sufficient time outdoors, and not be fed growth hormones or fillers. 

In 2019, organic food sales amounted to USD 106 billion, up from nearly USD 15 billion in 1999. The United States accounts for over 40 percent of the retail sales of organic food worldwide, followed by Germany. 

According to the same report, in 2019, there were approximately 72 million hectares of organic farmland worldwide. There were more than one million organic food producers in India, which is at least five times more than in any other country.

Ethical farming, manufacturing/ production, and distribution practices are essential to purchase considerations for many buyers. Slave trade, animal cruelty, and environmentally safe farming practices are encouraged. Many consumers won’t buy products that they know follow these inhumane and anti-environment practices.

All this comes at a high cost, and most consumers won’t pay the higher prices for organic foods, even though they would like to. 

Plant-based foods

While veganism, a diet that eliminates all meat and animal-derived foods, is still a lifestyle followed by very few consumers, there is continued demand for plant-based foods worldwide. 

Plant-based meat alternatives include food products from vegetarian or vegan sources, such as soy, vegetables, seitan, tempeh, or pea proteins. 

The percentage of vegans differs by country. With a 9 percent vegan population, India is the leading nation by share of vegans. In the U.K., their percentage is less than 2 percent, but in the U.S., it is closer to 6 percent.

In 2021, Beyond Meat was the leading company producing alternative protein products, such as plant-based meat, with an estimated market value of USD 9 billion. The company offers burger patties, among other alternative meat products. Impossible Foods, which ranks second, is a direct competitor in this market. Brands with plant proteins, dairy alternatives, and meat and seafood substitutes attract Venture Capitalists and are amongst the most funded start-ups in many markets. 

According to a report, in 2020, the global market value of plant-based meat was estimated to be around USD 6.7 billion. The market is expected to grow and reach about USD 16.7 billion in 2026. With a share of 44 percent, North America, has the largest market share in the plant-based meat market, followed by Europe, at about 34 percent. 

Vegan and plant-based foods are becoming popular with the meat-eating population as well. Non-vegans regularly consume many types of meat and dairy substitutes. Impossible Foods is one of the world’s most prominent alternative protein companies. The global vegan market is valued at USD 15.8 billion, and the global plant-based food market is valued at USD 35.6 billion. The milk substitute market alone is valued at USD 19.5 billion. China and the U.S. are the largest milk alternatives markets, accounting for USD 12 billion of the total global revenue. 

The global plant-based food market will reach USD 77.8 billion in 2025, and the forecast projects that by 2030 the market will have more than doubled. 

Contribution to a greener, more sustainable world

Consumers want to make more significant contributions toward a sustainable and green future, especially for younger generations, like Millennials and Zoomers. 

Today’s consumers are more conscious of how they consume products and are more aware of enterprises’ impact on the ecosystem. Many consumers will stop using brands that are not environmentally friendly and will favor those that are and move their loyalty toward them. Sustainability is not restricted to just the environment and includes ethical practices and humane conditions. Packaging and reducing carbon emissions are a huge part of sustainability. 

Numerous big brands have incorporated sustainability into their corporate social responsibility frameworks. Many large fast-food chains have joined the climate movement, and Chipotle Mexican Grill, a US-based fast-casual chain, is an excellent example. Besides introducing eco-friendly packaging and measures to reduce waste, the brand went a step ahead. It launched a ‘sustainability tracker’ to provide data on the environmental impact of all its ingredients. Chipotle diners now receive data on five environmental metrics on their order confirmation screen, showing carbon in the atmosphere, gallons of water saved, improved soil health, organic land supported, and antibiotics avoided. 

For sustainability to happen, technology is a critical piece that can allow companies to forecast, monitor quality, and improve processes and packaging, to name a few. Factors like natural resources, labour, climate, and air quality are also important. 

With this new wave of the conscious shopper, many brands need to rethink their business operations for a complete rehaul. 

It is worth noting that it is a challenging change as brands grapple with offering better, cleaner foods at affordable prices.  

While consumers are more aware now, can they eat as healthy as they would like, given the inflation rate and higher prices for organic, clean foods?

With the current inflation rates, consumers find even regular food choices expensive. So, everything comes down to value for the consumers. If your brand fails to show the consumer enough value, they will move to a less expensive option. So, brands must proactively deliver value to the consumers to retain them. The good news is that even though we are in a supply-driven inflationary market, employment levels remain healthy. Currently, consumers absorb rising prices by reallocating their budgets toward priority areas. However, the imminent recession will impact purchasing power, so brands need to think ahead.  

For a more in-depth look at the Food and Beverage industry, download our report, “Food and Beverage Trends to Watch in 2022.”

AI, or Artificial Intelligence, is changing the game in marketing and market research, helping us understand what customers want and making smarter business moves. Experts say that 

AI in marketing will become a whopping $78.8 billion industry by 2030! This goes to show how important AI is becoming in helping brands create better strategies and connect with people.

AI allows brands to understand their customers better, make quick decisions, and offer customers exactly what they are looking for. In other words, AI is letting brands step up their game, setting new standards in the market, and improving every step of the customer’s journey with the brand. This means brands can form stronger and more personal connections with their customers.

But the rise of AI also means our jobs in marketing and market research are changing. Some roles are even disappearing because of the increase in automation and the use of AI. This makes it vital for us to be open to change and learn new skills. It’s not about fighting against the latest technology; it’s about learning how to use it to our advantage and stay relevant in our careers.

Navigating the AI Revolution in Marketing and Market Research

Artificial Intelligence, or AI, is changing how we look at data and understand consumers in marketing and market research. It’s a big deal because it’s transforming how we work and make decisions.

AI: Transforming Data and Understanding Consumers

AI helps us gather and analyse data quickly, giving us new insights into consumers’ wants. This means we can create marketing strategies more in tune with consumer needs and desires. We can understand consumer behaviour, preferences, and trends like never before, allowing us to be more effective and creative in our strategies.

How Automation is Changing Our Roles

With AI and automation, many tasks that we used to do manually can now be done by machines. This can be scary because it means some traditional roles and tasks in marketing and market research are changing or even disappearing. But it’s not all bad news! Automation can take care of repetitive tasks, freeing us to focus on more critical and creative aspects of our work. It’s all about adapting and finding new ways to use our skills in this changing landscape.

The Move to Data-Driven Strategies

Now more than ever, we’re relying on data to make decisions in marketing. This shift towards data-driven strategies is helping us make more informed and effective decisions. We can see what works and what doesn’t and adjust our strategies in real time. It’s making us more flexible and allowing us to respond quickly to changes in the market.

Understanding these disruptions and changes is crucial. It helps us see where we fit in and how we can use AI and automation to our advantage. It’s all about staying informed, adapting to changes, and finding new and exciting ways to use our skills and knowledge in the world of marketing and market research.

Building the Backbone: Mastering Essential Hard Skills

Hard skills form the backbone of our professional arsenal, helping us stay relevant and effective in the increasingly competitive and AI-driven marketing and market research landscape. By mastering these, we can ensure that our strategies are innovative and resonate well with our audience.

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Data Analysis and Interpretation

Analyzing large sets of data is a crucial skill in today’s market. It allows us to understand consumer behaviour, trends, and preferences, helping us make well-informed decisions.

Importance of Analyzing Large Data Sets: Grasping the patterns in vast data sets helps craft strategies that resonate well with the target audience.

Statistical Knowledge and Application: Being savvy with statistics enables us to interpret data accurately, making our insights more reliable and effective.

Digital Literacy

Being digitally literate is more crucial now than ever. It helps us understand and use various AI tools and digital platforms effectively.

Familiarity with AI Tools and Technologies: Knowing how to use AI tools empowers us to leverage them to enhance our strategies and understand the market.

Knowledge of Digital Platforms and Software: Understanding various digital platforms and software equips us with the capability to reach and impact our audience more effectively.

SEO and SEM Skills

Skills in Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) are crucial in enhancing a brand’s online presence.

Understanding of Search Engine Algorithms: A deep knowledge of how search engines work allows us to optimise content effectively, making it easier for consumers to find us online.

Strategies for Enhancing Online Presence: Implementing effective SEO and SEM strategies ensures that our content reaches a wider audience, increasing our brand’s visibility and impact.

User Experience Design

Creating a user-friendly experience is essential in connecting with the audience.

Design Thinking Approach: Adopting a design thinking approach helps develop innovative and user-centric solutions.

Importance of Customer-Centric Design: Focusing on customer-centric design ensures that our strategies meet the needs and preferences of the consumers, leading to higher satisfaction and engagement.

