What’s more critical in international marketing—relevance or consistency? 

For global brands, this question defines the core of strategic decision-making. Consistency safeguards a unified brand identity across all markets, while relevance allows a brand to adapt its message to local cultures and consumer behaviours. As global markets become increasingly interconnected, brands must navigate the delicate balance between the two.

Striking this balance is among the most complex challenges facing global marketing leaders. While consistency helps reinforce brand trust and recognition, relevance ensures a brand connects deeply with the local audience. So, how do relevance and consistency coexist to drive global growth? 

Defining Relevance in International Marketing

Relevance in international marketing requires more than surface-level localisation or simple translation. It involves understanding the local culture, values, language, and consumer behaviours deeply enough to ensure your brand message resonates. 

This understanding can make the difference between success and failure in highly fragmented and competitive markets. Brands that tailor their strategies to fit regional preferences and cultural norms create stronger consumer connections.

Today, relevance is not a choice—it’s a necessity. Consumers aren’t just seeking products; they want brands that understand and align with their cultural contexts. Brands that successfully adapt their message while maintaining core values tend to outperform those that adopt a uniform, one-size-fits-all approach across regions.

L’Oréal is  agreat example. The brand faced this challenge when entering Japan’s beauty market. Their traditional messaging, which worked well in Western markets, wasn’t resonating with Japanese consumers, who prioritise skincare over makeup. To connect with this audience, L’Oréal shifted focus from makeup to skincare, positioning it as foundational to beauty, in line with Japanese cultural values. A highly successful localised campaign strengthened L’Oréal’s market position without compromising its global brand identity.

The Importance of Consistency in Global Branding

Consistency is essential to maintaining a recognisable and trustworthy brand identity across multiple markets. While relevance allows adaptation, consistency ensures the brand’s core message remains intact, helping build long-term loyalty and trust. Consumers increasingly expect a stable brand experience—whether they interact with the brand in New York, Shanghai, or Jakarta.

Consistency is particularly critical in sectors like luxury goods or technology, where consumers seek assurance of high quality and reliability. A fragmented brand identity can confuse consumers, erode trust, and ultimately weaken brand equity. Consistency creates a stable foundation upon which localised adaptations can be built without compromising the brand’s essence.

Apple’s Global Consistency

Apple has mastered the balance between consistency and relevance. Across all its markets, Apple’s brand identity remains focused on innovation, premium design, and simplicity. However, it still adapts to local market preferences when necessary. For example, in China, Apple introduced larger screen sizes and enhanced camera functions for mobile gaming and selfies—key preferences among Chinese consumers—without diluting its global brand message of quality and innovation. This approach has allowed Apple to grow its market share in China without sacrificing the consistency of its brand identity.

The Global Challenge: Relevance versus Consistency

Balancing relevance and consistency is one of the most significant challenges for global brands. Too much emphasis on relevance risks diluting brand identity, while rigid consistency can alienate local consumers. The key is to view relevance and consistency not as opposing forces but as complementary strategies that, when effectively managed, can drive both local and global success.

A recent Nielsen survey highlights this balancing act: 72% of global consumers expect brands to understand local preferences, but 68% still want a consistent global experience. This demonstrates consumers expect brands to adapt where necessary but without compromising the unified message that defines the brand.

Dove’s #RambutAkuKataAku Campaign in Indonesia

Image Source: INMOBI

Unilever’s Dove brand provides a perfect example of balancing relevance and consistency in Indonesia. Dove is globally recognised for its messaging around real beauty and body positivity, resonating with women worldwide. However, when Dove entered Indonesia, it realised that local cultural values and modesty required a more nuanced approach.

Campaign Idea:

In celebration of Kartini Day, Dove launched the #RambutAkuKataAku (My Hair My Say) campaign to empower Indonesian women to embrace their authentic selves through personal expression, particularly with their hair choices. Recognising the cultural significance of modesty in Indonesia, Dove tailored the campaign to respect traditional values while promoting self-confidence and real beauty. The campaign optimised nano influencers to submit their content in Kartini’s day and divided them into three main categories, Hijab, Normal hair and Unique Hair.

Approach:
The campaign encouraged women across Indonesia to share stories about embracing their natural beauty, specifically through their choice of hairstyle and colour. Dove partnered with InMobi to amplify this message, using mobile platforms as the primary engagement channel. This strategy allowed women to easily participate by sharing their experiences, reinforcing Dove’s message of empowerment in a culturally sensitive way. The campaign resulted in 254 tweets, 400 photos submitted, 4,996,154 followers, and a 5.06% engagement rate.

Strategies for Achieving Both Relevance and Consistency

Balancing relevance and consistency requires a strategic framework for flexibility within defined boundaries. Brands must develop a strong global identity while enabling local teams to make data-driven adaptations that resonate with their market. 

Here are some effective strategies for achieving this balance:

  • Establish a Clear Global Brand Identity: Define your brand’s non-negotiable elements—values, tone, and visual brand identity. These should remain consistent across all markets.
  • Empower Local Teams: Local marketing teams have critical insights into regional preferences, trends, and consumer behaviours. Empowering them to tailor campaigns within the global brand framework ensures relevance without fragmenting the brand.
  • Leverage Data for Smart Localisation: Predictive analytics and consumer sentiment analysis can guide brands on when to adapt versus stay consistent. Data can inform strategic decisions on how far to localise while keeping the core brand message intact.
  • Create Tiered Campaigns: Develop tiered marketing strategies, allowing for varying degrees of localisation. Global campaigns maintain consistency, regionally adapted campaigns reflect cultural differences, and highly localised campaigns address unique market needs.

Case Study: The “Thanda Matlab Coca-Cola” Campaign

Campaign Idea:
Coca-Cola sought to maintain its global message of happiness and unity while adapting to the unique cultural contexts of India and China. In India, the brand launched the “Thanda Matlab Coca-Cola” campaign, positioning Coca-Cola as a refreshing drink shared with loved ones, aligning with the country’s strong cultural emphasis on family and togetherness. In China, Coca-Cola adapted its messaging to reflect the significance of the Lunar New Year, associating the drink with celebrations and family reunions.

Approach:
In both markets, Coca-Cola localised its marketing to resonate with cultural norms while maintaining the consistency of its global brand message. In India, Coca-Cola used colloquial language and imagery to make the brand feel familiar and deeply connected to local traditions. In China, the brand aligned with the national celebration of the Lunar New Year, a major cultural event, by emphasising joy and family gatherings, key pillars of the holiday.

When to Prioritise Relevance and When to Prioritise Consistency

Knowing when to prioritise relevance or consistency is key for international brand marketing. In emerging or culturally distinct markets, local relevance should take precedence. For example, launching new products in markets like Vietnam or Thailand requires an understanding of local values, such as ethical consumption or family-oriented themes.

However, in industries like luxury goods or technology, where global recognition is paramount, consistency should be prioritised. Consumers in markets like the US and UK expect the same high standards of quality and experience. During global crises or product recalls, consistent messaging is essential to preserve brand integrity and prevent confusion.

In the Philippines, for instance, brands that align with local values of family and community, such as food brands emphasising communal dining, outperform those that don’t. 

However, in Thailand, where luxury consumers expect the same quality experience from brands like BMW or Mercedes-Benz, consistency in messaging and product experience is key to maintaining perceived value. The ability to recognise when to lean into relevance or consistency is critical to success.

In international marketing, success doesn’t come from choosing relevance over consistency or vice versa. The most successful global brands strategically integrate both. Relevance allows brands to connect with local consumers by aligning with cultural preferences, while consistency ensures the brand remains recognisable and trustworthy across all markets.

For senior marketing leaders, the actionable takeaway is clear: define your core brand elements that should remain consistent globally and empower local teams to tailor campaigns for cultural relevance where they make the most impact. Use data-driven insights to guide these decisions, ensuring your brand stays relevant in diverse markets without losing its global identity.

As global consumers grow more connected, brands that master the balance between relevance and consistency will continue to thrive. It’s not about choosing one over the other, but about finding that equilibrium that creates a cohesive, trusted, and culturally resonant brand.

As a global market research agency with offices in ten countries, Kadence International is well-equipped to help you navigate the complexities of international expansion. Whether you need insights into local consumer behaviour, guidance on maintaining brand consistency, or support in crafting culturally relevant campaigns, we have the expertise to ensure your brand’s success. With our deep understanding of Western and Asian markets, we can provide the strategic insights you need to grow your brand globally. 

Too young for MTV Unplugged and too old for Snapchat, Xennials find themselves in a unique generational sweet spot. Born between 1977 and 1985, this micro-generation bridges the gap between Gen X’s analogue childhood and Millennials’ digital-first upbringing. They’re old enough to remember life without the internet yet young enough to have embraced social media, smartphones, and streaming services.

Often overlooked, Xennials carry significant cultural and economic influence, blending Gen X’s scepticism with Millennials’ optimism. Understanding Xennials is crucial for global brands crafting nuanced, cross-generational strategies. Brands and market researchers must prioritise them, especially across key Western and Asian markets.

Definition and Origin of Xennials

The term ‘Xennials’ refers to those born between 1977 and 1985. Sitting between Generation X and Millennials, this micro-generation was shaped by societal and technological shifts, having grown up in a world transitioning from analogue to digital. Xennials experienced life before the internet, yet they were among the first to adopt it. This unique combination gives them a distinctive perspective—blending traditional values with modern technological comfort.

Unlike Gen X, often characterised by scepticism and individualism, Xennials tend to have a more optimistic, adaptive outlook, closer to Millennials. However, they’re less digitally dependent than Millennials, maintaining a balance between tech-savviness and pragmatic realism.

Key Characteristics of Xennials

Xennials are known for several traits that make them a standout consumer group:

  • Adaptability: Xennials are highly adaptable, seamlessly transitioning from landlines and paper maps to smartphones and GPS. This adaptability makes them early adopters of new technologies without the digital dependency seen in younger generations.
  • Technological Savviness: Growing up alongside the rise of the internet, Xennials are fluent in digital technologies but maintain caution, balancing their online and offline lives.
  • Value-Driven Purchases: Xennials prioritise quality, longevity, and sustainability, focusing more on value-driven purchase decisions than brand loyalty.

Global Insights on Xennials

While Xennials share core characteristics globally, cultural and economic contexts influence their behaviours:

  • United States: Xennials in the US tend to be financially cautious, particularly after the 2008 crisis, with spending directed toward practical purchases like home improvement and wellness.
  • United Kingdom: Similar to the US, UK Xennials value sustainability and ethical business practices, balancing digital literacy with technological scepticism.
  • China: Chinese Xennials are highly tech-savvy but remain deeply rooted in family values, often investing in property and education.
  • India: In India, Xennials are a bridge generation, embracing mobile technology and e-commerce while maintaining strong ties to community and family.
  • Singapore: Xennials in Singapore are highly urbanised and focus on quality over novelty, especially in areas like education and technology.

The Xennial Consumer 

Xennials blend digital savviness with caution. Learn how behavioural economics, personalisation, and ethical marketing can help brands connect with this generation.

