Online and offline fieldwork services.
Gather the data you need to drive decision making.
For many people, fieldwork research can be a hassle. But this is where we’re in our element. We work with organizations, providing online and offline fieldwork services to get them the data they need to move forward confidently.
From focus groups and in-depth interviews to online communities and central location testing, our fieldwork research expertise spans multiple methodologies and audience types. This rich experience means we can provide you with advice and guidance on the best possible research approach to get the data you need.
At every stage, we take care of the heavy lifting. This means you can focus on what’s most important, turning data into recommendations for your clients, safe in the knowledge that the fieldwork is running smoothly.
With award nominations from key industry bodies, we’re recognized as a leading fieldwork partner. We were finalists in 3 categories at the Market Research Society’s Operations Awards – Best Data Collection (face-to-face), Best Data Collection (online), with our training and development program going on to secure Highly Commended status.
Online and offline fieldwork services
Market research recruitment
Secure the right people to take part in your market research projects
Expert interviews
Engage with market experts to build a deeper understanding of the challenges your brand faces and how to respond
In-depth interviews
Engage with consumers and clients one-on-one to access detailed and nuanced insights
Telephone depth interviews
By engaging experts across markets and sectors, we can build a rich understanding of the market and where it’s heading to help you future proof your business.
CATI
Optimize your strategy by building customer understanding
Online communities
Delve deeper to truly understand consumers and their relationship to your brand
Online panels and online surveys
Get access to your target audience with one of the most efficient tools in research
Central location testing
Set your products and campaigns up for a successful launch
Neuroscience
Uncover subconscious behaviors to connect better with consumers
Sensory research
Develop food and beverage products that will thrive in the market
Emerging research methods
Harness new research techniques to uncover deeper insight
Focus groups
Delve deeper to truly understand your consumer segments and find new ways to meet their needs
Our customers
View all case studies
Creating an education and career exploration tool to wow teens with American Student Assistance
Kadence partnered with American Student Assistance (ASA) to create a research program to inform the development of their exploration tool, Futurescape.
Demonstrating the positive impact of CSR programmes on brand perceptions across Asia for Samsung
A comprehensive piece of research to validate Samsung’s CSR efforts in 9 markets, thereby confirming the importance of such initiatives and their positive impact on brand perceptions.
Demonstrating the value of advertising on the Bloomberg platform
Neuroscience helped Bloomberg show that its advertising platform is a cut above the rest and delivers better outcomes for advertisers.
While we span the globe, we're all about one-to-one connections.
Our global footprint makes us the go-to partner for international market research. We offer all qualitative and quantitative methodologies across our office network and beyond.
Coverage
Coverage across China spanning Tier 1 - 5 citiesLanguages
English, Mandarin, Japanese
Conducting online market research in Asia: The Go-To Guide
What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia Pacific.
Download the guide now
Edtech Platforms Embrace Student Creators to Drive Growth.
The next wave of edtech growth isn’t being engineered in boardrooms or classrooms. It’s unfolding in bedrooms, dorm halls, and digital chat groups – where students turn smartphones into production studios and learning platforms into launchpads. Armed with ring lights and revision hacks, Gen Z creators are transforming how education is marketed, consumed, and experienced. […]
The Shopper Who Never Meant to Shop.
You’re watching a livestream. A pair of sneakers flash on screen, not as a hard sell, but as part of the host’s outfit. Before the segment ends, you’ve clicked, carted, and checked out, without ever intending to shop. This is ambient shopping. In 2025, 69% of consumers report making purchases while doing something else: scrolling […]
Why Inflation Is Not Stopping Middle-Class Indulgence.
Rising inflation and economic uncertainty were expected to put an end to discretionary spending for middle-income households. Instead, consumers are making room for indulgence. Across the US, UK, and Europe, households earning moderate incomes continue to prioritize non-essential purchases at rates far closer to affluent consumers than economic models predicted. McKinsey’s 2024 Global Consumer Sentiment […]
Why the She-conomy Is Now Driving Global Growth.
Across the world’s fastest-growing consumer markets, one force is reshaping purchasing behavior, product design, and service delivery: women. From Jakarta to Los Angeles, women are no longer a niche segment—they’re central to growth itself. In the US and UK, they already influence over three-quarters of consumer spending. In Asia, their economic clout is rising even […]
Sectors we serve
With over 30 years in the business of market research, we have extensive experience and a depth of knowledge across a range of sectors.
We bring this to bear to design the very best approach to meet your objectives.
We’ve been working with Kadence on a couple of strategic projects, which influenced our product roadmap roll-out within the region. Their work has been exceptional in providing me the insights that I need.
Senior Marketing Executive
Arla Foods
I have been working with Kadence for more than 4 years and they have always delivered consistently good outputs. Their ability to understand business goals and translate them to research objectives as well as a high degree of flexibility by collaborating with clients and providing recommendations that are otherwise overlooked differentiate them from other research agencies in the market.
Head of Insights
Discovery
Head of InsightsKadence’s reports give us the insight, conclusion and recommended execution needed to give us a different perspective, which provided us with an opportunity to relook at our go to market strategy in a different direction which we are now reaping the benefits from.
Sales & Marketing
Bridgestone
Sales & MarketingKadence has produced an exceptional body of work which plays a crucial part in planning marketing strategies and understanding the opportunities for our business as we continue to grow. We couldn’t ask for a better partner; they provided true expertise, valuable insights and commitment to quality across each project.
Performance Marketing & Analytics Director
Treatwell
Performance Marketing & Analytics DirectorAt Panasonic, we’ve always believed in collaborative work. Here, Kadence has been instrumental in helping us understand our status quo, identify the key drivers of NPS and strategic improvement areas across our refrigerator, air conditioners and washing machine categories. Team Panasonic is grateful for the sincere efforts put in, this in turn, will help us serve our consumers better.
Panasonic – India
Panasonic – India
Vital Strategies
Customer Intelligence Director