Knowledge hub

In 2011, Xiaomi entered the Chinese smartphone market dominated by giants like Apple and Samsung. By leveraging rapid prototyping, Xiaomi developed the Mi1 smartphone, gathering real-time feedback from millions of users through its MIUI platform. This approach not only accelerated product refinement but also propelled Xiaomi to become one of the top smartphone manufacturers globally […]

Imagine a world where your home anticipates your needs, your devices seamlessly communicate, and you interact with technology in ways once reserved for sci-fi novels. Picture a kitchen where your refrigerator suggests recipes based on its inventory, your oven preheats itself when you arrive home, and your coffee maker brews your favorite blend at the […]

For years, millennials have been painted with broad, often misleading strokes—labeled lazy, entitled, and financially irresponsible. But is that the real picture? Our latest report, The Modern Millennial, aims to shatter these stereotypes and reveal the truth about how millennials approach work, spending, and their values. As millennials move into their peak earning years, they’re […]

Measuring customer satisfaction across generations is complex. Brands must navigate evolving consumer preferences, shaped not just by age but by the unique values and experiences of each generation. Baby Boomers value direct communication and reliability, while Millennials and Gen Z demand instant responses and seamless digital experiences.  Recognizing these differences is essential because a blanket […]

In the quiet corners of boardrooms and the backend of tech startups, Generation X is quietly shaping the world we live in today. Often sandwiched between the vocal Baby Boomers and the digitally dominant Millennials, Gen X has earned the nickname “the forgotten generation.” Yet, despite the lack of spotlight, this generation is at the […]

In cities across the U.S., a familiar pattern is playing out: new burger chains sprout up, only to shutter within a few short years. Despite a crowded field, entrepreneurs continue to invest in these ventures, driven by a belief that they can carve out their niche. Yet, the reality is harsh—many fail, overwhelmed by an […]

Imagine you’re a digital marketer for an online retailer specializing in fitness gear. You’ve just launched a new line of eco-friendly yoga mats, and you’re tasked with maximizing sales through your website. You test two different product page versions to see which drives more purchases.  Version A features a prominent “Limited Time Offer” banner at […]

Who is perceived to be the world’s most luxurious brand? What drives perceptions of luxury? How luxury is different around the world? We answer these questions as part of our Luxury Index.

Emerging markets present a compelling opportunity for brands seeking growth beyond saturated developed economies. Countries like China, India, Brazil, and several African nations offer significant potential due to their rapid economic development, expanding middle classes, and increasing consumer demand.  For example, India’s GDP growth rate has consistently outpaced that of many developed nations, making it […]