Xennials’ buying behaviours are shaped by their pre-internet childhood and fully digital adulthood. This unique positioning influences their preference for quality over quantity, brand loyalty with caution, and a focus on experiences over possessions.

  • Quality Over Quantity: Xennials prefer products with durability and long-term benefits, choosing to invest in items that last over fleeting trends.
  • Brand Loyalty with Caution: While they exhibit brand loyalty, Xennials are discerning consumers. They prioritise brands that align with their sustainability and ethical sourcing values, making loyalty contingent on transparency and authenticity.
  • Experiences Over Possessions: Like Millennials, Xennials prioritise experiences—travel, wellness, and personal development—over material goods, but with a more practical, less impulsive approach.

Spending Power

These cautious yet value-driven behaviours translate directly into their spending power across key industries. In their late 30s and early-to-mid 40s, Xennials hold significant economic power, balancing family obligations with career advancement. Xennials are notable for spending on home renovations and family services, reflecting their dual roles as professionals and parents.

Global Insights

Brands that successfully engage Xennials understand the importance of aligning with their values of practicality, quality, and social responsibility:

  • United States: Apple’s long-lasting products and seamless ecosystem resonate with Xennials, who appreciate functionality and durability.
  • United Kingdom: Waitrose taps into Xennials’ preference for ethically sourced, high-quality products that support sustainability and reduce plastic.
  • Japan: Muji’s minimalist, functional, and sustainable goods appeal to Xennials, who value durability and ethical consumption.
  • Indonesia: Tokopedia has successfully targeted Indonesian Xennials, focusing on reliability, trust, and seamless online shopping experiences.

The Role of Technology in Xennial Lives

Technology Adoption

Xennials approach technology with caution and balance. Unlike Gen X, who were slower to adopt new technologies, and Millennials, who embraced it without hesitation, Xennials strike a middle ground. Their comfort with both analogue and digital worlds makes them adept at using modern tools, but they remain pragmatic about integrating technology into their lives.

Impact of Social Media and E-Commerce

Xennials use social media and e-commerce strategically rather than impulsively. They use platforms like Facebook and LinkedIn to network and stay informed while avoiding viral challenges and performative content. When it comes to online shopping, Xennials prefer trusted platforms that prioritise transparency and authenticity.

  • Singapore: Platforms like Lazada and Qoo10 cater to Xennials’ desire for affordable, high-quality products.
  • Vietnam: Social commerce is growing in Vietnam, and Xennials prefer established brands like Tiki, emphasising transparency and reliability.

Real-Life Examples

  • Tata CliQ (India): This e-commerce platform appeals to Xennials with a focus on premium, branded products, clear product descriptions, and transparency.
  • Decathlon (Global): Decathlon combines affordability with eco-friendly initiatives, appealing to Xennials’ practicality and commitment to sustainability.
  • FairPrice (Singapore): FairPrice’s mix of digital and offline experiences, sustainability focus, and personalised recommendations resonate with tech-savvy Xennials.

Brand Strategies for Reaching Xennials

Personalisation and Value-Driven Marketing

To effectively engage Xennials, brands must go beyond traditional marketing approaches and focus on personalised, value-driven strategies. Xennials gravitate towards brands offering more than just a product—authenticity, sustainability, and quality are key. This group is particularly discerning, preferring brands that align with their ethical values and offer practical benefits.

  • AI-Powered Personalisation: Using AI-driven predictive models, brands can create hyper-targeted campaigns based on Xennial preferences. This data-driven approach allows for tailored recommendations and individualised experiences.
  • Sustainability and Ethics: Xennials gravitate toward brands emphasising sustainability, fair trade, and corporate transparency. Highlighting long-term value and social impact can build trust.

Behavioural Economics: Influencing Xennial Purchasing Decisions

Behavioural economics provides deeper insights into the psychological drivers behind Xennials’ purchasing decisions, offering brands a more nuanced way to influence their choices. By understanding principles like loss aversion, social proof, and present bias, brands can craft strategies that resonate with Xennials’ values and decision-making processes.

  • Loss Aversion: Xennials are risk-averse, having experienced economic uncertainties. Brands can frame their products as long-term investments to help Xennials avoid potential future losses.
  • Social Proof: Authentic reviews and community endorsements build the trust Xennials seek before committing to a purchase. Leveraging this can strengthen brand relationships.
  • Present Bias: Xennials value long-term quality but are also motivated by immediate rewards. Limited-time offers and personalised discounts can appeal to this bias while aligning with their demand for quality.
  • Anchoring Effect: Brands can present premium product versions to set higher reference points, making their standard offerings seem like better-value alternatives.
  • Ethical Framing: Xennials are drawn to brands that highlight ethical practices. Framing product choices around social or environmental benefits appeals to their preference for ethical consumption.

By integrating these behavioural principles, brands can create campaigns that resonate deeply with Xennials’ motivations, driving trust and loyalty.

Marketing to Xennials Across Regions

Global brands must adapt to regional contexts while maintaining consistency. Here are some examples:

  • Thailand: Unilever has built strong connections with Xennials through sustainability-focused campaigns in personal care products.
  • The Philippines: Globe Telecom targets Xennials through its digital services and messaging around environmental conservation and digital education.
  • United Kingdom: John Lewis & Partners focuses on ethical sourcing and sustainability, resonating with Xennials who value quality and longevity.

Actionable Insights for Senior Leaders

  • Leverage Data for Personalisation: Use AI and CRM systems to deliver personalised experiences.
  • Emphasise Long-Term Value: Focus on quality and sustainability to build trust and loyalty.
  • Maintain Global Consistency with Local Sensitivity: Adapt strategies to different cultural contexts while staying true to core brand values.

Final Thoughts

Xennials represent a unique micro-generation that bridges the gap between Gen X and Millennials. Straddling both the analogue and digital worlds, Xennials showcase adaptability, technological savvy, and value-driven purchasing habits. They prioritise quality, sustainability, and authenticity in their consumer choices and have become influential across various markets. As they continue to age into leadership and decision-making roles, Xennials hold significant spending power, making them a critical demographic for brands to understand and engage.

Actionable Recommendations to Engage Xennials

For brand managers and CMOs, integrating Xennial-specific strategies into global marketing plans can create a lasting impact. 

Here are clear steps to consider:

  • Focus on Personalisation: Use data-driven insights to deliver highly personalised experiences that resonate with Xennials’ preferences and values.
  • Emphasise Longevity and Quality: Ensure your products offer lasting value and practical benefits. Xennials are more likely to invest in quality over fleeting trends.
  • Align with Values of Sustainability and Ethics: Communicate your brand’s sustainability initiatives and ethical practices. This generation is drawn to brands that reflect their desire for positive social and environmental impact.
  • Balance Digital and Offline Channels: While Xennials are fluent in digital technology, they still appreciate offline touchpoints and real-world experiences. Offer a balanced approach catering to their preferences online and offline channels.
  • Adapt Regionally: While maintaining core brand consistency, tailor your marketing strategies to suit the local context in different regions, especially in Asia and Western markets, to fully engage Xennials.

As Xennials age into their 40s and beyond, their influence on consumer behavior will grow. With their increasing presence in leadership roles, Xennials are poised to drive trends in sustainability, technology adoption, and value-driven purchasing. Brands that successfully engage this generation today will position themselves to benefit from their long-term loyalty and advocacy, shaping consumer markets for years to come.

A recent McKinsey report states that global markets are responsible for over 80% of business growth. As companies expand their reach, the challenge of creating a value proposition that resonates across diverse cultural landscapes becomes increasingly critical.

A value proposition is a clear and concise statement explaining why customers should choose your product or service over others. It is the cornerstone of your brand’s messaging and positioning. In international markets, however, a poorly crafted value proposition can quickly fall flat, leading to misaligned messaging, cultural missteps, and, ultimately, lost revenue. The stakes are high, and businesses must precisely navigate these complexities to succeed globally.

Understanding the Cultural Landscape

The Influence of Culture on Consumer Perception

Cultural factors play a decisive role in shaping consumer perceptions, behaviours, and purchasing decisions. What appeals to consumers in one market may not resonate in another due to deeply ingrained cultural differences. For instance, a value proposition centred on individuality and self-expression might thrive in the United States, where individualism is highly valued. However, the same message could fall flat in markets like Japan or China, where collectivism and harmony with others are more culturally significant.

A prime example is IKEA’s entry into the U.S. market. Initially, IKEA’s minimalist, space-saving furniture resonated well in Europe, where smaller living spaces are common. However, in the U.S., where larger homes and more substantial furniture are preferred, IKEA had to adapt its value proposition by offering larger, more traditional furniture options. This adjustment allowed them to align better with American cultural expectations and consumer preferences, ultimately contributing to their success in the market.

Image credit: IKEA USA

Key Cultural Dimensions to Consider

To craft a value proposition that resonates across cultures effectively, it’s essential to consider key cultural dimensions. Hofstede’s cultural dimensions—such as individualism vs. collectivism, power distance, and uncertainty avoidance—offer a framework for understanding how different cultures interpret messages.

For example, in high-power-distance cultures like India, consumers may respond more positively to a value proposition emphasising authority and status. Conversely, in low-power-distance cultures like Denmark, where egalitarianism is valued, a proposition highlighting equality and community might be more effective.

Understanding these cultural dimensions allows businesses to tailor their value propositions to align with local values and norms. For instance, McDonald’s adapts its menu and marketing strategies to reflect local tastes and cultural preferences. In India, where a significant portion of the population is vegetarian, McDonald’s successfully introduced a range of vegetarian options that align with local dietary practices, ensuring its value proposition remains relevant and appealing.

Steps to Crafting a Global Value Proposition

Conducting Cultural Market Research

Thorough market research is the foundation of crafting a value proposition that resonates across different cultures. Understanding cultural differences and consumer preferences in your target markets is essential for creating messaging that connects authentically with local audiences.

To begin, gather qualitative and quantitative insights into the cultural landscape. Start with qualitative methods like focus groups and ethnographic research to gain a deep understanding of local consumer behaviours, values, and preferences. Surveys can provide quantitative data on consumer attitudes and purchasing patterns, helping you identify trends and potential areas of misalignment in your current value proposition.

Tools and resources are invaluable in this process. Consider working with international market research agencies, like Kadence International, who can provide on-the-ground insights. Cultural consultants can offer expertise in navigating complex cultural dynamics, ensuring your messaging is accurate and respectful. Additionally, online databases and tools like Statista can provide valuable data to inform your strategy.

Identifying Universal Needs and Pain Points

While cultural nuances are important, identifying universal consumer needs and pain points that transcend these differences is crucial. Successful global brands often find common ground by focusing on core human needs—such as convenience, safety, or quality—that appeal to consumers regardless of their cultural background.

However, balancing this universal appeal with localised messaging is critical. For example, Apple’s value proposition emphasises innovation and simplicity, which are universally appealing. Yet, Apple also tailors its marketing to reflect local cultural values. In China, where face and status are significant, Apple highlights the prestige associated with owning their products, while in Western markets, the focus might be more on individuality and creativity.