Nurturing the Soul: Cultivating Essential Soft Skills

Complementing hard skills with essential soft skills is crucial. These soft skills enable us to resonate with our audience, embrace innovations, and approach problems and strategies holistically and empathetically.

Emotional Intelligence

Being emotionally intelligent is all about understanding and managing our emotions and the emotions of others.

Developing Empathy and Understanding: Empathy allows us to connect with our audience on a deeper level, understanding their needs and concerns genuinely.

Importance of Human Connection in Brand Building: Forming real human connections can help build a brand that people trust and relate to.

Adaptability

Being adaptable means being open to new ideas and changes, and it’s super important in our fast-paced world.

Embracing Change and New Technologies: Being open to trying out new technologies and ways of doing things keeps us ahead in the game.

Learning and Development Mindset: Having a mindset focused on learning and growing helps us to keep improving and developing our skills.

Critical Thinking

Critical thinking helps us make logical and informed decisions by evaluating situations objectively.

Problem-Solving in Complex Scenarios: Thinking critically helps us solve problems effectively, even when they are complicated.

Analyzing Situations Objectively: Looking at situations without bias allows us to see the complete picture and make better decisions.

Creative Thinking

Thinking creatively helps us develop new and innovative ideas that can make our brand stand out.

Developing Innovative Strategies: Creative thinking leads to innovative strategies that can differentiate our brand in the market.

Differentiating Brands in the Market: Coming up with unique ideas and approaches helps make our brand memorable and attractive to consumers.

Paving the Way to Tomorrow: Strategies for Upskilling and Embracing Change

By implementing the strategies below, we can navigate the sea of change with confidence and foresight, ensuring our skills are refined, our knowledge is vast, and our approaches are innovative and flexible. 

Embracing these practices will empower us to forge ahead, becoming the architects of our professional destinies in the transforming world of marketing and market research.

Continuous Learning

The path to adaptation and growth is paved with constant learning.

  1. Engage in Online Courses and Certifications: Delving into online courses helps us acquire new skills and knowledge, keeping us abreast of the latest trends and technologies.
  2. Attend Workshops and Conferences: Being a part of workshops and conferences allows us to gain insights from industry leaders and enhances our understanding of the evolving market dynamics.

Networking

Building connections within our industry can open doors to new opportunities and insights.

  1. Connect with Industry Experts and Peers: Networking with peers and experts provides different perspectives and insights, enabling us to stay informed and inspired.
  2. Participate in Community Discussions and Forums: Actively engaging in discussions helps in sharing knowledge and learning from the experiences of others in the community.
emerging-beverage-trends

Staying Informed

Keeping our finger on the pulse of the industry helps us stay ahead of the curve.

  1. Regularly Update Knowledge on Industry Trends and Developments: Staying updated on industry developments ensures that we are well-informed and can adapt our strategies effectively.
  2. Follow Influential Thought Leaders and Publications: Regularly reading articles and following thought leaders helps us gain deeper insights into industry trends.

Charting the Course: Preparing for Evolving Roles in Marketing

With the rise of AI, certain roles within marketing and market research may see a decrease in demand due to automation. Navigating this new landscape requires a strategic approach to professional development and career planning.

Identifying Roles Susceptible to Automation

Understanding which roles are more likely to be affected by automation is the first step in proactively preparing for the future. Assessing the landscape and identifying the areas most likely to experience changes allows us to make informed decisions about our career paths and development focus.

Diversifying Skill Set and Gaining Cross-Functional Knowledge

Building a diverse skill set and acquiring knowledge across different functions are crucial in creating a versatile professional profile. This versatility not only enhances our adaptability but also opens up a myriad of opportunities in various domains within the industry.

Proactively Seeking New Opportunities within the Organisation or Industry

Proactively seeking new roles or opportunities is essential in staying ahead of the curve. Exploring different avenues within the organisation or the broader industry can provide a richer, more diversified experience, paving the way for continued growth and learning in the ever-evolving marketing landscape.

By adopting a strategic and proactive approach to career planning and professional development, we can ensure our continued relevance and contribution in a future where the roles and demands of marketing and market research continually evolve and adapt to technological advancements and the rise of AI.

Concluding Thoughts: Stepping into the Future

The journey through the transformative world of marketing and market research is one marked by constant learning, resilience, and a forward-thinking mindset.

The pace at which technology, especially AI, is evolving necessitates a perpetual learning mindset and the development of a myriad of skills. These tools will enable us to stay relevant and effective in our roles, regardless of how the professional landscape morphs.

It’s vital to approach our field’s inevitable changes and advancements with a positive and open mindset. The transformations occurring are not roadblocks, but rather, they are gateways to new possibilities and avenues for growth, innovation, and success. It’s our responsibility to leverage these changes to enhance our strategies, connect with our audience more effectively, and create meaningful impacts in our field.

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Today, businesses are tasked not just with generating profits but with doing so responsibly. One of the most pressing challenges is the staggering amount of food that goes to waste yearly, a symptom of inefficiencies in the food supply chain and consumer habits. This waste is not just a lost economic opportunity but a significant contributor to environmental degradation, from wasted water and energy to greenhouse gas emissions.

Enter the concept of upcycled foods: an innovative approach that transforms would-be wasted food ingredients into value-added products. These aren’t just stop-gap measures or charity-driven initiatives; they are full-fledged business opportunities that, when executed effectively, can marry profitability with sustainability. 

Brands that are agile, forward-thinking, and willing to adapt will find that upcycling not only addresses a global problem but resonates deeply with today’s conscious consumer

The Genesis of Upcycled Foods

Historically, resourceful communities worldwide have always found ways to repurpose leftovers or food scraps, be it through creating broths, composts, or feeding livestock. However, as global food production and consumption patterns changed and as waste began to pile up at an unprecedented scale, a more systematic and commercial approach to these age-old methods began to take shape.

The initial thrust came from grassroots movements and small-scale entrepreneurs who saw potential in what many dismissed as ‘waste’. They recognised that much of what was being discarded was not just edible but nutritious and flavorful. Ugly fruits and vegetables, spent grains from beer production, or pulp from juiced fruits were all untapped potential ingredients. By reprocessing and reimagining these ingredients, early innovators created products that were not only sustainable but also added a unique selling proposition in an increasingly crowded food market.

Thus, the upcycled food movement wasn’t born solely from a need to address waste but from an opportunity to differentiate products meaningfully. It’s a testament to the power of innovative thinking and the ever-evolving dynamics of the food industry.

The Scale of the Problem: Food Waste by the Numbers

To truly grasp the magnitude of the upcycled food movement’s significance, one must first understand the staggering scale of food waste globally.

According to the United Nations, roughly one-third of the food produced in the world for human consumption every year — approximately 1.3 billion tonnes — gets lost or wasted. This lost food has a value of nearly US$990 billion. But the problem isn’t just economic; it’s profoundly environmental and social.

Environmental Impacts:

Greenhouse Gas Emissions: Decomposing organic waste in landfills produces methane, a greenhouse gas that is 25 times more potent than carbon dioxide in trapping heat in the atmosphere. If global food waste were a country, it would rank third in greenhouse gas emissions, following only the US and China.

Wasted Resources: For every piece of food wasted, there’s a string of wasted resources—water, energy, and land. For instance, the water used annually to produce food that ends up as waste would be equivalent to the entire annual flow of the Volga River, Europe’s largest river.

Loss of Biodiversity: Increasing agricultural lands to meet global food demand often results in deforestation and habitat loss. When a significant portion of that produce is wasted, it exacerbates the strain on ecosystems and biodiversity.

Economic Impacts:

Lost Revenue: As previously mentioned, the value of global food wastage amounts to nearly US$990 billion. For producers, retailers, and consumers alike, this represents a tremendous economic inefficiency and lost revenue.

Increased Production Costs: Inefficient utilisation of produce means that more resources are spent producing food that never reaches our plates. This not only drives up production costs but can also inflate market prices.

Social Impacts:

Food Insecurity: In a world where nearly 9% of the global population is undernourished, the juxtaposition of massive food waste is a grim paradox. Recovering just half the food currently wasted or lost could feed the world’s hungry several times over.

Cultural Implications: In many cultures, food holds significant symbolic value, representing hospitality, prosperity, or gratitude. The act of wasting food can sometimes contradict these deeply held values, leading to a cultural dissonance.

