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Glossary

What is a Chatbot Survey?

Understanding the definition, purpose, historical context, and benefits of chatbot surveys helps organizations make informed decisions about their survey methodologies.

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Glossary

What is Accompanied Shopping?

Accompanied shopping is a powerful market research tool that offers rich, contextual insights into consumer behavior. By observing and interacting with shoppers in their natural environment, researchers and brands can gain a deeper understanding of the shopping experience, leading to more informed decisions and improved customer satisfaction.

Glossary

What is an Access Panel?

Access panels are also known by other names such as research panels, online panels, or survey panels. While the terms may vary, the core concept remains the same—maintaining a ready pool of respondents for market research purposes.

Blog

Empathy Maps: A Deep Dive into Visualising Customer Experience.

Do you really understand your customers? Most brands think they do, but the truth is often far from it. Customers are more than just data points and statistics. They have thoughts, feelings, and experiences that shape their behaviour. To truly understand them, you need to dig deeper. This is where empathy maps come in. Empathy […]

Blog

Summary of On-Demand Entertainment Trends Report.

Digital media consumption has become a significant part of our daily lives. Understanding on-demand entertainment and streaming trends is now more crucial than ever.  As we continue to embrace the convenience and diversity offered by streaming platforms, it’s important to delve into the patterns and preferences shaping this category. Our latest comprehensive report, “Next Wave […]

Blog

Spotting the Right Respondents for your Market Study. 

Imagine launching a new product and knowing exactly how your target audience will react before it even hits the market. The secret? Not just any participants but those who precisely mirror your ideal customers. Mastering market research recruitment can unlock this advantage, providing organisations deep insights into consumer motivations, needs, and expectations. This precision ensures […]