Tailoring the Message for Different Markets

Adapting your core value proposition to different cultural contexts without losing brand consistency is a delicate balancing act. Language, imagery, and messaging must align with local cultural norms and values to ensure the message resonates effectively.

One strategy is to collaborate with local copywriters and translators who understand the subtleties of the language and culture. They can help craft messaging that feels natural and culturally appropriate. Additionally, consider using imagery that reflects the local population and environment, reinforcing the idea that your brand is relevant and connected to the local culture.

Practical tips for localising your value proposition include conducting A/B testing in different markets to see which messages resonate best, continuously gathering feedback from local consumers to refine your approach, and remaining flexible in your strategy to accommodate cultural shifts. By taking these steps, you can create a value proposition that feels both globally consistent and locally relevant.

Overcoming Common Challenges

Balancing Consistency with Flexibility

Maintaining a consistent brand message while adapting to diverse cultural contexts is a common challenge for businesses expanding globally. Consistency ensures that the core values and identity of the brand remain recognisable across all markets, fostering trust and loyalty among consumers. However, flexibility is essential to accommodate local preferences, traditions, and cultural nuances influencing consumer behaviour.

To strike this balance, companies can adopt a “glocal” approach—think globally, act locally. This strategy involves establishing a strong, universal brand identity while allowing local teams the autonomy to tailor messaging and offerings to fit regional contexts. Key strategies include:

  • Developing Core Brand Guidelines: Create comprehensive guidelines that outline the brand’s mission, values, and visual identity. These serve as a framework ensuring consistency while providing room for localised adaptations.
  • Empowering Local Teams: Allow local marketing teams to modify campaigns and messaging based on their deep understanding of the local market. This ensures relevance and resonance with the target audience.
  • Testing and Feedback Loops: Implement processes for testing localised strategies and gathering feedback to refine and improve the approach continuously.

Image credit: AzerNews

Example: The fashion retailer Zara effectively balances consistency and flexibility in its global operations. The brand maintains a consistent image of offering trendy, affordable clothing worldwide. However, Zara adapts its product lines and marketing strategies to reflect local tastes and cultural trends. For instance, in Middle Eastern markets, Zara offers more modest clothing options and adjusts store layouts to respect local customs. This adaptability, combined with a consistent brand identity, has contributed to Zara’s strong global presence and success across diverse markets.

Avoiding Cultural Stereotypes and Missteps

Relying on cultural stereotypes or failing to respect local sensitivities can lead to significant backlash and damage a brand’s reputation. Cultural missteps alienate target audiences and can result in negative publicity and financial losses.

To ensure messaging is culturally sensitive and appropriate, brands should follow these guidelines:

  • Conduct In-Depth Cultural Research: Understand each market’s historical, social, and cultural context to avoid insensitive or inappropriate references.
  • Consult Local Experts: Consult local consultants or cultural advisors who can provide insights and review campaigns for potential issues.
  • Practice Inclusive Messaging: Craft messages that respect and celebrate cultural diversity without resorting to clichés or stereotypes.
  • Test Campaigns Locally: Run campaigns by focus groups within the target market to identify and address any unintended offensive content before a full launch.

Image credit: Gü Puds

Case Study: In 2018, the British food brand Gü Puds faced criticism after launching an advertising campaign in France that unintentionally offended local consumers. The campaign used English slogans and imagery that were perceived as dismissive of French culinary traditions. The lack of localisation and sensitivity to French pride in their cuisine led to a public outcry and poor sales performance.

To recover, Gü Puds conducted comprehensive cultural research and engaged with French marketing experts to redesign their campaign. They developed new advertisements that honoured French dessert traditions while highlighting the unique qualities of their products. The revised campaign used appropriate language and locally relevant imagery, which helped rebuild the brand’s image and improve market performance in France.

This example underscores the importance of cultural understanding and sensitivity in global marketing efforts. By prioritising respectful and well-informed messaging, businesses can avoid costly missteps and build strong connections with consumers across different cultures.

Measuring the Effectiveness of Your Global Value Proposition

Setting KPIs and Metrics

Measuring the effectiveness of your global value proposition is crucial to ensure that it resonates with consumers across different markets. Setting clear key performance indicators (KPIs) allows you to track performance, identify areas for improvement, and make data-driven decisions that enhance your strategy.

Specific metrics to monitor include:

  • Brand Awareness: Track how well your brand is recognised and remembered in different regions. This can be measured through surveys, social media reach, and online search trends.
  • Customer Engagement: Measure the level of interaction and involvement your customers have with your brand. Metrics like website traffic, social media engagement, and email open rates indicate how well your value proposition is connecting with your audience.
  • Conversion Rates: Analyse the percentage of consumers who take a desired action, such as making a purchase or signing up for a newsletter. Conversion rates can vary significantly across markets, highlighting the effectiveness of your value proposition in driving sales.
  • Customer Satisfaction: Use surveys, reviews, and Net Promoter Scores (NPS) to gauge how satisfied customers are with your offerings. High satisfaction levels indicate that your value proposition is meeting consumer expectations.

Gathering Feedback and Iterating

Continuous feedback from consumers in different markets is essential for refining and improving your global value proposition. What works today may not work tomorrow, especially in dynamic and culturally diverse markets. Regularly gathering and analysing feedback allows you to stay responsive to changes in consumer preferences and market conditions.

Methods for collecting feedback include:

  • Surveys: Deploy regular surveys to your international customer base to gather insights on how they perceive your value proposition. Tailor the questions to explore specific cultural preferences and pain points.
  • Interviews: Conduct in-depth interviews with customers in key markets to better understand their needs and how your value proposition aligns with them.
  • Social Media Listening: Use social media monitoring tools to track conversations about your brand. Pay attention to local platforms and languages to capture region-specific insights.

Image credit: Lush Shinjuku Store

Example: The beauty brand Lush successfully iterated its value proposition based on consumer feedback in Japan. Initially, Lush’s emphasis on bold, colourful products did not resonate with the Japanese market, where subtlety and minimalism are often preferred. After gathering feedback through customer surveys and store interactions,

Lush adjusted its product offerings and marketing approach to better align with local tastes. The company introduced more understated packaging and products, which led to increased customer satisfaction and stronger market performance.

This iterative approach demonstrates the value of staying attuned to local feedback and being willing to adapt. By continuously refining your value proposition based on consumer insights, you can ensure that it remains relevant and effective across diverse cultural landscapes.

Final Thoughts

A value proposition that resonates across cultures is not just a statement—it’s a strategic asset. The complexity of global markets demands a deep understanding of cultural nuances and a willingness to adapt while maintaining a strong, consistent brand identity. Success lies in balancing universal appeal with localised relevance, using data-driven insights and continuous feedback to refine your approach. As global markets evolve, so too must your value proposition, ensuring it remains aligned with the diverse needs and expectations of your international audience. The businesses that master this balance will find themselves not only surviving but thriving on the global stage.

Starting October 2025, the UK government will impose a watershed ban on junk food advertising before 9 pm, a move that will significantly alter how food and beverage brands market to consumers. The ban, covering both TV and paid online ads, targets high-fat, salt, and sugar (HFSS) products to address rising childhood obesity.

According to government statistics, more than one in five children in England are classified as overweight or obese by the time they start primary school—a figure that climbs to more than one in three by the time they leave. These numbers highlight a growing public health crisis that is increasingly linked to the pervasive influence of advertising.

UK’s public health minister, Andrew Gwynne, emphasised that these restrictions protect children from ads that “influence their dietary preferences from a young age.” Evidence supports this concern; research shows that children exposed to high volumes of junk food advertising are likely to make unhealthy food choices, contributing to poor eating habits early in life. Brands have long relied on marketing to drive consumerism, but the upcoming ban marks a decisive shift in the relationship between advertising and consumer health. As the government moves to regulate how food is promoted, brands must rethink their strategies and explore new ways to engage with audiences in a more health-conscious marketplace.

This isn’t the first time the UK government has introduced measures to reduce junk food consumption. The sugar tax of 2016 successfully prompted a reformulation of many sugary beverages, cutting 45,000 tonnes of sugar from drinks sold in Britain by 2019. With stricter advertising rules on the horizon, we’re likely to see further changes in how products are marketed—and even manufactured—as companies adjust to a regulatory landscape that places public health at the forefront. The question is no longer whether brands will adapt but how they will do so in a world where consumer behaviour and advertising standards are evolving rapidly.

Obesity in the UK

The issue of childhood obesity in the UK is complex and urgent. It is driven by various factors that extend beyond individual choices. Dietary habits are shaped by societal influences, with advertising playing a major role in promoting unhealthy food.

Children are frequently exposed to persuasive advertising that glamorises junk food, complicating efforts by parents and schools to promote healthier alternatives. Addressing childhood obesity requires not only personal responsibility but also systemic change, starting with reducing the exposure of young people to harmful food marketing practices.

The link between advertising and childhood eating habits is well-documented. Studies have shown that children exposed to high volumes of junk food advertisements are more likely to develop unhealthy eating preferences. Research published by Public Health England highlights that advertising significantly shapes children’s food choices, often leading them to favour products high in fat, salt, and sugar. This direct correlation between ad exposure and dietary behaviour supports the UK government’s decision to introduce more stringent regulations on how unhealthy foods are marketed to young audiences.

Consumerism has long been driven by targeted advertising, and the food and beverage industry has historically capitalised on this. In the UK, junk food ads are a powerful tool in influencing consumer behaviour, especially among younger audiences. Fast food, sugary drinks, and processed snacks are often portrayed as convenient, fun, and affordable, making them appealing to children and their parents. The repetitive nature of these ads reinforces unhealthy food choices, contributing to the nation’s growing obesity crisis. By limiting children’s exposure to junk food advertising, the new regulations aim to disrupt this cycle of consumerism that has favoured quick, unhealthy options over balanced, nutritious meals.

Government Interventions: Global Case Studies

Government interventions in advertising have a track record of significantly altering consumer behaviour and reshaping industries. In the UK and globally, regulations on tobacco, sugar, and alcohol advertising have shown the power of targeted policies to reduce harmful consumption. These examples offer important lessons for the upcoming UK junk food advertising ban.

Tobacco Advertising Ban (UK, 2003)

The UK’s ban on tobacco advertising in 2003 was a pivotal moment in public health policy. Before the ban, tobacco ads were pervasive across multiple media platforms, promoting smoking as a lifestyle choice. Once the ban took effect, smoking rates began to decline, especially among younger demographics. 

According to data from Cancer Research UK, smoking rates among adults dropped from 27% in 2003 to 16% by 2018, and by 2022, this figure had further decreased to 12.9%, showing a continued decline in smoking prevalence. The restrictions pushed tobacco companies to focus on non-traditional strategies like brand sponsorships and retail displays until further regulations closed these loopholes. The industry’s adaptation underscored the resilience of brands under strict marketing limits, although their direct influence on consumer habits was notably reduced.

