Market Research Agency Miami

America's gateway to Latin America and the Caribbean. Kadence delivers market research for organisations in Miami, combining understanding of one of the world's most internationally connected consumer markets with a global research network spanning Asia, Europe and the Americas.

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With offices across four continents, Kadence brings over 30 years of global research expertise to a city where Latin American commerce, international finance, tourism and a vibrant cultural identity converge. Miami is not just a US market - it is a bridge between the Americas, and research here carries implications that extend far beyond South Florida.

Miami's position in the global market

Briefs that land in Miami usually involve a business decision with reach beyond the city itself, whether that is a regional HQ choice, a product built for the US that also has to work across Latin American corridors, or a category where PortMiami, Brickell finance or the Greater Miami visitor economy materially change the commercial picture. Kadence is set up for that mix.

Most Miami programmes cover customer and market understanding, product and concept work, brand and communications research and activation, alongside the wider Kadence offer. Where a brief sits inside that range depends on the decision driving it: a Brickell-based financial services firm testing a new wealth proposition will shape a different study to a cruise operator refining itineraries or a hospitality group repositioning a Greater Miami portfolio, and study design follows the call that needs to be made.

Our Miami work supports clients across sectors ranging from finance, wealth management and professional services (where the Brickell cluster and the concentration of regional Latin American HQs make Miami one of the most important US markets for cross-border commercial research) to cruise and ports, travel and hospitality, real estate, healthcare, logistics and an increasingly visible tech and creative base in Wynwood and the surrounding districts. Fieldwork spreads across Greater Miami, from the downtown and Brickell core through Coral Gables, Coconut Grove, Doral, Hialeah and Kendall, and on into Fort Lauderdale, the wider Broward corridor and Palm Beach County, so recruitment reflects where Miami audiences actually live and work rather than a single postcode view.

Across more than 30 years, Kadence has worked with many of the world's most recognised brands, from global consumer and financial services programmes through to multi-country research across European, Asian and Americas markets. Our Miami work pairs that international reach with a working understanding of the commercial quirks of a city where a single decision often has to answer to a US audience, a regional Latin American audience and an international visitor audience at the same time.

Our Global Expertise for Miami

Kadence operates from offices across Asia, Europe and the Americas, with our US presence anchored by teams in New York and San Francisco. Our global network spans London, Tokyo, Singapore, Shanghai, Jakarta, Mumbai, Bangalore and beyond.

For Miami-based organisations expanding into Latin America or across the globe, our network provides seamless coordination and genuine local expertise in each market. For Latin American brands entering the US through Miami, our team provides the bicultural understanding needed to bridge both markets.

We’re consistently recognised as a leading market research agency across multiple markets.

AURA Innovation of the Year award

Innovation of the Year

Finalist

— The AURAs, 2021
Agency of the Year Awards, 2021

Market Research Agency of the Year

Winner – Gold

— Agency of the Year Awards, 2021
Marketing Interactive Agency of the Year, Winner - Gold, 2021

Consultant of the Year

Winner – Gold

— Agency of the Year Awards, 2021
Kadence team collecting Agency of the Year award

Consultant of the Year

Winner

— Agency of the Year Awards, 2020
Agency of the Year Awards, 2020

Market Research Agency of the Year

Finalist

— Agency of the Year Awards, 2020
Quirks Supplier of the Year Kadence International

Market Research Supplier of the Year

Winner

— Marketing Research & Insight Excellence Awards – 2019
Kadence International Market Research Agency of the Year Singapore

Market Research Agency of the Year

Winner

— Agency of the Year Awards, 2019
Kadence International is Highly Commended for Global Agency of The Year

Global Agency of the Year

Highly Commended

— Market Research Society Awards, 2019
Market Research Society's Operations Awards, 2019

Best Data Collection (face-to-face)

Finalist

— Market Research Society's Operations Awards – 2019
Best Data Collection, Finalist — Market Research Society's Operations Awards, 2019

Best Data Collection (telephone)

Finalist

— Market Research Society's Operations Awards, 2019
MRS Opperations Awards Trophy

