Knowledge hub

For years, brands have poured billions into social media, banking on its power to capture consumer attention. But many users are logging off, exhausted by algorithm-driven content, relentless ads, and digital fatigue. The rise of the social media detox movement presents an inconvenient truth for marketers: the platforms once considered indispensable may now push consumers […]

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The fastest-growing consumer in the toy industry is not a kid. A new generation of adults is rewriting the rules of play, driving billions in annual sales and reshaping how toy brands approach product development and marketing. These buyers, known as kidults, are fueling growth as they seek nostalgia, collectibles, and high-end toys once marketed […]

A decade ago, purpose-driven marketing set brands apart by championing social and environmental causes. Today, it’s an expectation, not a differentiator. As scrutiny from consumers, watchdogs, and regulators intensifies, the stakes have never been higher. Public trust in corporate promises has plummeted, with over 60% of consumers skeptical of sustainability and social impact claims. Meanwhile, […]

Loyalty isn’t what it used to be. A recent study by Deloitte found that 50% of consumers are now enrolled in paid loyalty programs, an increase from 32% just two years ago. Yet, this surge in participation hasn’t translated into higher engagement or spending, signaling a massive shift in what customers value. Points, discounts, and […]

In a world bombarded by ads shouting for our attention, quiet brands are winning hearts. Amid the constant din of bright banners, autoplay videos, and relentless notifications, consumers seek a reprieve: brands that speak softly yet resonate deeply. A noisy world allows brands the opportunity to offer audiences a little quiet. This shift isn’t accidental. […]

The second-hand goods market in Japan has seen extraordinary growth over the past decade, more than doubling in value since 2010. This surge reflects a shift in consumer behavior toward more sustainable and economical choices, driven by the rising popularity of second-hand goods platforms and a cultural focus on quality and reuse. Our sister company, […]

A pair of limited-edition sneakers sells out in seconds. A countdown timer warns shoppers to buy now—or miss out. An influencer teases an exclusive event, restricted to a select few. Despite a surplus of consumer choices, brands are making products deliberately harder to buy. Scarcity, urgency, and FOMO—the fear of missing out—have become core strategies […]

When Miguel and Mikayla Reyes launched Quesadilla Gorilla in Visalia, California, they weren’t just selling quesadillas – they were tapping into a growing demand for customization. By letting customers build their meals with fresh ingredients and signature salsas, they transformed a small local shop into a rapidly expanding chain. Fast food chains are no longer […]