Sugar Tax (UK, 2016)

In 2016, the UK introduced a sugar tax to reduce the sugar content in soft drinks. The levy prompted major beverage companies to reformulate their products to lower sugar levels to avoid the tax. By 2019, Public Health England reported that the sugar content in affected drinks had dropped by 28.8%, removing roughly 45,000 tonnes of sugar from the UK’s beverage supply. This regulatory intervention successfully shifted consumer preferences towards healthier, lower-sugar drinks as brands introduced new product lines and marketed reformulated versions of existing drinks. The sugar tax demonstrated that fiscal policies and public health campaigns could directly influence industry practices and consumer behaviour.

Alcohol Advertising Restrictions (Norway)

Norway has long imposed strict regulations on alcohol advertising, including a near-total ban on television ads for alcoholic beverages. These restrictions, implemented to curb alcohol consumption, have been credited with contributing to a gradual decline in drinking rates, particularly among younger populations. A study from the Norwegian Institute of Public Health noted a marked decrease in alcohol consumption among youth over the past two decades, with the market shifting toward low-alcohol and alcohol-free alternatives. The success of Norway’s restrictions highlights how limiting advertising can directly affect consumption habits, pushing brands to innovate within the bounds of the law.

Portugal’s Junk Food Restrictions

In 2019, Portugal introduced restrictions on unhealthy food advertising aimed at children under 16, banning ads for sugary snacks, fast food, and soft drinks during specific TV programs. The regulations resulted in 94% compliance in TV advertising, according to the Directorate-General for Health (DGS). However, online advertising remains challenging, with infractions still being detected, especially on digital platforms. Although these restrictions have contributed to a decrease in children’s exposure to unhealthy food ads, violations in digital advertising have highlighted the need for stricter enforcement online. Furthermore, some brands have responded by reformulating products like yoghurts and cereals to comply with the new health standards. The early results suggest that targeted advertising restrictions can influence consumer behaviour, steering younger audiences toward healthier food choices.

European Union

In 2023, the European Union published a report recommending that member states adopt similar restrictions on junk food advertising aimed at children across all media platforms. The EU’s push aligns with growing global recognition of the role that advertising plays in childhood obesity. Although the policy has yet to be formally adopted by the European Parliament, if implemented, it would likely follow the trend seen in countries like the UK and Portugal. The EU’s recommendations suggest that reducing exposure to junk food ads could play a key role in shaping healthier food environments for children across Europe, with ripple effects likely to be felt in consumerism and brand strategy.

Defining Junk Food Under the UK Ban

The UK government’s upcoming ban on junk food advertising hinges on a clear classification system to determine which products fall under its restrictions. The focus is on products considered high in fat, salt, and sugar (HFSS), with a two-part classification system to identify which items are deemed “junk food” under the ban.

Criteria for HFSS Products

Products categorised as HFSS are based on a scoring system developed by the UK government, which evaluates their nutritional content. The classification process involves:

  1. Nutritional Content Analysis: Each product is scored on its levels of fat, salt, sugar, and protein. Higher scores indicate a product is “less healthy” and thus subject to advertising restrictions.
  2. Categorical Classification: Products are then grouped into specific categories commonly associated with unhealthy diets. These categories primarily target foods and beverages that contribute to childhood obesity.

List of Affected Categories

The ban will affect products across 13 categories widely consumed and marketed to children. These include:

CategoryExamplesExemptions
Soft DrinksCola, Lemonade, Fruit Juice, Smoothies
Savory SnacksCrisps, Crackers, Rice CakesFlavored nuts, dried fruit, jerky
Cakes and CupcakesDoughnuts, Éclairs
Ready MealsSandwiches, Burgers
Baby Food & FormulaExempt for child nutrition purposes

This classification system ensures that the ban targets the foods most linked to unhealthy diets while exempting products that serve essential health and nutritional purposes. For brands, understanding these criteria is crucial for navigating the new regulations, as reformulating products to fall outside the HFSS threshold may allow them to continue advertising even after the ban is implemented.

Impact on the Food and Beverage Industry

The upcoming UK ban on junk food advertising is set to impact the food and beverage industry both immediately and long-term. For brands that rely heavily on advertising high-fat, high-sugar, and high-salt (HFSS) products, this regulatory shift will force a significant rethink of their marketing strategies while also spurring innovation in product reformulation.

Short-Term Effects

The ban will fundamentally reshape how brands approach their advertising efforts in the short term. With TV and paid online ads restricted before 9 pm, companies must pivot to non-traditional marketing channels. This includes:

  • Social Media and Influencer Marketing: Brands are likely to invest more heavily in organic and influencer-driven campaigns on social media platforms, where paid ad restrictions are less stringent, provided they don’t promote HFSS products directly to children.
  • Experiential and Content Marketing: Companies will increasingly turn to experiential marketing events and content-driven campaigns, focusing on engaging consumers through brand experiences emphasising health, wellness, and lifestyle rather than direct product promotion.
  • Targeting Adult Consumers: Another strategy will be shifting the focus of advertising campaigns to target adult audiences during post-watershed hours, allowing brands to maintain visibility without violating the ban.

However, brands that fail to adapt quickly may face reduced market visibility as they lose the ability to target younger audiences directly through traditional channels.

Long-Term Effects

Over time, the ban will push brands toward product reformulation and innovation. Reformulating existing products to meet healthier nutritional standards allows companies to avoid being classified as HFSS and continue advertising across all platforms. As consumer demand increasingly trends toward healthier options, brands that innovate in this space stand to benefit from the shift.

  • Healthier Alternatives: Companies will explore creating new product lines or improving the nutritional content of their core offerings by reducing sugar, fat, and salt. This may lead to a wave of healthier snack options, ready meals, and beverages that meet government standards while appealing to health-conscious consumers.
  • Building Brand Loyalty: Brands that successfully reformulate products and introduce healthier alternatives can build long-term loyalty among consumers, particularly parents seeking more nutritious options for their children.

Case Study on Product Reformulation

A prime example of how brands have responded to regulatory pressure is the UK’s sugar tax, implemented in 2016. This levy, aimed at reducing the sugar content in soft drinks, led to widespread product reformulation. Major beverage companies like Coca-Cola and PepsiCo adjusted their recipes to lower sugar levels to avoid the tax, resulting in a reduction of 28.8% in the sugar content of affected drinks by 2019, according to Public Health England.

The consumer response to reformulated products has mainly been positive. Studies found that consumers gradually adapted to lower-sugar drinks, with many preferring them over time. Furthermore, sales of sugar-free and low-sugar alternatives surged in the years following the implementation of the tax, illustrating that brands can retain consumer loyalty and even grow market share by embracing product reformulation.

Similar outcomes have been observed in other countries where advertising restrictions or nutritional policies have prompted reformulation. In Norway, for example, alcohol companies responded to advertising bans by introducing low-alcohol and alcohol-free products, which have seen a steady rise in popularity. This demonstrates that reformulation, when done thoughtfully, can drive greater consumer acceptance and long-term brand success, even in the face of regulatory challenges.

The UK junk food ad ban is likely to accelerate these trends, driving innovation across the food and beverage industry as brands work to align their offerings with both regulatory standards and evolving consumer expectations.

Impact on Advertising and Expected Financial Loss

As HFSS brands lose access to traditional marketing channels, particularly during prime-time TV, the revenue loss for broadcasters and digital platforms is expected to be substantial. At the same time, these brands will need to reallocate their marketing budgets, shifting focus to alternative channels that are less restricted by the new regulations.

Financial Impact on the Advertising Industry

The financial fallout from the ban is expected to be considerable. According to estimates from industry analysts, junk food advertising in the UK currently accounts for a significant portion of total advertising revenue on television and digital platforms. Data from the Advertising Association suggests that the junk food sector spends around £200 million annually on TV ads alone. The upcoming restrictions could reduce TV advertising revenue by as much as 50% for HFSS brands, as they lose access to key time slots before 9 pm.

A study by Enders Analysis predicts that total advertising revenue across television and online platforms could drop by approximately £150 million annually once the ban is fully implemented. This decline is expected to hit commercial broadcasters the hardest, as prime-time ad slots will no longer be available to HFSS brands, and they will need to fill those spots with lower-revenue advertisers.

In addition to television, digital platforms that rely on paid-for advertising from HFSS brands are also expected to see a decline in revenue. As paid online ads are prohibited, brands will have fewer opportunities to promote products directly to consumers, leading to a drop in advertising spending on these platforms.

Advertising Strategy Shifts

With traditional channels restricted, HFSS brands are already exploring new avenues to maintain visibility and reach their target audiences. Shifts toward alternative marketing strategies are underway, with brands increasingly turning to channels unaffected by the ban.

  • Social Media and Influencer Partnerships: One of the primary areas of focus for HFSS brands has increasingly been social media marketing. Platforms like Instagram, YouTube, and TikTok allow brands to engage with audiences through organic content and influencer partnerships. Collaborating with influencers allows brands to create more personal content, bypassing traditional advertising restrictions. The global influencer marketing industry has seen significant growth, with a valuation of approximately $21.1 billion in 2023, and it’s projected to grow to $24 billion by the end of 2024. Food and beverage brands remain top spenders in this space, leveraging the power of influencers to maintain visibility, especially as the UK’s junk food advertising ban looms. This form of marketing is poised to keep growing as brands pivot to influencer-led strategies to connect with target audiences.
  • Experiential Marketing: HFSS brands also invest in experiential marketing, which focuses on creating memorable, in-person (or virtual) experiences that consumers can engage with. These strategies range from pop-up events and branded experiences to immersive digital interactions that connect with consumers on a deeper level. Brands shifting toward experiential marketing are finding it a valuable way to build loyalty and maintain relevance, even as traditional advertising opportunities shrink.

Case Studies: Transitioning from Traditional Advertising

Countries like Norway and Portugal, which have imposed similar restrictions on advertising for unhealthy products, offer insight into how brands can successfully pivot.

  • Norway: When Norway banned alcohol advertising, brands quickly moved to capitalise on social media and influencer-driven content. Beverage companies introduced low-alcohol and alcohol-free versions of their products, promoting these new offerings through influencers and engaging online communities. By targeting consumers through platforms that were not restricted, brands could mitigate the advertising ban’s financial impact and maintain strong consumer engagement.
  • Portugal: In Portugal, where junk food ads targeting children during key TV hours have been restricted since 2019, brands shifted their focus toward social media and digital content. Instead of relying solely on TV ads, food and beverage companies began creating online campaigns that featured health-conscious messaging and brand values. This transition allowed brands to continue marketing their products without violating the new regulations while aligning with a growing consumer preference for healthier options.

The ability of HFSS brands in these countries to adapt to stricter regulations demonstrates that alternative marketing channels can effectively maintain consumer engagement and market presence. As the UK prepares for its own restrictions, brands that successfully leverage social media, influencers, and experiential marketing will likely fare better in a post-ban advertising landscape.