Best Training and Development

Highly Commended

— Market Research Society's Operations Awards, 2019
MRS Young Researcher of the Year

MRS Young Researcher of the Year

Finalist

— MRS, 2023
ESOMAR Best Congress Paper

ESOMAR Best Congress Paper

Winner

— ESOMAR, 2023

Miami Market Research

Our US team delivers end-to-end market research for organisations operating in Miami and across the United States. Projects cover the full research lifecycle, from early exploration and market sizing through concept and product development, brand and advertising work, and into launch tracking and longer-term measurement. Some studies are tight sprints built around a single decision; others are multi-wave programmes tracking a market over several years. Across both, the aim is the same: research that moves decisions forward, built in whatever format fits how the team actually works.

FAQs

How diverse is Asia Pacific culturally?

The short answer is that Asia is incredibly rich and nuanced from a cultural standpoint: the multitude of religious beliefs, histories, languages, and other cultural markers means that each market is more different than similar. This can make Asia Pacific market research challenging without the right partner to help you understand the intricacies of each country. That said, though, the ‘urban Asia’ experience is similar to some extent, and popular culture does form the basis to link up a couple of the Asian markets, so there can be ways to seek out common threads amidst the vibrancy of difference.

Do I need to do all my market research in Asia in local / vernacular languages?

As a rule yes. By conducting research in the local language, consumers will have the capability and confidence to express their thoughts and feelings toward the brands, products or services in question. Unlike some market research agencies in Asia, Kadence has a range of languages in-house thanks to our network of Asian offices, so local language moderation is a service we can provide. That said, it is possible to carry out research in English in some markets (e.g. Singapore, India, Philippines), depending on the subject matter and education level of the respondents you want to reach.

For large Asian markets like China and India, how many cities do we need to cover with our research?

We recommend at least a combination of 1st tier and 2nd tier cities, as well as 3rd tier and rural locations, if possible. On top of getting a read on geographic and demographic differences in the reactions to your products and services, lifestyle / intra-market attitudinal variations exist, so the wider you are able to carry out your research, the more comprehensive your resulting understanding of the market will be.

Are there certain research approaches or methodologies that work better in one Asian market, compared to another?

Yes. Cultural differences between Asian markets mean that you need to carefully consider your methodology. For instance, we find that in-depth interviews, rather than group-based discussions, can work better for some topics in markets like Japan, where there can be a tendency to ‘self-censor’. In contrast, the one-on-one format lends itself better to building trust and establishing bonds between interviewer and respondent, often leading to more productive conversations. 

You’ll also need to consider the technological infrastructure of the markets you’re researching. In India, for instance, you’ll need to take a mobile first approach for reaching those outside metros and tier 1 cities. This is also true of mobile-first markets like Indonesia and China. Whilst cultural considerations can be diverse and numerous, we’re on hand to help, based on our long history of conducting market research in Asia.

Does the sequence of which markets I do my research first in Asia matter?

Unless there are specific roll-out plans that have strategic importance for your product or service across markets, our experience has taught us that any order comes back down to organizational preference. Your internal stakeholders may want to start the research in a market that is a stronghold for the brand to establish ground understanding, then venture into unfamiliar grounds to gather ‘new news’, or vice versa. Ultimately, Kadence is flexible in terms of how / when / where to start a piece of research, and in the absence of real preference, is willing to provide our suggestions and justifications for any arrangements.

FAQs

Why is Miami strategically important for Latin American market research?

Miami serves as the US commercial gateway to Latin America and the Caribbean. The city's large, diverse Hispanic and Latino population, multilingual business environment and concentration of multinational headquarters make it an ideal market for testing products and messaging intended for both US Hispanic and Latin American audiences.

Can Kadence run research across the wider South Florida market?

Yes. Fieldwork and recruitment are built to reach Miami-Dade, Broward and Palm Beach counties, so samples reflect the whole Greater Miami audience rather than a single neighbourhood or the downtown core on its own.

Is Miami a useful base for research that reaches into Latin American markets?

Yes. A significant share of our Miami work supports regional programmes that extend from a Miami base into Mexico, Central America, the Caribbean and South America, using the same coordinated team and methodology across every market in the design.

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