Understanding these figures and impacts underscores the urgency and the opportunity. Addressing food waste through methods like upcycling isn’t just a potential business trend; it’s a pressing global imperative. The upcycled food movement stands at the intersection of environmental responsibility, economic opportunity, and social equity. It’s a solution that looks forward by looking back—taking age-old principles of frugality and resourcefulness and applying them on a global scale.

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Upcycling in Action: Case Studies

The concept of upcycled foods has moved well beyond theory. Several companies are already making waves in the market with their upcycled products, turning challenges into opportunities and redefining the food industry’s landscape. Let’s delve into a few standout examples:

ReGrained: This innovative company saw potential in the spent grains, a by-product of the beer brewing process. Recognising that these grains are rich in fibre and protein, ReGrained developed a line of granola bars and snack puffs. According to a report by Sustainable Brands, their sales have grown by over 250%. Moreover, ReGrained has successfully diverted several tons of grain from waste, effectively reducing the carbon footprint associated with grain disposal.

Imperfect Foods: Starting as a subscription box service delivering “ugly” fruits and vegetables to consumers, Imperfect Foods has expanded into a full-fledged grocery service, with offerings ranging from grains to dairy. As per a Forbes article, the company has rescued over 139 million pounds of food from going to waste since its inception. This effort reduces environmental impacts and offers consumers products at a lower cost than standard groceries, making sustainable choices more accessible.

Toast Ale: Based in the UK, this company produces beer using surplus bread that would otherwise be wasted. According to their sustainability report, Toast Ale has upcycled more than 2 million slices of bread since their launch. They’ve not only seen a warm reception from environmentally-conscious beer enthusiasts but have also sparked interest in mainstream consumers looking for unique flavors and stories behind their beverages.

Each of these companies exemplifies the multi-fold benefits of upcycled foods: environmental responsibility, economic opportunity, and a resonance with an evolving consumer mindset. Their success stories serve as a roadmap and inspiration for brands looking to pivot towards a more sustainable future.

The Consumer Perspective

The modern consumer is markedly different from those of previous generations. Empowered by the digital age’s information accessibility, they’re more informed, more discerning, and more aligned with broader global issues than ever before. 

This evolution in consumer consciousness is reshaping market dynamics, with sustainability and ethics taking centre stage.

Willingness to Pay More: According to a Nielsen Global Corporate Sustainability Report survey, 73% of global consumers say they would definitely or probably change their consumption habits to reduce their environmental impact. Additionally, 66% of global respondents indicate they’re willing to pay more for sustainable goods, a figure that rises to 73% amongst millennials.

Preference for Transparent Brands: A study from Label Insight revealed that 94% of consumers are likely to be loyal to a brand that offers complete transparency, and 73% are willing to pay more for a product that promises total transparency. This underscores the importance of adopting sustainable practices like upcycling and communicating them effectively to consumers.

Resonance with Upcycling: A recent industry report indicated that 58% of consumers in major markets look for products with environmentally friendly packaging or reduced waste claims. This sentiment aligns seamlessly with the ethos of upcycled foods, positioning them favourably in the minds of these conscious consumers.

The intersection of market demand with global responsibility presents an attractive proposition. Brands that align with these consumer sentiments, powered by authentic stories and impactful initiatives like upcycling, are poised to command both loyalty and premiums in the market.

Opportunities for Brands

The rise of upcycled foods isn’t just a fleeting trend; it indicates a broader shift in consumer values and market dynamics. For brands, this presents both challenges and a vast array of opportunities. By understanding the landscape and strategically navigating it, companies can reap significant benefits, both tangible and intangible.

Tapping into the Upcycled Food Trend:

  • Product Development: Brands can begin by assessing their supply chains to identify potential waste streams that can be transformed into new products. Collaborating with R&D teams, food scientists, and chefs can lead to innovative product ideas that stand out in the market.
  • Partnerships: Engaging with startups or existing brands in the upcycling space can allow for faster market entry. These collaborations can be joint ventures, product collaborations, or even acquisitions.

Considerations When Launching an Upcycled Product:

  • Sourcing: Consistent sourcing of waste materials is crucial. This requires robust partnerships with suppliers and a deep understanding of the waste generation cycle.
  • Marketing: Effective storytelling is at the heart of upcycled products. Brands must clearly and compellingly communicate the product’s origin, impact, and broader value proposition.
  • Transparency: Given the modern consumer’s demand for brand transparency, companies must be open about their upcycling processes, the authenticity of their claims, and the overall sustainability impact of their products.
  • Regulation & Compliance: As upcycling gains traction, regulatory frameworks may evolve. Brands should proactively understand and adhere to any standards or guidelines pertinent to upcycled foods.

Potential Economic Benefits:

  • Cost Savings: Repurposing waste can lead to substantial cost savings in raw materials. By reducing waste, brands can also save on disposal costs and potential penalties or fees associated with waste generation.
  • New Market Segment: The sustainability-driven consumer segment is growing. Brands that cater to this audience can tap into a premium market with higher margins and greater brand loyalty.
  • Enhanced Brand Image: Associating with sustainability and upcycling can significantly enhance a brand’s image, leading to broader market appeal, increased press coverage, and stronger stakeholder relationships.
  • Risk Mitigation: With global challenges such as climate change, resource scarcity, and regulatory shifts, brands that adopt sustainable practices are better positioned to mitigate supply chain disruptions and adapt to changing regulatory landscapes.

Upcycling represents a convergence of economic rationale and ethical responsibility. Brands that recognise and act upon this convergence stand to gain not just immediate financial benefits but also long-term brand equity, consumer loyalty, and market leadership.

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Challenges and Considerations

While promising, the journey into upcycled foods isn’t devoid of challenges. As brands venture into this evolving landscape, understanding potential pitfalls and being equipped to navigate them will be crucial for sustained success.

Regulatory Hurdles:

  • The world of upcycled foods is relatively nascent, and regulatory frameworks are still catching up. Brands may face ambiguities in labelling requirements, safety standards, and certifications specific to upcycled products. This evolving regulatory environment can pose challenges regarding compliance and market access.

Sourcing Consistency:

  • One of the inherent challenges with upcycling is that it relies on waste streams, which may not always be consistent in volume, quality, or availability. Ensuring a steady supply of the “waste” ingredient can be tricky, and any inconsistency can impact production schedules and product quality.

Consumer Skepticism:

  • While many consumers are receptive to the idea of upcycled foods, there’s a segment that may harbour skepticism. Questions about the safety, quality, and taste of upcycled products can hinder adoption. Building trust and credibility is paramount, which can take time and sustained engagement.

Production & Quality Control:

  • Transforming waste into a high-quality product can require innovative technologies, specialised equipment, and rigorous quality control measures. Ensuring that upcycled products meet the same standards as traditional products is essential but can also be resource-intensive.

Market Education:

  • As a relatively new concept, upcycled foods might necessitate market education efforts. Brands must invest in educating consumers, retailers, and even their teams about the benefits, safety, and value proposition of upcycled products.

While upcycling offers a plethora of opportunities, it also brings with it a unique set of challenges. Success will hinge on a brand’s ability to anticipate these challenges, respond proactively, and continuously evolve in tandem with the market.

Looking to the Future: Predictions and Potential

The upcycled food trend, still in its relative infancy, promises a trajectory that could redefine our relationship with food, waste, and sustainability. The momentum it has gained in recent years is just the beginning.

Trajectory of the Upcycled Food Trend:

  • Upcycled foods have made significant inroads in niche markets and among conscious consumers. As awareness and appreciation for sustainability grow, it’s plausible that upcycled products will transition from niche to mainstream. With an increasing global focus on waste reduction and circular economies, upcycled foods will likely cement their place in the pantheon of sustainable solutions.

Role of Technology and Innovation:

  • The upcycled food movement’s scalability largely hinges on technological advancements. Innovations in food processing, preservation, and packaging are pivotal. Biotechnology might play a role in enhancing the nutritional profile of upcycled ingredients. Digital platforms can facilitate direct connections between waste generators and upcycling brands, streamlining sourcing and ensuring consistency.

Expansion Beyond Foods:

  • The principles of upcycling aren’t confined to the realm of edibles. There’s significant potential for the trend to bleed into other industries. Upcycled beverages, utilising by-products from beverage production or imperfect ingredients, are already making a splash. Beyond this, the cosmetics and personal care industry presents a ripe opportunity. Ingredients that may not pass the aesthetic muster for food consumption can find their way into skincare products, where their nutritional benefits can be harnessed topically.