Long-Term Consumer Behavior and Health Impacts

The long-term effects of the UK’s junk food advertising ban are expected to ripple through consumer behaviours, particularly among younger generations. By limiting their exposure to HFSS advertising, the government hopes to foster a shift in food preferences that could lead to healthier diets. Research from other countries that have implemented similar restrictions suggests that reducing junk food advertising can significantly alter both short-term consumption habits and long-term dietary choices.

Predicted Consumer Shifts

One of the primary objectives of the UK’s ban is to reduce the influence of junk food advertising on children and adolescents. Studies consistently show that advertising plays a significant role in shaping young consumers’ food preferences. By curbing their exposure to ads for high-fat, high-sugar products, the hope is that children will be less inclined to favor these items, leading to healthier food choices as they grow older.

International case studies provide compelling evidence for this outcome. In Norway, where advertising for unhealthy foods targeting children has been restricted for years, there has been a notable decrease in junk food consumption among young people. A Norwegian Institute of Public Health study found that children exposed to fewer food ads developed a stronger preference for fruits, vegetables, and other healthier options. This shift in dietary behaviour improved health outcomes and contributed to the decline in childhood obesity rates in the country.

Similarly, Portugal’s restrictions on junk food advertising during children’s programming have shown early success. Initial data from the Portuguese Association for Consumer Protection indicated that children’s requests for sugary snacks and fast food have declined since the restrictions were implemented. Over time, these trends suggest that reducing ad exposure can lead to a generational shift in consumer preferences as healthier food options become more normalised.

In the UK, younger generations with less exposure to junk food advertising may experience similar shifts. As brands are forced to re-evaluate their marketing strategies, there will likely be a greater emphasis on promoting healthier alternatives. These changes could help shape healthier eating habits in children, which could carry forward into adulthood.

Consumer Demand for Healthier Products

Beyond advertising restrictions, there is already a broader trend of increasing health consciousness among consumers, particularly in the food and beverage sector. Even without regulatory pressure, brands are feeling the push to offer healthier alternatives as consumer demand shifts toward products perceived as better for overall well-being.

According to research, 55% of UK consumers say they are actively looking for products that help them live a healthier lifestyle. This growing demand has pushed brands to respond by developing and promoting lower-calorie, lower-sugar, and more nutritionally balanced offerings. 

The 2016 sugar tax offered an early look at how brands can successfully navigate such shifts. Many beverage companies reformulated their products to reduce sugar content and introduced entirely new lines of low-sugar and sugar-free drinks. This increased sales for healthier alternatives, demonstrating that consumer demand for wellness-oriented products is strong and continues to grow.

The UK junk food ad ban is likely to accelerate this trend. As HFSS brands lose access to traditional advertising channels, they will be incentivised to create healthier products that meet evolving consumer expectations. Brands that fail to innovate risk losing market share to competitors who are better aligned with health-conscious consumers. Additionally, younger generations, who are growing up in an era of increased awareness about the impact of diet on health, are more likely to prioritise nutritious food options, further pushing the market toward healthier alternatives.

In the long term, the combination of regulatory action and shifting consumer values could lead to a significant transformation in the food and beverage industry. As brands embrace reformulation and new product development, consumers will have access to a broader range of healthier choices, reshaping individual diets and the overall landscape of food consumption in the UK. This shift, driven by consumer demand and government intervention, could be a pivotal moment in the fight against obesity and diet-related health issues.

What Can Brands Do to Adapt?

As the UK prepares to implement the junk food advertising ban in 2025, food and beverage brands face a pivotal moment. Rather than viewing these new regulations as an obstacle, forward-thinking companies can see them as an opportunity to innovate, reformulate, and engage in meaningful corporate social responsibility (CSR) initiatives. Those that adapt effectively stand to maintain consumer loyalty, align with evolving market trends, and even gain a competitive edge.

Reformulation and Innovation

One of the most immediate and impactful strategies for brands is product reformulation. By reducing the levels of fat, salt, and sugar in their products, companies can avoid having their offerings classified as HFSS. This would allow them to continue advertising before the 9 pm watershed and through paid online ads. Reformulation also helps brands meet growing consumer demand for healthier alternatives, particularly as health-consciousness continues to rise across the UK.

Beyond simply reducing unhealthy ingredients, brands also have the opportunity to innovate by developing entirely new product lines that cater to healthier lifestyles. This could involve creating snacks focusing on whole grains, natural ingredients, and low-calorie alternatives. Brands that proactively develop these products could see a boost in market share, particularly as consumer preferences shift toward health and wellness.

Corporate Social Responsibility (CSR) and Health Initiatives

Brands can also adapt by aligning themselves with public health campaigns and engaging in CSR efforts that promote healthier lifestyles. Taking a proactive approach to corporate responsibility helps mitigate the potential negative impact of the advertising ban, enhances brand reputation, and builds trust with consumers.

For example, fast-food chains and snack companies could sponsor initiatives focused on reducing childhood obesity or increasing access to nutritious foods in schools and underserved communities. By engaging in CSR efforts and demonstrating a commitment to public health, brands can position themselves as part of the solution rather than the problem.

CSR initiatives also allow brands to continue marketing their products without violating advertising restrictions. Public health campaigns, NGO partnerships, or educational programs emphasising nutrition and wellness can provide valuable visibility while aligning the brand with positive social outcomes.

The Role of Market Research in Helping Brands Adapt

As the UK’s junk food advertising ban approaches, market research will be pivotal in helping brands navigate these new regulations. From reformulating products to understanding consumer attitudes and optimising packaging, market research provides the data-driven insights that brands need to remain competitive. Here’s how it can help brands successfully adapt.

Identifying Reformulation Opportunities

Reformulating products to reduce fat, sugar, and salt while maintaining taste and appeal is a significant challenge for brands. Market research can help identify which ingredients consumers are most concerned about and how they respond to different reformulation efforts. Through surveys and focus groups, brands can assess which attributes (such as sweetness, texture, or flavour) matter most to their target audience, allowing for more strategic reformulation efforts.

Additionally, competitive analysis through market research enables brands to benchmark their reformulated products against competitors. By evaluating how competitors have succeeded with healthier product versions, brands can better position their offerings and make more informed decisions about taste and nutritional changes, ensuring they meet market expectations without compromising quality.

Testing New Product Ideas

Before introducing reformulated products or launching new, healthier alternatives, brands must validate these changes through product testing. Market research methods such as focus groups, taste tests, and online surveys allow brands to collect valuable feedback on new formulations, ensuring they resonate with consumer preferences.

This process of prototyping and iteration is essential, particularly when making significant changes to flavour profiles or nutritional content. Product testing allows brands to fine-tune recipes, ensuring that the new version not only complies with HFSS guidelines but also meets the expectations of both existing customers and new health-conscious consumers.

Reevaluating Packaging Design

As reformulated products hit the market, packaging becomes critical to communicating new health benefits and aligning with consumer values. Market research can guide brands in reevaluating their packaging to ensure it reflects the healthier direction of their products. This could involve:

  • Packaging Testing: Research techniques such as A/B testing or eye-tracking studies can measure consumer responses to different packaging designs, colours, and messaging, helping brands identify which packaging is most likely to attract health-conscious shoppers.
  • Health Claims and Messaging: Market research can help brands determine how to best communicate changes in product ingredients. Packaging that highlights “low sugar” or “reduced salt” needs to resonate with consumers, and testing these claims ensures they are effective without overwhelming the customer.

In a market that increasingly values transparency, packaging must catch the consumer’s eye and communicate the product’s health benefits in a way that feels authentic and informative.

Understanding Consumer Attitudes Toward Health and Wellness

As health and wellness become central to consumer behaviour, market research can provide valuable insights into these shifting attitudes. Surveys and interviews help brands understand what factors drive consumer choices—whether it’s a preference for low-calorie options, clean ingredients, or eco-friendly packaging.

Behavioural studies can track how consumer demand for healthier products is evolving, revealing new opportunities for brands to align their offerings with these trends. For example, research might show that consumers are more likely to purchase products labelled as “natural” or “free from artificial ingredients,” giving brands clear direction on how to position reformulated products.

Evaluating Marketing Effectiveness

Once products are reformulated and packaging is redesigned, market research can help brands evaluate the effectiveness of their marketing strategies. This includes:

  • Ad Testing and Messaging: Testing which health-focused messages resonate best with target audiences helps brands fine-tune their advertising, ensuring consumers understand the benefits of reformulated products, even when traditional junk food advertising channels are no longer available.
  • Social Listening: Tools that monitor consumer sentiment on social media can provide real-time insights into how well new products are received. This allows brands to adjust their messaging or strategies based on consumer feedback.

Through targeted research, brands can not only adapt to regulatory changes but also seize opportunities for innovation, ensuring that reformulated products, new packaging, and marketing strategies meet consumer expectations and thrive in the evolving marketplace.

global-dining-trends

Seizing the Opportunity: The Future of Food and Beverage in a Health-Conscious World

The UK’s ban on junk food advertising before 9 pm, set to take effect in October 2025, is a clear signal that the industry must evolve. For brands, this isn’t merely a compliance issue—it’s an opportunity to align with the growing consumer demand for healthier, more transparent products. Those who can adapt quickly, innovate thoughtfully, and embrace this health-conscious shift will find themselves well-positioned for long-term success.

Key Takeaways for Brands

To thrive in this new regulatory landscape, brands must focus on proactive reformulation, effective communication, and strategic marketing. Reformulating products to meet government health standards isn’t just about avoiding restrictions; it’s about tapping into a rapidly growing market for wellness-oriented foods and beverages. Packaging and messaging must be reimagined to emphasise transparency and health benefits in a way that resonates with modern consumers.

The rise in health consciousness allows brands to lead, not follow. Consumers actively seek products that contribute to their well-being, and brands that take the initiative to create healthier options while maintaining taste and quality will likely gain an edge over competitors.

The Future of the Food and Beverage Industry

The food and beverage industry is poised for a transformation. As regulatory pressures mount—not just in the UK but globally—brands will be forced to rethink how they produce, package, and market their products. We can expect to see a surge in product innovation as companies experiment with lower-fat, lower-sugar, and cleaner-label alternatives. Additionally, the demand for transparency in labelling and packaging will only grow stronger, with consumers prioritising brands that align with their personal health goals.

Beyond product changes, the way brands communicate with consumers will also evolve. Traditional advertising avenues may shrink, but digital platforms, influencer marketing, and experiential campaigns will take centre stage, offering brands new ways to build relationships and foster loyalty in an increasingly health-driven marketplace.

With the ban on HFSS product advertising looming, the time for brands to act is now. The window to begin reformulating, testing, and repositioning products is closing rapidly. Waiting until the last minute to comply could mean losing valuable market share to competitors who have already embraced the shift toward health-conscious consumerism.

The brands that will succeed in this new environment are those that don’t just react to regulation but anticipate and shape the future of the industry. Now is the moment for innovation, adaptation, and leadership—those that seize this opportunity will find themselves leading the charge in a market defined by wellness and responsibility.

