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Disappearing Acts: Why Customers Ghost and How to Win Them Back.

We’ve all heard tales from the dating world about “ghosting”—that sudden, inexplicable silence from someone who seemed genuinely interested just days, if not hours, ago. It’s a modern phenomenon, a product of our digital age, where ending a relationship can be as simple as hitting the ‘mute’ button. But while ghosting might be associated primarily […]

dining-trends
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A Summary of our latest report: The Modern Plate: Five Trends Shaping Tomorrow’s Dining Experience.

Our latest report, “The Modern Plate,” closely examines the five defining culinary trends that transcend the traditional dining experience.  The report is a comprehensive look at emerging dining trends and reveals how technology, health, sustainability, and global flavors are reshaping how we think about food.  This summary offers a taste of the transformative trends in […]

Karl-wagner-global-head-of-data
Blog

People in Research: Karl Wagner.

In a world where data is the new currency, professionals who can navigate its complex channels are invaluable. Among these experts is Karl Wagner, our Global Head of Data Management. With a presence in ten countries, we require a data maestro to harmonize diverse data streams, ensuring quality, consistency, and compliance across borders. Karl has […]

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Revving Up Innovation: The Surge of Electric Vehicles in Global Markets.

In the early 21st century, the automotive world witnessed a game-changing figure: a staggering 10 million electric vehicles (EVs) traversed roads worldwide by the end of 2020, as the International Energy Agency reported. While this number might have been unthinkable a mere decade ago, it has quickly become a testament to humanity’s increasing pivot towards […]

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From Browsing to Buying: Using Customer Journey Research to Boost Sales.

Understanding consumer behavior is crucial as digital technology reshapes the retail industry. Every click, view, and scroll by a potential customer holds significant value. The journey from browsing a website to finally hitting the ‘Buy’ button is intricate, often driven by many factors that marketers need to comprehend.  This is why market research becomes the […]

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Serving Sustainability: How Quick Serve Restaurants are Redefining Their Environmental Impact. 

Environmental sustainability has emerged as a cornerstone of brand integrity, corporate responsibility, and a growing determinant of bottom-line success. As public consciousness veers emphatically towards sustainability, the pressure is mounting for brands to respond.  With environmental awareness at its pinnacle, prominent Quick Serve Restaurants or QSRs are unveiling ambitious sustainability goals. For instance, Burger King […]

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Debunking 12 Common Misconceptions about Data Science in Market Research.

According to Statistica, by 2025, the global big data analytics market’s annual revenue will likely grow to $68.09 billion. Data science is a beacon that guides corporations and individuals. It has revolutionized industries, from healthcare, where predictive algorithms can forecast outbreaks and patient needs, to finance, where it’s used to detect fraudulent transactions in real-time. […]