Knowledge hub

When OpenAI launched ChatGPT Pro, it positioned the $200-per-month premium subscription as an offering for power users. Yet, less than a year later, CEO Sam Altman revealed a surprising reality in a recent interview: the company is losing money on those subscriptions. “Insane thing: we are currently losing money on OpenAI Pro subscriptions! People use […]

Behind the oat milk in your latte lies a billion-dollar revolution. Data is now shaping everything we consume, from coffee beans to compostable cups, as brands race to redefine food for a tech-driven world. Across the globe, food and beverage companies are no longer relying on gut instinct to shape their strategies. Every decision—from flavour […]

Amy Lo explores her personal experiences growing up across two vastly different continents and how these have shaped her insight career.  When I was 12 my Dad announced I was to leave my home in Taiwan to attend boarding school in England. The resulting 10 years were to shape me in a way neither he, […]

The potential ban of TikTok in the United States is more than a policy decision. It’s a reckoning for marketers and content creators who depend on the platform. TikTok’s advertising revenue exceeded $18.5 billion globally in 2024, with approximately $10 billion attributed to the US market alone. For creators, the stakes are even higher; TikTok […]

Picture this: a shopper stands in the cereal aisle, scanning dozens of options. Despite analysing labels and comparing prices, they instinctively reach for the brand tied to their childhood memories. It’s a decision that seems rational but is anything but—it’s driven by emotion. Research shows that up to 95% of purchasing decisions happen subconsciously, heavily […]

In 2024, consumers juggled 12 active subscriptions, ranging from streaming platforms to pet supply deliveries. Once heralded for its convenience, the subscription model now faces a crossroads. Data shows subscription fatigue is growing: cancellations are rising, new sign-ups are slowing, and customers are demanding more flexibility and transparency. With almost every industry embracing the model, […]

For many in Singapore, studying abroad has long symbolised a gateway to success, offering prestige, cross-cultural experiences, and broader career paths. However, as Gen Z begins to dominate the student population, their values and expectations reshape perceptions of overseas education. Driven by economic concerns, digital accessibility, and social responsibility, Gen Z is pushing universities to […]

Japanese pet owners treat their furry companions like family, fueling a booming market for premium accessories, emergency vet services, and more. A new 2024 study by our sister company, Cross Marketing Inc., sheds light on the key trends shaping this sector—and how brands in the pet sector can seize this opportunity. Survey Highlights —Key Findings […]

How do brands lose their edge? Often, they fail to stay in touch with shifts in consumer sentiment and behaviour. Trends like hyper-personalisation, digital-first lifestyles, and shifting cultural priorities make yesterday’s insights obsolete. Brands that cling to outdated audience profiles risk misaligned messaging, wasted budgets, and eroded relevance. Redefining your audience isn’t just about adapting; […]

Singapore has established itself as a global sustainability leader, with 100% of its top 100 companies achieving sustainability reporting—a distinction shared by only seven nations worldwide. Over three-quarters of these companies recognise climate change as a financial risk, exceeding the global average of 55%. Singapore’s Green Plan 2030 outlines a comprehensive strategy for achieving net-zero […]