The grooming industry for men in Thailand is driven by cultural influences, evolving consumer behaviours, and economic growth.

Gone are the days of male grooming defined by Gillette razors in black packaging with neon accents. In the past, it was assumed men cared little about self-care, and grooming products were designed for convenience over quality. 

Fast-forward to today, and the male grooming market has evolved significantly. Thanks to shifting perceptions of masculinity, the rise of social media, and influential male figures, self-care and self-expression are now integral to modern masculinity. Thai men are embracing skincare, cosmetics, and grooming routines as essential parts of their daily routines, driving a wave of innovation and growth in the industry. Brands have adapted, focusing on effective ingredients and gender-neutral packaging. Today’s male grooming industry is not just about appearance but also empowerment, fueled by education and evolving cultural norms.

This trend mirrors the global growth in male grooming, projected to reach $115 billion by 2028, up from $80 billion in 2022, according to Statista. Thailand is a key player in this expanding market, influenced by unique local preferences and international trends. Within Asia, Japan, South Korea, and Thailand are the top men’s beauty products consumers. 

Worldwide Beauty Trends and Its Impact on Thailand

The global male grooming market has evolved from basic hygiene products to a broader range of skincare, cosmetics, and grooming tools. In Western markets, men are increasingly experimenting with products to enhance their appearance and well-being. Brands like The Ordinary and Fenty Beauty have embraced gender-neutral packaging and a focus on efficacy, allowing men to participate in self-care without the constraints of traditional gender norms.

Thailand reflects many of these global trends but with distinct local influences. Thai men, particularly in urban areas like Bangkok, are heavily influenced by K-pop and J-pop culture, where male idols have redefined beauty standards. This has driven demand for BB creams, facial masks, and subtle cosmetics. While gender-neutral branding is gaining traction globally, Thai brands often still associate grooming products with traditional gender roles. However, this is changing as younger generations embrace more diverse grooming practices, blending global influences with local preferences.

Image Source: Instagram

Thailand’s Male Grooming Market

Market Overview

Thailand’s male grooming market is thriving, driven by changing perceptions of masculinity, the influence of pop culture, and growing awareness of personal grooming as part of overall health and well-being. Men are increasingly adopting skincare routines and cosmetics traditionally associated with women, with younger generations viewing grooming as essential to self-care and self-expression.

Thailand’s dynamic consumer market supports this growth. Urban centres like Bangkok have become hubs for male grooming trends fueled by a young, tech-savvy population. E-commerce platforms like Lazada and Shopee have made it easier for men across Thailand to access a wide range of grooming products, contributing to rapid market expansion.

Market Growth and Demand

Thailand’s male grooming market is projected to grow significantly. The Asia-Pacific male grooming market, which includes Thailand, is expected to reach $15.1 billion by 2030. In Thailand, this growth is particularly evident in the skincare segment, with products like cleansers, moisturisers, and sunscreens becoming staples in men’s daily routines.

E-commerce has been crucial in expanding the market, making premium and niche products more accessible to men nationwide, including in rural areas. The growing number of male grooming salons and barbershops in urban areas reflects the increasing demand for professional grooming services, further driving market growth.

Consumer Demographics

Thai male grooming consumers are diverse, with urban men, particularly in Bangkok, leading the trend. These consumers, typically aged 18 to 35, are influenced by global beauty trends, social media, and celebrity endorsements. They are also more willing to invest in premium grooming products, viewing them as essential to maintaining their appearance and well-being.

In contrast, rural male consumers focus more on practicality and affordability. While demand for grooming products is growing in these areas, it is often driven by basic hygiene needs. However, with the rise of e-commerce, even rural consumers are exploring more advanced grooming options as they become more accessible.

Income levels also play a significant role in shaping grooming habits. Higher-income consumers tend to gravitate toward premium products, while middle and lower-income consumers focus on affordable yet effective options. However, across all income levels, there is a growing awareness of the importance of grooming, driven by social media influence and peer pressure.

Research-brief

Cultural Shifts and Influences in Thailand

Redefining Masculinity

Thailand’s younger generation is leading a cultural shift in perceptions of masculinity. Grooming is no longer seen as compromising one’s masculinity but as an essential aspect of self-care and confidence. Social media platforms like TikTok and Instagram play a pivotal role in this shift by giving visibility to men who embrace grooming as part of their identity, further normalising these behaviours. This growing acceptance of self-expression through grooming reflects a broader trend in which traditional gender norms are being redefined.

Influence of K-pop and J-pop

Regional pop culture, particularly from South Korea and Japan, has significantly influenced male grooming trends in Thailand. K-pop idols like BTS and EXO have set new standards of modern masculinity with flawless skin and polished looks, inspiring Thai men to adopt similar grooming routines. Products like BB creams, light foundations, and skincare routines that emphasise achieving the “glass skin” look are particularly popular among Thai men influenced by these trends.

Similarly, J-pop idols and actors are admired for their meticulous grooming, contributing to more sophisticated habits among Thai men. These pop culture icons have made grooming an integral part of self-expression for many Thai men, blending global beauty trends with local cultural norms.

Local Celebrity Endorsements

Local Thai celebrities also play a crucial role in shaping male grooming trends. Actors and singers like Mario Maurer and Nadech Kugimiya have become powerful advocates for grooming products, using their influence to promote a more modern and diverse view of masculinity. These campaigns have broken down traditional gender barriers, encouraging Thai men to invest in their appearance.

For example, Mario Maurer’s endorsements for various skincare brands have resonated with Thai men, who see him as a relatable figure. Similarly, Nadech Kugimiya’s campaigns for premium skincare products have helped elevate the market, making higher-quality grooming solutions more aspirational and accessible to a wider audience.

The Role of Male Beauty Influencers in Thailand’s Grooming Boom

Male beauty influencers are increasingly driving the male grooming market in Thailand, using platforms like Instagram, TikTok, and YouTube to reach a broad and engaged audience. These creators are not only normalising grooming and makeup for men but are also helping to reshape cultural norms around masculinity in the country. Their content resonates with younger generations, who are more open to experimenting with beauty products and grooming routines.

Key Examples:

  • Kacha Nontanun: A popular Thai singer and actor, Kacha frequently shares grooming tips with his fans on social media, discussing everything from skincare routines to makeup looks. His influence has made grooming more accessible to Thai men, encouraging them to invest in products that enhance their appearance.
  • Tae Darvid: Known for his flawless skin and polished appearance, actor and beauty influencer Tae Darvid regularly collaborates with beauty brands to promote skincare and grooming products tailored to men. His presence on Instagram has made him a key figure in Thailand’s male grooming market.
  • Poom Pattaranuwat: Renowned for his stylish looks and detailed skincare routines, Poom is another influential figure in Thailand’s beauty scene. His content often focuses on skincare solutions to address concerns like acne and oily skin, resonating with his male followers.

These influencers have become central figures in the growing acceptance of male grooming in Thailand. They’ve introduced new grooming products tailored to Thai men’s needs through their collaborations with local and international beauty brands. By promoting beauty as part of self-expression and self-care, they’ve contributed significantly to the cultural shift that views grooming as an essential aspect of modern masculinity.

As the popularity of male beauty influencers continues to rise, brands are increasingly partnering with these creators to reach younger audiences. This trend is expected to grow, further expanding the male grooming market in Thailand and offering new opportunities for brands to innovate and engage with this dynamic consumer segment.

Opportunities for Global Beauty Brands

Market Entry Strategies

Global brands looking to enter the Thai male grooming market should focus on localisation. Here are some strategies:

  • Leverage Local Influencers: Collaborating with Thai celebrities and influencers is essential for building credibility. Influencers can help global brands localise their message, making products more relatable to Thai consumers.
  • Tailor Marketing Messages: Marketing campaigns should align with local values and aesthetics. Avoid overly Westernised approaches and resonate with the Thai audience through culturally relevant messaging.
  • Adapt Product Formulations: Consider Thailand’s humid climate. Lighter, non-greasy formulations are preferred, and products should be tailored to address common skin concerns in the region.
  • Minimalist Packaging: Reflecting the sleek and modern aesthetics seen in K-beauty trends can appeal to Thai consumers who favour simple yet sophisticated designs.

Case Study: G&M Cosmetics’ Entry into Thailand

G&M Cosmetics, an Australian brand, successfully entered Thailand’s beauty market by leveraging online channels such as Lazada and Shopee to reach digitally savvy Thai consumers. 

Recognising the high demand for natural and clean beauty products, G&M introduced its P’URE Papayacare range, which resonated strongly with local consumers. After achieving success online, G&M expanded into brick-and-mortar retail through a partnership with Tops Club, a retail chain owned by Central Retail.

Their vegan, natural skincare focus aligned perfectly with Thai consumers’ preference for safe, gentle products, helping the brand establish a strong market presence. G&M also utilised local events and influencer partnerships to boost visibility and engagement. This multi-channel approach demonstrates the importance of understanding local preferences and using digital and physical retail strategies to build a brand in Thailand.

Product Innovation

The Thai male grooming market offers substantial opportunities for innovation:

  • Skincare Focus: Products that address acne, oily skin, and sun protection are in high demand. Global brands can innovate by offering:
    • Oil-control moisturizers
    • Lightweight sunscreens
    • Anti-ageing serums for men
  • Cosmetics for Men: BB creams, concealers, and tinted moisturizers providing natural coverage are gaining popularity. Global brands can cater to this growing demand for subtle cosmetics.
  • Advanced Grooming Tools: High-quality grooming tools, such as precision razors and electric shavers, appeal to tech-savvy Thai men who prioritise efficiency in their grooming routines.

Case Study: Better Way (Thailand) Co., Ltd.

Image Source Mistine – Instagram Feed

Background 

Better Way is the parent company of Mistine, one of Thailand’s largest beauty and personal care brands. Mistine is a household name in Thailand, known for its wide range of affordable products, including cosmetics and personal care items. Recently, Mistine has expanded its offerings to include male grooming products to capitalise on the growing trend.

Strategy

Mistine’s strategy involved launching a dedicated line of male grooming products catering to specific skin concerns such as acne and oily skin. The brand focused on using locally sourced ingredients appealing to Thai consumers. Mistine also heavily invested in marketing campaigns featuring popular Thai celebrities and influencers to promote its male grooming products, reinforcing how grooming is essential for modern men.

Results

Mistine’s male grooming products gained traction quickly, thanks to the brand’s strong reputation and effective marketing campaigns. The brand’s use of local influencers helped make male grooming more mainstream, resulting in increased market share in the competitive grooming sector.

Distribution and E-commerce

E-commerce plays a crucial role in reaching Thai male grooming consumers. To succeed, global brands should:

  • Focus on E-commerce Platforms: Establish a strong online presence on popular platforms like Lazada, Shopee, and JD Central, which dominate the Thai online shopping space.
  • Localised E-commerce Strategies: Engage Thai consumers through localised strategies such as influencer partnerships for product launches, live-streaming events, and easy payment options.
  • Hybrid Distribution Approach: While e-commerce is essential, physical stores still play a role in product discovery. Pop-up stores or collaborations with local retailers can provide opportunities for consumers to experience products in person.