In the grand tapestry of the future, upcycled products have the potential to be more than just a footnote. They can symbolise humanity’s ability to adapt, innovate, and derive value from challenges, all while treading lightly on our planet.

Final Thoughts 

When the ecological footprints of our choices become more palpable with each passing day, the urgency to rethink and reshape our consumption patterns has never been more evident. Food waste, a colossal environmental and ethical concern, stands as a testament to our collective inefficiencies and, perhaps, even apathy.

But herein lies an opportunity. As influential agents of change, brands wield power not just to modify consumer behaviours but to inspire them, mould perceptions and set the gold standards for sustainable practices. Upcycled foods are not just products; they are profound statements of intent, signalling a commitment to reimagine waste, derive value where none was seen, and tread a path that is as much about ethics as economics.

The future, as we envision it, will not be shaped merely by technology, policies, or economies. It will be shaped by values. Brands that champion the ethos of upcycling are not just capitalising on a trend; they are laying the foundation for a future where sustainability isn’t an option, but the norm. They embody the philosophy that true progress marries profitability with responsibility.

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From his early days at the BBC to high-profile work with the UK Government at the National Centre for Social Research and eventually thriving in commercial research at YouGov, Rupert’s journey is both diverse and enlightening. With a decade under his belt at Kadence, he has become an instrumental figure in the company’s efforts to integrate future-facing technology into market research.

In this in-depth interview, Rupert delves into the role of technology, with a special spotlight on Kadence UK’s groundbreaking metaverse pilot study. This project recently earned two nominations for the prestigious ESOMAR awards. Rupert gives us an exclusive look into the challenges, findings, and implications of the study, shedding light on the potential of virtual environments in future research.

Here’s the full interview where we discuss the exciting intersection of technology and market research, gaining invaluable insights from one of the best in the field. 

Can you tell me about your background and how you entered the world of market research?

After a short stint at the BBC, I started my research career at the National Centre for Social Research, an academic research institute that runs research for the UK Government. I was particularly interested in their high-profile work around understanding changes in social and political attitudes over time. It was a great place to learn the ropes when it came to research methods, and I stayed for around four years before moving to commercial research at YouGov. I felt much more in my element in the commercial world, particularly enjoying the dynamic environment where I could take on more responsibility and build client relationships. Next, I moved to Kadence, where I stayed for ten years. One element I particularly value in my current role is the focus on future-facing technology and its implications for the research world.

How do you see technology and innovation shaping the future of market research?

The research industry is continually evolving when it comes to the tools we use. This has always been the case. As consumer-facing technology advances, it brings exciting opportunities for us to leverage and build into our ways of working. 

The innovation work we’ve undertaken in recent years at Kadence UK focuses on exploring how to harness new technologies as they become available to consumers.

So, for example, our blockchain sampling pilot with Unilever, Augmented Reality pack testing with Asahi, and most recently, the metaverse pilot with Dow Jones. The first two rely on tech baked into almost all smartphones, meaning an almost non-existent barrier to entry. The metaverse work relied on ownership of a VR device, which had recently dropped in price to around £300.

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Can you tell us about the inception of the Metaverse Pilot Study in the UK? What inspired you to embark on this cutting-edge research?

At the end of 2021 and the start of 2022, there was a lot of talk about the metaverse and the suggestion that it was destined to disrupt social interactions and the world of work. 

In a nutshell, we were interested in discovering our industry’s implications and opportunities!

Your study was recently nominated for two ESOMAR awards. What do you believe sets your work apart from others in the field?

Katrin (UK Head of Design) and I were genuinely surprised when the paper was nominated for the two ESOMAR awards.

Looking at other work in this space, the Kadence pilot sets itself apart because a wide-ranging, practical pilot underpins it. Our vision for the industry’s future is strongly evidenced and not based on pure conjecture. 

What were some of the main challenges you faced during this pilot study, and how did you overcome them?

As you’d expect with any method used for the first time, there were countless challenges. We brainstormed things that could go wrong at the outset and how to avoid them in the hope of limiting these. This meant we avoided some issues, but there were many more along the way!

Fortunately, we became quite good at troubleshooting, and it helped to have members of the team who were excellent with technology. 

One of the main challenges we encountered was helping respondents access the virtual environment in which we conducted the research (not always as straightforward as we hoped). Having a team member on-hand to provide remote tech support helped with this.

Can you describe some of the key findings from this study? How do they contribute to our understanding of the metaverse?

I’ll try and distil it down to three key points:

  • Based on our experiences during the pilot, there is considerable potential for metaverse research once the category has matured. The foundations are already in place, but the devices and software need to reach a point where they can fairly effortlessly be deployed in research. When we arrive at this point, VR and the metaverse will become a core element of the researcher tool kit.
  • Many of these current challenges can be viewed as ‘teething’ problems that are likely to be addressed by manufacturers in the near future. Apple’s entry into the VR space will inevitably accelerate innovation and lead to a larger consumer user base (this means researchers can sample consumers who are not early adopters).
  • Researcher skill sets will need to evolve to thrive in this space. Familiarity with the hardware and research platforms will be crucial, but additional skills will also be needed. New techniques will be required to skillfully moderate qualitative sessions in these environments. Meanwhile, new types of research exercises will be built leveraging virtual co-creation tools that are not available in real-life settings. New skills will also be required to understand and interpret virtual tools of personal expression, such as avatars. Building virtual assets will also require a new tranche of adjacent skills. For example, prototype virtual products to test with consumers and virtual environments.

How does this study align with the overall mission and vision of Kadence International, especially when we talk about innovation in market research?

We’ve always been a forward-looking agency with a strong focus on innovation.  This latest pilot is a great opportunity to share our vision for the future with the wider industry. 

What role do you believe virtual worlds and simulations like the metaverse will play in market research going forward?

Virtual environments will play an important role in the research toolkit of the future. This will include simulations of traditional research environments like focus-group settings and realistic recreations of other settings. 

For example, if we want to understand how people consume content on their smartphones while commuting, we could create a virtual environment that mimics a person standing on a commuter train and looking at that device in their hand (including the train’s movement, station announcements, and people around you). These realistic 3D environments will soon be created fairly effortlessly using generative AI.

How do you keep up with the rapid technological advancements to continue innovating?

I find technology and innovation fascinating, so keeping up-to-date with developments is no hardship. I’m lucky to be able to explore some of these as part of my job. 

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What do you like to do in your free time, and how do you ensure you make time for these activities amidst your busy professional life?

I have a pretty hectic schedule with two young children and a dog, but I try to include some tennis, running, and reading in my spare time. It’s often a struggle to fit these in, but the flexible working policy at Kadence helps. When I return to work, exercise also makes me feel more energised and focused.

How do you stay inspired and motivated when working on complex and demanding projects like the Metaverse Pilot Study?

Katrin (UK Head of Design), Ben (Research Executive), Faye (our client at Dow Jones), and I worked together on the Metaverse Pilot Study, so we were able to bounce ideas off each other and keep each other motivated as well as sharing the odd frustration. On a personal note, I found the study fascinating and rewarding, so it didn’t feel like a chore! 

Lastly, what advice would you give aspiring research executives who aim to innovate and contribute significantly to market research?

The pace of technological change feels particularly profound at the moment, offering-up many opportunities. If you see an opening or opportunity (for example, a new device or app that could be repurposed for research), test it out! Often, it requires little or no specialised expertise and minimal investment. Your peers are unlikely to expect anything earth-shattering, and you may end up with something interesting to share with the industry.

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We recently had an insightful conversation with Randy Fajrian, Associate Research Director at Kadence International’s Indonesia office.

With a decade of experience in consumer and market research, he shares his professional journey, provides insight into his role, and discusses the fascinating world of market research.

Randy, can you tell us more about the background of your professional journey leading up to your role at Kadence International?

Having spent a decade in consumer and market research, I’ve gained extensive experience across various roles. I began my career in ad and media agencies and later transitioned to working with research and consulting agencies. Throughout my journey, I’ve been involved in quantitative and qualitative research. I am now a part of the Kadence team, where I continue to apply my expertise in managing research projects.

How did you become interested in market research, and what motivated you to pursue this career path?

Ever since I took my college degree in social anthropology, I’ve been in love with research.

I am fascinated by the pursuit of identifying and exploring the unknown, unseen facts and unrevealed human behaviour to interpret those complexities into valuable insights.

My passion has guided me to keep following the route which leads to my professional career path as a researcher.

In your opinion, what are the core skills required to be successful in your new role as an Associate Research Director?

