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Blog

Disappearing Acts: Why Customers Ghost and How to Win Them Back.

We’ve all heard tales from the dating world about “ghosting”—that sudden, inexplicable silence from someone who seemed genuinely interested just days, if not hours, ago. It’s a modern phenomenon, a product of our digital age, where ending a relationship can be as simple as hitting the ‘mute’ button. But while ghosting might be associated primarily […]

dining-trends
Blog

A Summary of our latest report: The Modern Plate: Five Trends Shaping Tomorrow’s Dining Experience.

Our latest report, “The Modern Plate,” closely examines the five defining culinary trends that transcend the traditional dining experience.  The report is a comprehensive look at emerging dining trends and reveals how technology, health, sustainability, and global flavors are reshaping how we think about food.  This summary offers a taste of the transformative trends in […]

Blog

Revving Up Innovation: The Surge of Electric Vehicles in Global Markets.

In the early 21st century, the automotive world witnessed a game-changing figure: a staggering 10 million electric vehicles (EVs) traversed roads worldwide by the end of 2020, as the International Energy Agency reported. While this number might have been unthinkable a mere decade ago, it has quickly become a testament to humanity’s increasing pivot towards […]

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Karl-wagner-global-head-of-data
Blog

People in Research: Karl Wagner.

In a world where data is the new currency, professionals who can navigate its complex channels are invaluable. Among these experts is Karl Wagner, our Global Head of Data Management. With a presence in ten countries, we require a data maestro to harmonize diverse data streams, ensuring quality, consistency, and compliance across borders. Karl has […]

consumer behavior and food production
Blog

The impact of consumer behaviour on the future of food production.

Clean eating profoundly impacts food production as consumers worldwide gravitate toward healthier, cleaner foods. In 2022, the global health and wellness food market was valued at USD 841 billion and is projected to increase to one trillion U.S. dollars by 2026. What is clean eating? Clean eating might have various interpretations for consumers, but it […]

Blog

From Browsing to Buying: Using Customer Journey Research to Boost Sales.

Understanding consumer behaviour is crucial as digital technology continues to reshape the retail industry. Every click, view, and scroll by a potential customer holds significant value. The journey from browsing a website to finally hitting the ‘Buy’ button is intricate, often driven by many factors that marketers need to comprehend.  This is why market research […]