Discover why the top global brands trust Kadence
/WL_BBGMEDIA2018-1280x720-1-392x123.jpg?width=392&height=123&name=WL_BBGMEDIA2018-1280x720-1-392x123.jpg)
/WL_unilever3-5-392x178.png?width=392&height=123&name=WL_unilever3-5-392x178.png)
/WL_Samsung-392x64.png?width=392&height=123&name=WL_Samsung-392x64.png)
/WL_Panasonic-Logo.svg-392x69.png?width=392&height=123&name=WL_Panasonic-Logo.svg-392x69.png){kind=logo}
/WL_Mitsubishi-220x240.png?width=392&height=123&name=WL_Mitsubishi-220x240.png)
/WL_Mars_Inc_logo_2019_392x112.png?width=392&height=123&name=WL_Mars_Inc_logo_2019_392x112.png){kind=logo}
/WL_Arla-358x240.png?width=392&height=123&name=WL_Arla-358x240.png)
/WL_discover-channel-logo-392x107.png?width=392&height=123&name=WL_discover-channel-logo-392x107.png){kind=logo}
Our Indonesia office
From the heart of the capital, we conduct market research across the Indonesian archipelago as well as the international area supported with our global offices throughout Asia, Europe, and the US – all tailored to meet your needs.
We work with brands on full service projects helping them to understand Indonesian consumers and the broader market trends, bringing this together to enable brands to develop products and services that thrive in this market.
We can also work with organisations as a fieldwork partner providing access to respondents across Indonesia.
We are consistently recognised as one of the top market research agencies globally
Innovation of the Year
Finalist
— The AURAs, 2021
Market Research Agency of the Year
Winner – Gold
— Agency of the Year Awards, 2021
Consultant of the Year
Winner – Gold
— Agency of the Year Awards, 2021
Consultant of the Year
Winner
— Agency of the Year Awards, 2020
Market Research Agency of the Year
Finalist
— Agency of the Year Awards, 2020
Market Research Supplier of the Year
Winner
— Marketing Research & Insight Excellence Awards – 2019
Market Research Agency of the Year
Winner
— Agency of the Year Awards, 2019
Global Agency of the Year
Highly Commended
— Market Research Society Awards, 2019
Best Data Collection (face-to-face)
Finalist
— Market Research Society's Operations Awards – 2019
Best Data Collection (telephone)
Finalist
— Market Research Society's Operations Awards, 2019
Best Training and Development
Highly Commended
— Market Research Society's Operations Awards, 2019
Meet Our Senior Team
Benediktus Glenn Timothy
Specialist sectors FMCG, Telco, Pharma, Financial
Current location Indonesia
Glenn is an expert in business management and strategic planning, with extensive experience in driving operational excellence and sustainable growth. He specializes in developing business strategies, optimizing organizational performance, and leading cross-functional initiatives that help companies navigate challenges and seize new opportunities. Glenn leverages his strategic mindset and hands-on leadership experience to support informed decision-making and long-term business success.
Dadang Stiawan
Specialist sectors FMCG, Telco, Pharma, Financial
Current location Indonesia
Dadang has more than 10 years of experience as a researcher in brand and communications. His expertise ranges from U&A, Innovation and Product Development, Segmentation, Pricing study, and Customer Satisfaction study.
Safi Alwi
Specialist sectors Healthcare, Nutrition, Insurance, Servicing
Current location Indonesia
Safi has more than ten years of experience in the research industry, honed at global research companies. He has broad experience across multiple methodologies, including brand health tracking, customer satisfaction, segmentation, market sizing, usage and attitude, and retail tracking studies.
Digo Alanda
Specialist sectors Automotive, FMCG
Current location Indonesia
Digo began his research career back in 2007 after graduating with a Master’s degree in Marketing Management in the United Kingdom. Having 15 years of experience as a research consultant has been an invaluable learning experience in solving client business problems.
In particular, guiding some direction throughout the product life cycle and managing multiple stakeholders’ expectations. He is passionate about investigating issues relating to product and marketing. This helps to adapt to market changes and sustain a competitive advantage.
Randy Fajrian
Specialist sectors Automotive, FMCG
Current location Indonesia
Randy is an experienced market researcher who have been working with local and global multinational clients across a wide range of industries through quantitative and qualitative methods.
He has more than 10 years of experience and has been involved in various research techniques including Usage & Attitude, Brand Health Studies, Product & Concept Testing, Mystery Shopping, Customer Satisfaction, and Market Segmentation.
Zulfitriani Oktaria
Specialist sectors Insurance, Technology, Media, FMCG
Current location Indonesia
Fitri leads our business development team, bringing over 18 years of experience. Fitri is focused on understanding our clients’ needs and drawing on her tremendous sector and methodological expertise to design the best solution.
Work With Us
Join Kadence
We’re always on the lookout for bright, passionate, curious people to join our team. See our careers page for current vacancy details.
Market research services
We work with the world’s leading brands, harnessing research to unlock new ideas, develop future strategies and power business growth.
Customer and market understanding
We bring businesses closer to their customers and help them navigate the broader market, so they can future proof their strategy.
New product development research
We partner with brands to develop winning products, from concept development right through to pricing research.
Brand and advertising research
We help brands create comms that cut through by understanding the messages which truly resonate with your target audience.
Online and offline fieldwork services
We’re a trusted fieldwork partner to top-tier organisations, providing them with the data they need to drive decision-making.
Insight activation
Our work doesn’t stop at the debrief. We go further, workshopping findings and creating standout creative outputs to raise the impact of research and turn insight into action.
Our location
See on Google mapsKadence International – Indonesia
Jl. Prof. DR. Satrio Blok C4 No.5
Kuningan Timur
Setiabudi
Jakarta Selatan 12950
Indonesia
Sectors we serve
With over 30 years in the business of market research, we have extensive experience and a depth of knowledge across a range of sectors.
We bring this to bear to design the very best approach to meet your objectives.
Free Guide
How to conduct online market research in Asia: The Go-To Guide
What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia Pacific.