Thanks to the trailblazing efforts of brands like Fenty Beauty, which has redefined inclusivity in cosmetics with its gender-neutral approach, and dedicated men’s grooming lines from heavyweights like Tom Ford and Hims, the boundaries of the male grooming industry are continuously expanding and reshaping perceptions of masculinity.

Thailand’s male grooming market is poised for continued growth, driven by cultural shifts, rising awareness of self-care, and the influence of regional pop culture. Global brands that adapt to local preferences and embrace innovative strategies will be well-positioned to capitalise on this dynamic market.

To stay ahead of emerging trends in the global beauty industry, download our Global Consumer Trends Report in the Beauty Industry here. This report delves deeper into the trends shaping the future of beauty and cosmetics worldwide.

Establishing a global brand is complex. Companies looking to expand internationally must contend with significant challenges, including varying consumer behaviours, cultural differences, and economic disparities. These factors make maintaining a consistent brand identity complicated while adapting to local demands. However, the rewards for getting it right are substantial. Brands that successfully navigate these complexities can tap into new markets, increase their global presence, and achieve sustained growth.

Understanding Local Market Dynamics

Successfully expanding into a new market requires more than just introducing an existing product or service to a different audience. This requires a deep understanding of the local environment, where cultural nuances, consumer behaviour, and economic factors are crucial for a brand’s success. Brands that fail to consider these elements often struggle to gain traction because what works in one region may not translate effectively to another.

Take McDonald’s as an example. The fast-food giant’s success in markets like India highlights the importance of adapting to local tastes and preferences. Recognising that much of the population avoids beef, McDonald’s reimagined its menu, introducing vegetarian options like the McAloo Tikki, a potato-based burger that quickly became a local favourite. This adaptation wasn’t a simple change; it resulted from extensive market research that provided insights into local dietary habits, preferences, and cultural sensitivities. By leveraging this in-depth understanding of the Indian market, McDonald’s maintained its brand identity while catering to local tastes, leading to its widespread acceptance and success in the region.

Image credit: McDonald’s blog

Adapting Global Strategy to Regional Needs

Maintaining a global identity while adapting to regional markets is a delicate balancing act. Brands must ensure their core values and messaging remain consistent across all markets. Yet, they must also be flexible enough to meet the specific needs and preferences of local consumers. This balance is crucial for sustaining a coherent brand image while being relevant in diverse regions.

Coca-Cola exemplifies how a global brand can achieve this balance. The company has consistently maintained its brand identity through its iconic logo, packaging, and overarching messaging centred around happiness and togetherness. 

However, Coca-Cola also customises its marketing strategies to resonate with local audiences. In Japan, for instance, Coca-Cola introduced a range of products that cater specifically to Japanese tastes, such as green tea-flavoured beverages and smaller, more convenient packaging sizes. The brand also tailored its advertising campaigns to align with local cultural values and traditions, reinforcing its relevance.

This approach allows Coca-Cola to retain its global identity while remaining adaptable to regional preferences. The result is a brand that feels familiar and relevant to consumers worldwide, demonstrating the effectiveness of a flexible global strategy that accommodates local needs.

Image credit: Coca-Cola Japan

Leveraging Technology for Global Reach

Technology is a critical asset for brands aiming to expand their presence globally. Digital platforms, data analytics, and artificial intelligence (AI) offer the tools necessary to understand and engage with consumers across different regions. These technologies allow brands to collect real-time insights, personalise their offerings, and deploy targeted marketing strategies that resonate with diverse audiences.

Netflix exemplifies how technology can drive global success. The streaming service uses data analytics and AI to deeply understand viewer preferences in various markets. By analyzing viewing patterns, Netflix can tailor content recommendations to individual users, making the experience more relevant and engaging for audiences around the world.

Additionally, Netflix’s investment in local content further enhances its appeal in specific regions, demonstrating how technology can be leveraged to achieve global reach and local relevance.

Image Credit: Netflix

Building Brand Trust Across Borders

Building trust is fundamental to a brand’s success, particularly when expanding into new markets. Trust is not just about delivering a quality product; it’s about transparency, adhering to ethical practices, and forging strong local partnerships. Consumers across the globe are increasingly discerning, and they expect brands to act responsibly and authentically, especially when they enter their local markets.

Unilever is a strong example of a brand that has effectively built trust across borders. The company’s commitment to ethical practices and corporate responsibility is evident in its Sustainable Living Plan, which aims to improve health and well-being, reduce environmental impact, and enhance livelihoods worldwide. Unilever has successfully integrated these principles into its operations across different regions, tailoring its initiatives to address local challenges.

For instance, in India, Unilever has partnered with local organisations to promote hygiene and sanitation through its Lifebuoy soap brand. By educating communities about the importance of handwashing, the company not only enhances public health but also strengthens its reputation as a responsible and caring brand. This approach has earned Unilever significant trust and loyalty from consumers in diverse markets, proving that ethical branding and corporate responsibility are crucial to establishing long-term relationships with global audiences.

Image credit: Unilever

Navigating Regulatory and Competitive Landscapes

Expanding into new markets often means navigating a complex web of regulations and facing stiff competition from established local players. Regulatory requirements can vary significantly from one country to another, covering areas such as product standards, advertising restrictions, and data privacy laws. For global brands, the ability to adapt to these regulations while maintaining a competitive edge is crucial for success.

Apple’s entry into the Chinese market illustrates how a brand can overcome regulatory challenges to establish a strong presence in a highly competitive environment. China’s strict regulations on data storage, internet censorship, and local partnerships posed significant hurdles for Apple. To comply with Chinese laws, Apple made strategic decisions, such as partnering with local companies like China Mobile and setting up a data centre in China to store user data locally. These moves ensured that Apple met regulatory requirements without compromising its product offerings.

Moreover, Apple’s approach to navigating the competitive landscape in China involved understanding and responding to local consumer preferences. Apple differentiated itself from local competitors by offering localised content and services and developing features tailored to Chinese users. Despite the challenges, Apple’s ability to adapt to the regulatory environment and stay attuned to local market dynamics has allowed it to maintain a strong foothold in one of the world’s most challenging markets.

Image credit: Apple Store China

Common Pitfalls and How to Avoid Them

Expanding into international markets presents numerous opportunities but comes with its share of risks. Many brands make critical mistakes that can hinder their success or even derail their expansion strategy. Understanding these pitfalls and how to avoid them is essential for any brand looking to establish a global presence. Below is a list of common mistakes brands often make during worldwide expansion and practical solutions to navigate these challenges effectively.

Underestimating Cultural Differences

  • Conduct thorough cultural research to understand local customs, values, and consumer behaviours.
  • Tailor your product offerings, marketing messages, and customer interactions to align with these cultural nuances.

Ignoring Local Competition

  • Analyze and understand the competitive landscape in each market.
  • Identify major local competitors and their strengths and weaknesses, and adjust your strategy to offer something unique that resonates with local consumers.

Failing to Comply with Local Regulations

  • Engage local legal experts to ensure full compliance with local regulations, including product standards, advertising restrictions, and data protection laws.
  • Review regulatory changes regularly and adapt quickly to stay compliant.

Inconsistent Brand Messaging

  • Develop a flexible yet consistent global strategy that maintains your brand’s core identity while allowing for regional adaptations.
  • Ensure all marketing materials and communications align with global standards and local expectations.

Overlooking Supply Chain Challenges

  • Plan for logistical challenges specific to each region, including shipping, distribution, and inventory management.
  • Establish reliable local partnerships and consider setting up regional hubs to streamline operations.

Inadequate Customer Support

  • Provide customer support tailored to the local market, including language preferences and cultural expectations.
  • Invest in training local customer service teams to ensure they can address issues effectively and empathetically.

Underestimating the Importance of Local Partnerships

  • Cultivate strong relationships with local businesses, distributors, and influencers who can help you navigate the market and build credibility.
  • Local partnerships can provide valuable insights and resources that enhance your brand’s market entry and growth.

Rushing the Market Entry

  • Take the time to conduct thorough market research and develop a solid entry strategy.
  • Avoid rushing into a market without fully understanding the local dynamics, leading to costly mistakes and setbacks.

Neglecting Long-Term Strategy

  • Don’t focus solely on short-term gains. Develop a long-term strategy that includes continuous market research, adaptation to evolving consumer needs, and investment in local relationships.
  • Regularly revisit and refine your strategy to ensure sustained success.

Case Study Deep Dive: Tesla’s Global Expansion Success Story

Image credit: Tesla

Tesla, Inc. is a prime example of a brand that has successfully navigated the complex landscape of global expansion. From its early days as a niche electric vehicle (EV) manufacturer in the United States to becoming a dominant global force in the automotive industry, Tesla’s journey offers valuable insights into the strategic decisions, challenges, and results that have shaped its international success.

Initial Strategy: Establishing a Strong Foundation

Tesla’s entry into the global market was built on a foundation of innovation and strategic foresight. The company’s initial focus on producing high-performance electric sports cars, such as the Tesla Roadster, helped establish its reputation as a pioneer in EV technology. This positioning attracted early adopters and generated significant media attention, laying the groundwork for Tesla’s future growth.

One of Tesla’s earliest and most critical decisions was its Initial Public Offering (IPO) in 2010. The capital raised through the IPO provided the financial resources necessary to fund the development of additional vehicle models, expand manufacturing capabilities, and begin entering international markets. This move was instrumental in positioning Tesla for global expansion.

Market Entry: Targeting Europe and China

Tesla’s first significant international push came in 2013 with its entry into the European market. The company began selling the Model S in Europe, strategically opening service centres and stores in key cities across the continent. Europe’s strong interest in sustainability and green technology provided a receptive market for Tesla’s vehicles. Tesla invested heavily in building its Supercharger network to further support its European customers, ensuring EV owners had access to reliable charging infrastructure across the region.

China represented another significant milestone in Tesla’s global expansion. Recognising the growing demand for electric vehicles in China, Tesla entered the market in 2015 with the Model S. China’s strict regulations on foreign ownership and data storage posed challenges. However, Tesla navigated these hurdles by forming partnerships with local companies and committing to building a Gigafactory in Shanghai. This strategic move allowed Tesla to localise production, reduce costs, and better serve the Chinese market, quickly becoming one of Tesla’s largest sources of revenue.

Image credit: Business Insider

Overcoming Challenges: Navigating Regulatory Hurdles

Tesla’s global expansion has not been without its challenges. The company has had to navigate various regulatory environments, each with its own set of rules and requirements.

In China, Tesla faced significant hurdles in data localisation and foreign ownership. To comply with local laws, Tesla established a data center in China and became the first foreign automaker to wholly own its factory, thanks to changes in Chinese regulations.

In Europe, Tesla encountered challenges related to manufacturing and logistics. The decision to build Gigafactory Berlin was a direct response to these challenges. By establishing a manufacturing presence in Europe, Tesla could reduce production bottlenecks and streamline the delivery of vehicles to European customers, thereby enhancing its competitiveness in the region.