To ensure the success of an Associate Research Director, three crucial elements should stand out: strong leadership, exceptional communication skills, and effective problem-solving abilities. These qualities are critical for managing team and client expectations, even when an individual possesses exceptional research methodology and technical expertise.

Drawing an analogy to a football team, the Director plays the role of the team coach. They must provide clear direction and strategy to the team, fostering a shared purpose, dedication, and motivation among players with different roles and skill sets. By cultivating good team synergy, the Director can lead from the front, walking alongside every team member and encouraging collaboration to unlock the full potential of each individual. This approach optimizes the chances of success, just as it does in a football match.

Given your extensive experience, can you share an exciting project you have worked on at Kadence that has significantly shaped your understanding of market research? 

Among all the projects I have worked on, one study stands out as the most exciting yet intriguing: the conjoint analysis. 

This particular type of study requires not only proficiency in data analysis but also the researcher’s creativity, intuition, and simulation technique to identify the most promising scenarios in shaping new product offerings. It is an excellent way to showcase how to combine data simulation and a researcher’s sense of judgment to uncover the most compelling aspects that drive customer preferences.

What role does technology play in future market research projects, particularly Artificial Intelligence (AI)?

I envision Artificial Intelligence (AI) and technological advancements to revolutionise future research techniques in many ways.

Firstly, AI can play a crucial role in identifying respondents’ inconsistent answers, helping researchers save time and eliminate manual errors in checking responses.

Secondly, AI can also be utilised as gesture prediction, allowing researchers to understand better our respondents’ unclaimed, unspeakable, or implicit responses. This will be very useful, especially in sensitive types of research projects.

Last but not least, AI can accelerate data analysis and find patterns.

With that, we can also save more time doing cross-tab analysis, for example, or running other statistical analysis techniques.

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What challenges and opportunities do you foresee in the market research industry, particularly in Indonesia?

Around 5-10 years ago, market research was primarily conducted by the larger companies in Indonesia. It was not yet recognised as foundational for developing or revamping business plans and strategies. It was also not considered an urgent requirement on the business and marketing side. However, the trend has now changed. 

Today, we can see that it’s not only big companies who come to acknowledge the value of market research but also medium-sized or even smaller enterprises. This shift demonstrates the increasing awareness of the benefits of market research in achieving business objectives.

As a senior figure in the industry, where do you see the future of market research heading in the next 5-10 years?

Market research will always be alive. The need for research will remain essential in supporting business plans and strategies and also evolve into a core foundation within the next 5-10 years. Furthermore, advanced technology will provide new perspectives and methodologies in the future market research industry.

How does Kadence International stay competitive and innovative in the fast-paced world of market research?

At Kadence Indonesia, we are committed to continuous innovation in our approach and methods, whether quantitative research or qualitative explorations. We understand the importance of agility, adaptation, and effectiveness in today’s fast-paced environment. We have embraced new initiatives such as online panel surveys, social media listening, and Kadence e-Commerce Accelerator to meet those challenges, complementing traditional face-to-face surveys or interviews. By doing so, we can keep addressing our clients’ rapid and dynamic needs. 

Could you tell us about a time when you faced a particularly challenging situation in a research project and how you handled it?

One of the challenging situations in a research project is data collection. There was a time when we had difficulties collecting the data survey from a very “niche” industry. We tried several direct approach plans like Plan A and B, yet it still didn’t work. 

As a follow-up response, we conducted more brainstorming discussions internally, in which there was an idea to make an “indirect approach” known as Plan C. We presented this option to the client, explaining our rationale and providing supporting reasoning and arguments. The client understood the situation and agreed with Plan C, leading to the successful collection of the desired data. 

Managing expectations for internal and external clients is the key to resolving the issue or problem.

Considering the cultural and time differences, how has your experience been working with Kadence International’s global teams?

In my past collaboration with Kadence UK on a data collection project for the Indonesian market, I found that cultural and time zone differences were not becoming an issue. The key was establishing clear setup plans, setting expectations, and ensuring open communication. 

We recognised the importance of regular updates and scheduled suitable times for calls that worked for both sides. This approach facilitated smooth collaboration, overcoming potential obstacles caused by the distance and time differences.

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Given your experience in Indonesia, how is the market research landscape unique here compared to other countries you’ve worked with or researched about? Could you share some specific challenges or opportunities this unique environment brings to your work?

Indonesia’s diversity of people and culture contributes to distinct consumer understandings, behaviours, and decision-making processes. This uniqueness is a crucial aspect of the Indonesian market and its consumers. Recognising and adapting to this diversity is essential, particularly regarding demographic profiles and socioeconomic status. Properly developing a set of questions and an approach that resonates with individuals from different backgrounds, living areas, social cultures, and economic classes is essential. Failure to do so may result in unreliable data and misleading analysis.

Based on your journey and experiences in the industry, what advice would you give to individuals considering a career in market research? Are there any particular skills or mindsets you believe are crucial to their success?

High curiosity, analytical skills, and passion are the crucial keys. We will only be able to move forward as researchers with those traits.

Curiosity motivates us to reveal the hidden facts; analytical skill helps us interpret the findings; and passion keeps us motivated and enthusiastic about the journey and the process.

Could you share your thoughts on the work culture and work-life balance at Kadence International?

When I first joined Kadence, it helped me a lot that many people are always keen to support and offer assistance here. With that, I can speed up the adaptation process, overcome challenges, and find joy in my work. A supportive and collaborative environment is the key to a positive working culture.

How has Kadence supported your professional development, and what opportunities for growth does the company offer?

Kadence offers a clear career path, accommodative superior, and supportive management, which has been instrumental in guiding my professional growth. With clear expectations and opportunities, I understand the steps to pursue my desired career. Furthermore, Kadence also provides continuous skill development through regular training to support the growth of its employees. So, everyone within the company has the opportunity to enhance their skills.

Moving onto a personal note, how do you unwind after a demanding project? What hobbies or activities do you enjoy in your spare time? 

Playing sports is an excellent stress reliever for me. Regularly participating in boxing classes keeps me physically fit and improves my mental well-being. Additionally, I often do the “Sunday drives” by car or bike, going to the hills or exploring the hidden beach whenever I have free time. Whether accompanied by my wife, dog, or friends, this short road trip allows me to get more fresh air and rejuvenate myself.  

Finally, what advice would you give to young researchers who aspire to a career in market research and to one day be in your shoes?

Stay curious and be bold in sharing your insights and analysis as a researcher. Embrace your passion for exploration and confidently express your ideas. It will drive you forward.

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In 2022, the global space tourism market size was estimated at USD 695.1 million and was expected to reach USD 815.7 million in 2023.

The term “NewSpace” pertains to the rise of the private spaceflight sector, encompassing domains like private launch companies, constellations of small satellites, sub-orbital tourism, and innovative initiatives aimed at redefining the conventional space industry supply chain.

Many companies allow anyone who can pay the price to travel to space. 

In 2020, SpaceX, founded by Elon Musk, made history by carrying two NASA astronauts to the International Space Station (ISS) in its Dragon spacecraft. It was the first crewed mission to launch in the United States in almost a decade. Currently, SpaceX offers private orbital flights to the ISS for tens of millions of dollars per seat.

Virgin Galactic, founded by Richard Branson, is in the final phases of returning its suborbital spaceplane to commercial service as it ramps up the development of a next-generation vehicle. The reservation price for a flight with Virgin Galactic starts at $450,000.

Blue Origin, founded by Amazon’s Jeff Bezos, is the only space tourism company offering commercial suborbital flights. While Blue Origin charged $28 million for a ticket on its first flight with Jeff Bezos, it does not advertise its current ticket prices.

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For those who want a relatively lower-priced option, other companies offer balloon rides that take tourists up to an altitude of 20 miles. These rides provide a view of the Earth’s curvature, dining services, cocktails, and music in a sleek lounge. Spaceship Neptune from Space Perspective charges $125,000 per seat, while World View charges $50,000.

Although both companies have flights scheduled to launch in 2024, neither has yet received approval from the FAA.

For those who want to experience space travel without the risks, companies like Zero-G offer modified Boeing 727 flights that simulate zero gravity. These experiences are more affordable, with prices around $8,200. However, dining options during the flights may be limited due to restrictions on certain foods in space.

However, since none of these companies have demonstrated the feasibility of making space travel accessible to the majority, let alone ensuring its environmental sustainability, we are not yet at a point of critical mass. 

While space travel may still be out of reach for many, we are not too far from a future where it will become commonplace to travel to outer space. 

Just like civil aviation was not as accessible to everyone as it has become now, traveling to outer space could soon be as easy as booking a flight to another country.  

For an in-depth look at the five emerging trends shaping the future of global travel and tourism, download our free report, Navigating Emerging Trends in Global Travel and Tourism.

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Augmented Reality (AR) technology has revolutionised how brands approach marketing. AR allows brands to create immersive experiences seamlessly blending virtual and real worlds. This technology has opened up new opportunities for marketers to connect with their customers and create a more engaging and personalised experience. 

AR is the future of marketing —it allows brands to create immersive experiences that are personalised and engaging. AR is also becoming more accessible as technology continues to evolve. As more people adopt AR-enabled devices like smartphones and smart glasses, the opportunities for brands to use AR in marketing will only increase.

This blog post will discuss how brands can use Augmented Reality in marketing, why AR is the future, which brands are leading in AR, and some use cases in industries like banking, travel, retail, medical, and fitness.

How Brands Can Use Augmented Reality (AR) in Marketing

  • Product Visualisation: Brands can use AR to create virtual product demos that allow customers to visualise how a product looks and functions in the real world. For example, Ikea’s AR app allows customers to visualise furniture in their homes before purchasing.
  • Interactive Ads: Brands can use AR to create interactive ads that allow customers to engage with their products more effectively. For example, Pepsi used AR to create a bus shelter ad that allowed customers to play a game of soccer with virtual players.
  • Virtual Try-On: Brands can use AR to create virtual try-on experiences that allow customers to see how products will look on them before making a purchase. Sephora’s AR app allows customers to try on makeup virtually.
  • Gamification: Brands can use AR to create gamified experiences that allow customers to interact with their products in a more engaging way. McDonald’s used AR to create a Monopoly-themed game that customers could play in-store.

How can CMOs prove to the board these new technologies are working and that they should implement them? 

To prove the effectiveness of AR in marketing, marketers must measure the impact of AR on their campaign metrics. This can be done by tracking Key Performance Indicators (KPIs) like engagement, brand awareness, sales, and customer satisfaction. Brands can measure AR’s impact using various methods, including surveys, A/B testing, and analytics tools. By demonstrating a clear ROI and a positive influence on these KPIs, CMOs can make a compelling case to the board for implementing AR and other new technologies.

Let’s look at the differences between VR and AR in marketing.

Virtual Reality (VR) and Augmented Reality (AR) are two technologies that are often confused but have some essential distinctions.

Virtual Reality is a technology that immerses users in a completely virtual environment, often through a headset. VR experiences can be used in marketing to create fully immersive experiences that allow customers to explore a product or service in a virtual environment. For example, car companies like Audi have used VR to create virtual test drives enabling customers to experience a car before purchasing.

On the other hand, Augmented Reality is a technology that overlays virtual content onto the real world, often through a smartphone or tablet. AR experiences can be used in marketing to create interactive and personalised experiences that allow customers to engage with a product or service in the real world. For instance, beauty companies like L’Oreal have used AR to create virtual try-on experiences that allow customers to see how makeup will look on their faces before making a purchase.

One of the main differences between VR and AR in marketing is the level of immersion. VR provides a fully immersive experience that can transport users to a virtual environment, while AR provides a more interactive and personalised experience that overlays virtual content in the real world.

VR and AR in marketing also require different levels of technology needed. VR experiences typically require more advanced technology, like a VR headset, while AR experiences can be created using a smartphone or tablet.

VR and AR are two different technologies that can be used in marketing to create different experiences. CMOs should consider the goals of their marketing campaign and the preferences of their target audience when deciding which technology to use.

The most notable and significant difference between AR and VR is that AR adds things to a person’s existing world, and VR immerses them in a new world, so while the VR world is a new reality, AR supplements an existing reality.

Which of these technologies is better for marketers?

The excitement and enthusiasm for AR and VR technologies are evident, yet how these technologies influence consumers remains uncertain. Tim Hilken of Maastricht University in The Netherlands undertook a research project to understand better AR and VR’s impacts on the consumer experience. The results indicated that both technologies could effectively achieve marketing objectives with different outcomes. Specifically, AR proved more efficient at generating higher purchase intentions, while VR elicited more favourable attitudes towards the brand.

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Why Prioritise Augmented Reality Over Virtual Reality?

In most cases, consumers would naturally prefer AR over VR, and here’s why. 

Augmented Reality grants a new dimension of depth to our world, enhancing our senses and immersing us in a new reality beyond the limitations of what we perceive. Unlike Virtual Reality, AR empowers us to live in our Reality while unlocking infinite possibilities that can improve our lives.

Humans have an innate desire to stay grounded in the real world, and AR provides the perfect solution to make that happen. Simply overlaying computer-generated content onto our everyday experiences, we can step into an enhanced metaverse while firmly planted in the real world.

When it comes to VR, it can be isolating and somewhat disorienting for many individuals, and most people do not want to spend hours looking at screens right in front of their eyes.

The benefits of AR, however, are numerous. Its interactive capabilities unprecedentedly open up the potential for education, work, travel, and entertainment. Whether it’s a museum tour or a surgical procedure demonstration, AR takes learning to a new level. Imagine experiencing art and museums, getting around a new city, or even redecorating your home without leaving your front door.

AR brings to life a whole new universe of possibilities. With an immersive first-person perspective and the freedom to customise your view to your preferences, AR provides an extraordinary sensory experience that both VR and the real world alone could never replicate. AR allows you to see what others see in real-time.

Augmented Reality has limitless potential to improve our lives, and it’s time we embrace the real-world solutions it offers.

The use of AR in the Metaverse

The metaverse is a term used to describe a virtual world where people can interact with each other and digital objects in a fully immersive way. It is a fully realised virtual universe that is not constrained by the physical world’s limitations. In the metaverse, users can create and customise their digital avatars and interact with other users in real-time.

On the other hand, Augmented Reality (AR) is a technology that overlays digital content onto the physical world. AR enhances the real world by adding virtual objects, images, and information visible to users through mobile devices, smart glasses, or other AR-enabled devices.

While the metaverse and AR are related to creating virtual experiences, the critical difference is the level of immersion. The metaverse is a fully immersive digital world where users can interact with each other and digital objects in a virtual environment. In contrast, AR enhances the real world by adding virtual elements on top of it.

As augmented reality technology grows more accessible and cost-effective, more people use it. Marketers can pair AR with the metaverse to develop vivid experiences.

In augmented Reality (AR), data tags and overlays pop up over virtual and tangible objects, providing details and action points so you can see real and virtual things simultaneously.

Augmented Reality in the metaverse offers unprecedented opportunities for marketers. By utilising AR-based product visualisations, brands can create emotionally engaging, interactive experiences that can be accessed from anywhere. This could revolutionise the marketing industry by breaking the bounds of traditional advertising and bringing the advantages of AR to the masses.

Persistent Augmented Reality

A report shows that over 50% of smartphone owners already use AR apps when shopping. 

Augmented Reality (AR) offers a way to blend virtual elements into the real world. With Persistent AR, digital imagery and sounds become part of the world beyond when you’re using them, allowing for a longer-term experience and presence. Persistent AR is seen as an essential tool to facilitate the evolution of the metaverse.

Persistent AR is an innovative technology that overlays digital objects in real-world environments seamlessly and persistently. In other words, it allows users to interact with virtual elements in the real world for an extended period without interruptions. Persistent AR has gained immense popularity in various fields, including entertainment, education, gaming, and retail, to name a few.

A noteworthy example of Persistent AR is the game “Pokémon GO.” This game overlays digital creatures in the user’s real-world environment and allows them to interact with them in real time. The game uses the smartphone’s camera and GPS to track the user’s movements, enabling the creatures to follow them. This type of persistent AR is also known as location-based AR.

Another example of persistent AR is the app “IKEA Place.” This app allows users to place digital furniture in their real-world environment and see how it would look. The app uses the smartphone camera to measure the room’s dimensions, ensuring the digital furniture is proportionate and scaled correctly.

The retail industry uses Persistent AR to enhance the shopping experience. Many cosmetic companies have launched AR try-on apps allowing customers to try different makeup products virtually. These apps use facial recognition technology to map the customer’s face, allowing them to see how different products look on their skin.

Persistent AR is revolutionising how we interact with digital content in the real world. Its endless possibilities offer numerous benefits in various industries, making it an essential tool for the future of technology.

Persistent Augmented Reality (AR) technology enables the placement of virtual objects in the same location each time they are viewed. Apple ARKit and Google ARCore, amongst other mobile AR APIs, allow this kind of experience to be created. Marketers can use this by deploying virtual billboards that stay visible within a given area of the metaverse.

Platforms and brands leading in AR

  • Apple: Apple’s AR kit has made it easy for developers to create AR experiences for iOS devices. Apple has also integrated AR into its products, such as the AR-enabled Measure app.
  • Snapchat: Snapchat’s AR filters and lenses have been a hit with users, allowing brands to create their own AR filters and lenses for advertising.
  • Google: Google’s ARCore has made it easy for developers to create AR experiences for Android devices. Google has also integrated AR into its products, such as the AR-enabled Google Maps.
  • Facebook: Facebook’s Spark AR Studio allows developers to create AR experiences for Facebook, Instagram, and Messenger. Facebook has also launched AR ads allowing brands to create interactive AR ads.

Use cases of AR across Industries

Augmented Reality is a game-changer in the marketing field. It provides brands with a new platform to create immersive experiences that are personalised and engaging. The application of AR in industries like banking, travel, retail, medicine, and fitness highlights the potential for AR to transform the way we interact with products and services. As more brands embrace AR, we expect to see more innovative and exciting use cases emerge.

Here are some noteworthy examples of how various industries are utilising AR technology. 

  • Banking: AR can be used in banking to create virtual banking experiences that allow customers to manage their finances in a more engaging way. Bank of America’s AR app lets customers visualise their account balances and transactions.
  • Travel: AR can be used to create virtual tours that allow customers to explore destinations before they book their trips. Marriott’s AR app allows customers to explore hotel rooms and amenities before booking.
  • Retail: AR can create virtual shopping experiences that allow customers to try on products and visualise how they will look in their homes. Ikea’s AR app allows customers to see how appliances and furniture will look in their homes.
  • Medical: AR can be used in medicine to create virtual training experiences that allow medical professionals to practice procedures in a safe and controlled environment. For example, AccuVein’s AR device enables medical professionals to see veins under the skin to facilitate IV insertions.
  • Fitness: AR can be used in fitness to create virtual workout experiences that allow customers to participate in personalised and engaging workouts. Peloton’s AR app allows customers to participate in virtual cycling classes and see their progress in real-time.
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How Can AR Be Used for Marketing Today?

While it’s still early days for AR, and we have not quite reached widespread adoption, brands must start thinking about using AR capabilities now to prepare for the future once it is accessible enough for rapid mass adoption. It is essential to understand what makes the technology better and what practical use cases exist for this technology. How can AR help brands position their products in the best way possible? And how can it enhance experience and engagement? 

The technology enables marketers to position their products and services favourably while allowing customers to build an experience around the products that pique their interest. In this way, AR opens a world of possibilities not only on how but also where and the scenarios in which the product may be used.

In a world where customers want to be in control of how they want to engage with brands, AR can become an essential component of a marketer’s toolkit. 

Pairing AR in the metaverse to elevate brand experiences.

How does AR marketing fit into the metaverse for brands? 

While the mass adoption of the metaverse is still in progress, there is a significant number of regular users that brands can leverage. 

Marketers must understand that the metaverse extends beyond virtual worlds, gaming, and PR events. The metaverse’s larger opportunity for brands lies in the real world rather than within metaverse worlds like Horizon Worlds, Decentraland, Roblox, or the Sandbox.

The most significant advantage of using AR is the endless possibilities it creates that do not exist in real life. 

In the metaverse, AR will allow consumers to interact with and experience a product before buying it, creating a solid connection between the buyer and the product. Online shoppers can use virtual try-on filters to see how they would look wearing hats, shoes, watches, and clothing, among other items, without visiting a store. This increases customer satisfaction and significantly reduces returns and exchanges. Similarly, furniture shoppers can test whether a product will fit in their living rooms and many other products.

What does this mean to brands when it comes to AR marketing in the metaverse? Although we haven’t yet reached the mass adoption stage, brands have enough consumers to begin testing AR as a marketing and engagement tool. 

Imagine virtual artwork on our living room wall that is animated and keeps changing; people can also interact with it. Or consider assembling furniture or other complex products, where AR can provide step-by-step visual instructions overlayed directly onto the assembled objects. AR can be integrated into gaming experiences, allowing virtual objects and characters to interact with the real world. For example, players can use their smartphones to see virtual creatures overlaid in their physical environment and engage in augmented reality battles or quests.

These scenarios are meaningful opportunities for brands to engage with prospects and customers. Currently, many brands use AR to enhance their marketing efforts, and most often, this is accomplished through AR-enhanced mobile apps.

We know that today’s consumers prefer shopping online, and AR helps provide what is missing from the online shopping experience. With AR, they can try things out and interact with a product before purchasing it, mimicking the in-store experience more closely. 

The rapid pace of technological advancements and the continuous implementation of innovative ideas in immersive Reality suggests that the emergence of the metaverse is inevitable. The metaverse is set to be constructed collectively, with many imaginative individuals contributing creative concepts and practical applications daily. And AR, more than VR, will be at the forefront of this metaverse. 

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Marketers worldwide are drawn to the next big thing to help them optimise the ROI on their ad spend, and they are increasingly betting on data-driven ad targeting. So, naturally, marketing budgets in many countries are shifting to Connected TV or CTV.

With a continued shift to streaming TV and the speed at which things are moving, marketers are increasing CTV budgets, especially in more developed markets like the US and the UK.

78% of US and 90% of UK marketers plan to continue investing more in CTV advertising. 

Marketers must stay current with the latest trends to remain competitive and relevant. The shift in TV viewing habits to Connected TV (CTV) has opened up a world of opportunities for marketers to reach their target audience in a more engaging way. CTV advertising is a must-know strategy for any brand looking to stay ahead of the curve and maximise its marketing efforts. 

What is CTV?

CTV, or Connected TV, refers to any TV set connected to the Internet, allowing viewers to stream content through various apps and services. Unlike traditional Linear TV, CTV provides audiences with an on-demand, personalised viewing experience.

OTT, or Over-the-Top, is often confused with CTV, which refers to delivering TV and video content through the Internet rather than traditional broadcasting methods. CTV and OTT have become increasingly popular among consumers, with market research indicating a steady rise in cord-cutting and increased streaming services worldwide. For brands, CTV offers a new and highly effective platform for advertising and reaching audiences who are consuming content in a non-traditional way.

How does CTV Differ from Linear TV?

Television advertising has come a long way since its inception in the 1940s. Advertisers have relied on traditional Linear TV for decades to reach their target audience. However, with the introduction of Connected TV, there has been a significant shift in how people consume television content.

So, how does CTV differ from traditional Linear TV?

The most significant difference lies in the delivery method. While Linear TV broadcasts content on a predetermined schedule, CTV streams video content through an internet-connected device, such as a smart TV, streaming box, or gaming console. This allows viewers to access content on-demand and anytime, eliminating the need to adhere to a pre-scheduled TV programming lineup.

CTV advertising marries the power of traditional TV advertising with the preciseness and measurement capabilities of a digital ad medium.

81% of marketers worldwide report planned increases in CTV advertising budgets.

One of the major benefits of CTV advertising is the ability to target specific audiences. With CTV, marketers can leverage market research to deliver targeted ads to the right consumers based on demographic data, interests, and behaviour. In contrast, Linear TV ads are often less targeted, as they rely on broad audience demographics like age and gender.

Another significant difference is the level of audience engagement. While traditional Linear TV often involves passive viewing, CTV viewers are likelier to engage with the content they consume. Viewers can pause, rewind, or fast-forward through ads, making it crucial for brands to create compelling content that captures their attention and keeps them engaged.

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The Benefits of CTV Advertising

As marketers seek ways to engage with their audiences effectively in today’s fast-paced digital age, CTV advertising has become very popular.

Let’s look at some important benefits of CTV advertising for brands:

Data-driven insights.

It offers data-driven insights into viewer behaviour, preferences, and engagement. This helps advertisers understand their audience better and create more personalised campaigns.

“80% of what people play on Netflix actually comes from the recommendation algorithm.” 

-Aish Fenton, Director — Machine Learning, Netflix

Targeting capabilities.

CTV advertising provides targeting capabilities that allow advertisers to reach specific audiences. Advertisers can use audience data, such as location, age, and interests, to serve relevant ads to viewers.

Non-skippable ads.

CTV ads are non-skippable, which means viewers must watch the entire ad. This results in a higher engagement rate than other digital advertising forms. Advertisers can use this to their advantage by creating high-quality, visually appealing ads that capture the viewer’s attention.

Accurate, measurable results.

CTV advertising provides accurate measurement tools that allow advertisers to track and measure the success of their campaigns. Advertisers can see how many viewers watched their ad, how long they watched it, and whether they took any action, such as clicking a call-to-action button.

The Five Stages of CTV Planning

Define your target audience.

The first step in CTV planning is to understand who your audience is and how they consume TV content. Conducting market research to identify their viewing habits, preferences, and demographics can help you create a targeted CTV advertising campaign.

Netflix clearly understands its target audience, and its CTV ads are designed to speak directly to this demographic, featuring music and humour that resonates with them.

Set objectives.

Define what you want to achieve with your CTV campaign. This could be increased brand awareness, lead generation, or increased sales. Having clear objectives in mind will help guide your strategy and ensure you measure the success of your campaign effectively.

Choose your CTV platform.

Several CTV platforms are available, each offering different features and targeting options. Research which platforms your target audience will use and select one that aligns with your campaign objectives.

Consider working with a partner to access multiple platforms.

For instance, Amazon Prime Video uses Amazon’s extensive customer database to target its CTV ads. They use personalised messaging and relevant product suggestions to engage customers, increasing conversion rates.

Develop a media plan. 

After choosing your platform, you must decide where and when your ads will appear. This involves selecting ad formats, determining the frequency and reach of your campaign, and creating a budget. A media plan will help you allocate resources effectively and reach your target audience.

Monitor and optimise your campaign.

CTV campaigns are not set-and-forget; they require ongoing monitoring and optimisation. Monitor your campaign’s performance using Key Performance Indicators (KPIs) such as reach, frequency, engagement, and conversions. Make changes as needed to improve the performance of your campaign.

Your CTV ads should be compelling, creative, and engaging, designed to capture attention and leave a lasting impression. Use video and interactive elements to create an immersive experience.

Coca-Cola’s 45-second TV commercial, ‘2023 March Madness: Best Blocker Ever’ starring “Dave,” Lil Dicky and Taco star alongside Magic Johnson, made quite a sensation across platforms.

Market research is crucial to CTV planning as it helps you make informed decisions at every stage. It provides insights into your target audience, identifies opportunities and challenges, and enables you to understand the effectiveness of your campaign. By conducting thorough research and following these five stages, you can create a successful CTV advertising campaign that delivers results and keeps your brand relevant in the digital age.

Peloton’s successful CTV advertising strategy

Peloton is a famous fitness brand that took the world by storm with its home exercise equipment and digital classes. In 2020, the company launched a new CTV advertising campaign to promote its digital app and attract new users. The campaign featured a series of dynamic, visually appealing ads that showcased the benefits of Peloton’s app, including convenience, variety, and community. The ads were tailored to different demographics, with messages and imagery designed to appeal to busy professionals, parents, and fitness enthusiasts.

Peloton is a famous fitness brand that took the world by storm with its home exercise equipment and digital classes. In 2020, the company launched a new CTV advertising campaign to promote its digital app and attract new users. The campaign featured a series of dynamic, visually appealing ads that showcased the benefits of Peloton’s app, including convenience, variety, and community. The ads were tailored to different demographics, with messages and imagery designed to appeal to busy professionals, parents, and fitness enthusiasts. 

The brand’s latest 15-second TV commercial, ‘2023 Mother’s Day: Something She’ll Come Back To,’ is another example of how brands in various industries invest more in CTV advertising this year.

Measuring Success with CTV

As with any marketing strategy, measuring success is critical for ensuring that your CTV advertising efforts are making an impact. Fortunately, as discussed before, CTV advertising offers a range of metrics that can help you gauge the effectiveness of your campaigns. 

Here are a few key metrics to consider:

Viewability. 

Viewability measures the percentage of an ad that is actually visible to the viewer. On CTV, viewability tends to be higher than on other digital platforms since viewers are typically focused on the screen and not multitasking.

Completion rate. 

The completion rate measures the percentage of viewers who watch an entire ad from start to finish. On CTV, completion rates are higher than on other digital platforms since viewers can’t skip or fast-forward through ads.

Click-through rate. 

Click-through rate measures the percentage of viewers who click on an ad to visit the advertiser’s website. While CTRs tend to be lower on CTV than on other digital platforms, they can still be a valuable metric for tracking engagement.

Conversions. 

Ultimately, CTV advertising aims to drive conversions – whether that’s sales, sign-ups, or another type of action. Measuring conversions requires tracking viewers who saw your ad and took a specific action. 

While conversion tracking on CTV can be more complex than on other digital platforms, it’s still possible through attribution modelling and retargeting techniques.

To get the most out of your CTV advertising campaigns, it’s essential to use a range of metrics to measure success. By tracking metrics like viewability, completion rate, click-through rate, and conversions, you can gain valuable insights into your campaigns’ performance and optimise them for even greater success.

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How will Contextual Targeting on CTV and OTT Platforms take your brand to the next level?

Contextual targeting is an advertising strategy that delivers ads to specific viewers based on the content they are watching. It’s an essential tactic in CTV advertising because it can help increase relevancy and reduce ad fatigue.

Contextual targeting uses machine learning algorithms to analyse the content that a viewer is consuming and delivers ads that are relevant to that content. For example, if a viewer watches a cooking show, the ads could be for kitchen gadgets or cooking ingredients.

According to a study by Adweek, contextual targeting in CTV advertising has resulted in a 41% higher brand recall and a 25% higher purchase intent than standard targeting methods.

This is because viewers are likelier to pay attention to an ad relevant to the content they are consuming.

Contextual targeting on CTV and OTT platforms is crucial for engaging viewers with relevant ads. Ads that are contextually relevant to the environment in which they are viewed are more likely to be seen and responded to. This increases the possibility of converting viewers into consumers. On the other hand, irrelevant ads may be viewed as unpleasant and negatively impact the connection with the brand and product offering. Advertisers who align their content with the context of digital advertising can boost the long-term impact of their TV ads and promote consumer loyalty. Overall, context is essential in all types of media, including CTV.

Subway, the sandwich giant, leveraged the star power of celebrity icons like Tom Brady and Serena Williams to unveil new menu options and a huge giveaway to boost brand awareness and excite their target audience. This campaign proved highly effective on Connected TV platforms, resulting in a 33% increase in sales.

Kitchen appliance brand Breville partnered with the cooking show “America’s Test Kitchen” to deliver contextual ads to viewers of the show. The ads featured Breville products relevant to the cooking techniques demonstrated on the show, such as a blender for making smoothies or a toaster oven for baking. As a result, Breville saw a 42% lift in brand awareness and a 20% lift in purchase intent.

In addition to improving ad performance, contextual targeting ensures that brands deliver ads in a brand-safe environment. By analysing the content viewers watch, advertisers can ensure their ads are not shown next to inappropriate or controversial content.

To implement contextual targeting in your CTV advertising strategy, you can work with CTV advertising platforms that offer this feature, such as Amazon Advertising or Roku’s OneView Ad Platform. You can also use third-party tools like Grapeshot or Integral Ad Science to analyse the content that your ads will be shown next to.

Future Trends in CTV Advertising

As the world continues to shift towards a more digital-first landscape, it’s no surprise that the future of CTV advertising is bright. It is predicted that by 2023, over 200 million people in the US alone will be streaming CTV content. That means advertisers who want to stay ahead of the curve must be ready to pivot their strategies to take advantage of this new medium.

One of the biggest trends in CTV advertising is a move towards more programmatic buying. Advertisers increasingly use automated systems to buy and place ads rather than relying on manual processes. This allows for greater efficiency, faster decision-making, and better targeting.

Another trend that’s emerging is the use of data-driven targeting. Advertisers can create more tailored campaigns designed to resonate with specific demographics as they gain access to more data on their target audience. This not only increases the chances of engagement and conversion but also helps to build stronger brand affinity.

We also see a growing trend toward using interactive and immersive ad formats. With CTV, brands can create rich, interactive experiences that engage users in new and exciting ways. Whether through interactive overlays, immersive ad experiences, or even full-blown gaming experiences, the sky’s the limit when it comes to the possibilities of CTV advertising.

CTV advertising provides several benefits that can help brands stay relevant in the ever-changing digital landscape. Its data-driven, targeted, engaging, and measurable features make it a must-know strategy for marketers who want to create successful campaigns that resonate with their audience.

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