Results: A Global Automotive Leader

Today, Tesla is a global leader in the automotive industry, with a presence in major markets across North America, Europe, and Asia. The company’s commitment to innovation, sustainability, and strategic market entry has paid off, with Tesla consistently ranking as one of the world’s most valuable automakers.

Tesla’s success in international markets is evident in its sales figures and market share. The company’s ability to localise production through Gigafactories in China and Europe has significantly increased its manufacturing capacity and reduced costs, making its vehicles more accessible to a global audience. Additionally, 

Tesla’s continued investment in its Supercharger network and local partnerships has strengthened its brand’s reputation for reliability and customer satisfaction.

Key Takeaways from Tesla’s Global Expansion:

  • Strategic Market Entry: Tesla’s careful selection of markets and timing of entry were crucial to its success. The company prioritised regions with strong demand for EVs and supportive regulatory environments.
  • Localisation of Production: Tesla could localise production, reduce costs, and meet the specific needs of local markets by building gigafactories in China and Europe.
  • Regulatory Compliance: Tesla’s proactive approach to navigating regulatory challenges, such as data localisation in China, ensured its continued growth and success in key markets.
  • Innovation and Adaptation: Tesla’s commitment to innovation, from its vehicle technology to its charging infrastructure, has allowed it to stay ahead of competitors and continuously adapt to changing market conditions.

Checklist for International Expansion

Expanding into global markets requires careful planning and execution. Below is a practical checklist to guide brands through the complexities of international expansion:

Conduct Comprehensive Market Research:

  • Analyze local consumer behaviours, cultural nuances, and economic conditions.
  • Identify the demand for your product or service and understand the competitive landscape.
  • Determine the local market’s potential for growth and profitability.

Assess and Adapt to Regulatory Environments:

  • Understand and comply with local regulations, including product standards, advertising laws, and data protection policies.
  • Engage with local legal and regulatory experts to ensure compliance and mitigate risks.

Develop a Flexible Global Strategy:

  • Create a strategy that maintains global brand consistency while allowing for regional adaptations.
  • Tailor marketing campaigns, product offerings, and messaging to resonate with local audiences.

Leverage Technology for Localisation:

  • Utilise data analytics and AI to gather real-time insights on local consumer preferences.
  • Implement digital tools to personalise the customer experience in different markets.
  • Ensure your digital platforms are optimised for local languages and cultural contexts.

Build Strong Local Partnerships:

  • Collaborate with local businesses, distributors, and influencers to enhance market entry and brand credibility.
  • Consider joint ventures or partnerships to navigate local markets more effectively.

Prioritise Ethical Practices and Corporate Responsibility:

  • Uphold transparency and ethical practices in all markets to build trust with consumers.
  • Engage in corporate social responsibility initiatives that resonate with local communities and reflect your brand values.

Prepare for Operational Challenges:

  • Plan for logistics, supply chain management, and distribution networks tailored to local market needs.
  • Ensure your customer service and support are equipped to handle regional languages and issues.

Continuously Monitor and Adapt:

  • Regularly assess your performance in each market and adjust strategies as needed.
  • Stay attuned to global market trends and local developments that may impact your business.

Global Expansion ROI Calculator

The Global Expansion ROI Calculator provides a framework for estimating the financial outcomes of entering new markets, allowing brands to assess the viability of their global strategies. This tool considers factors such as market entry costs, expected revenue, and operational expenses, offering a practical guide to evaluating the potential profitability of international expansion.

Key Components of the ROI Calculation:

  1. Market Entry Costs:
    • Initial Investment: Include costs associated with market research, legal fees, and setting up operations (e.g., offices, supply chains).
    • Marketing and Localisation: Factor in the cost of marketing campaigns, localisation of products, and adaptation of branding to fit local tastes and regulations.
  2. Expected Revenue:
    • Sales Projections: Estimate potential revenue based on market size, target audience, and expected market share.
    • Pricing Strategy: Consider how local economic conditions and consumer behaviour influence pricing and sales volume.
  3. Operational Expenses:
    • Ongoing Costs: Include expenses related to staffing, logistics, regulatory compliance, and customer service tailored to the local market.
    • Technology and Infrastructure: Account for investments in digital platforms, supply chain management, and local partnerships.

Simplified ROI Formula:

  • Expected Revenue: Projected income from sales in the new market.
  • Operational Expenses: Ongoing costs of running the business in the new market.
  • Market Entry Costs: Initial investment required to enter the market.

Conceptual Guide:

  1. Conduct Thorough Market Research:
    • Understand the size of the market, customer demand, and competition.
    • Use data to project realistic sales figures and potential market share.
  2. Estimate Costs Accurately:
    • Include all potential costs, both one-time and ongoing, in the calculation.
    • Consider possible variations in costs due to local economic conditions or regulatory changes.
  3. Adjust for Local Variables:
    • Tailor your pricing strategy to local consumer expectations and purchasing power.
    • Anticipate fluctuations in revenue based on seasonality, economic trends, or political stability.
  4. Calculate and Compare:
    • Use the ROI formula to estimate the potential return from each market.
    • Compare these estimates across regions to prioritise markets with the highest potential return.
  5. Review and Reassess:
    • Regularly revisit your calculations as market conditions evolve.
    • Adjust strategies based on real-world performance and emerging opportunities or challenges.

Final Thoughts

Expanding internationally is not a one-size-fits-all endeavour; it requires a deep understanding of local markets, the flexibility to adapt strategies, and the strategic use of technology to connect with diverse audiences.

Brands that succeed on the international stage prioritise local insights, ensuring their offerings resonate with cultural nuances and consumer preferences. They balance global consistency with regional relevance, leveraging technology to gather real-time data and personalise their approach. Trust and reputation, built through transparency and ethical practices, are equally crucial as they foster long-lasting consumer relationships across borders.

The critical lesson for brands looking to expand globally is clear: adaptability is key. As markets continue to evolve, brands must remain agile, continuously refining their strategies to meet consumers’ shifting demands and expectations worldwide. Success in global markets isn’t just about entering new regions; it’s about sustaining that presence by staying attuned to each market’s unique challenges and opportunities. Those who can do so will thrive today and be well-positioned for long-term success in an increasingly interconnected world.

Japanese food culture, known for its emphasis on seasonality and freshness, has a deep-rooted tradition called “shun” (旬). This tradition ensures optimal flavour and nutrition, shaping Japanese cuisine from everyday meals to elaborate kaiseki dining. Reflecting these values, our “Food Survey (2024)” by our sister company, Cross Marketing Inc., offers a contemporary snapshot of Japanese dining behaviours, analyzing responses from 2,500 participants aged 20 to 69.

The survey highlights three main themes: increased dining out frequency, changing post-pandemic food motivations, and emerging food trends, reflecting the shifting dynamics of Japanese dining culture.

Motivations Behind Dining Out in Japan

Japan’s population of over 125 million, especially in urban areas, boasts a vibrant dining-out culture. There are over 137,000 restaurants in Tokyo alone. Statista says over one billion dinners are served yearly in Japan’s metropolitan regions.

Japan’s high urbanisation, advanced infrastructure, and living standards create a fertile ground for food companies. This environment fosters a highly competitive, mature, and saturated industry, leading to consumer-friendly prices and generous opening hours. However, this competitiveness results in tight profit margins and challenging working conditions, with long hours and relatively low employee pay compared to other industries.

Our “Food Survey (2024)” provides key insights into the motivations behind increased dining out in Japan. This information is crucial for stakeholders to adapt to post-pandemic consumer behavior.

Enjoying Delicious Food: 32% of respondents cite delicious food as their primary motivation, reflecting Japan’s emphasis on culinary excellence and meticulously prepared dishes that are hard to replicate at home.

Socialising with Friends and Family: 22% dine out to socialise with friends and family, highlighting a resurgence in social activities post-COVID-19, especially among younger demographics.

Convenience and Refreshment: 25% of respondents dine out for convenience, finding grocery shopping and cooking cumbersome, while 22% of the population, especially busy professionals and younger individuals, use dining out to unwind.

Special Occasions and Rewards: Celebrating special occasions (18%) and rewarding oneself (17%) are also key motivations, underscoring the role of dining out in marking milestones and personal achievements.

Comparing Pre- and Post-Pandemic Motivations: Post-pandemic, the motivation to dine out has evolved, with a notable increase in socialising. This shift reflects a broader trend toward valuing shared experiences and human connection.

Implications for the Food Industry

Understanding these motivations can help restaurant owners and food brands tailor their offerings. Emphasising high-quality ingredients, creating inviting social spaces, and offering convenience-focused options can attract more diners. Promoting special occasion packages and loyalty rewards can cater to celebratory occasions.

Case Study: Ichiran Ramen

Image Credit: Tokyo Food Diary

Background 

Ichiran Ramen, established in 1960 in Fukuoka, Japan, is a renowned Ramen restaurant chain specialising in tonkatsu (pork bone broth) ramen. Ichiran is famous for its unique dining concept, which focuses on providing an immersive and solitary dining experience.

Strategy/Approach

Case Study: Ichiran Ramen

Background: Established in 1960 in Fukuoka, Ichiran Ramen specialises in tonkatsu ramen and offers a unique solitary dining experience.

Strategy:

  • Private Dining Booths: Enhancing focus on the taste.
  • Customisable Ramen: Allowing customers to adjust the flavour to their liking.
  • High-Quality Ingredients: Ensuring consistency across locations.
  • Efficient Service: Streamlined ordering process through vending machines.

Outcomes:

  • High customer satisfaction and loyalty.
  • Originally established in 1966 in Fukuoka, Japan—Ichiran Ramen is widely recognised as the epicentre of pork bone-based ramen—and has grown significantly since its inception. After operating a single location for nearly three decades, the company introduced its innovative solo-dining concept in 1993. Ichiran has expanded internationally, with over 75 locations across Japan and additional locations in Hong Kong, Taiwan, and the United States.
  • Steady revenue growth even during the pandemic.

Food Awareness and Behaviour

The survey highlights generational differences in food safety, responses to economic changes, and evolving cooking practices.

Key Trends:

  • Expiration Date Vigilance: Older adults (47%) are more vigilant than younger groups (35%).
  • Responses to Price Increases: Younger demographics (34%) are likelier to switch to cheaper alternatives.
  • Redefinition of Cooking: Younger people consider preparing pre-cut ingredients and microwave meals as cooking.

Responses to Food Price Increases: Economic factors heavily influence purchasing behaviours. While 28% continue buying usual products despite price hikes, 34% switch to cheaper alternatives, a trend more common among younger demographics. 13% substitute with other foods or reduce consumption to maintain affordability.

Redefinition of Cooking Practices: Cooking practices are being redefined, especially among younger demographics. 78% consider frying/grilling pre-cut ingredients as cooking, and 65% view microwave meal preparation as legitimate. This trend toward convenience reflects busy lifestyles and a growing market for easy-to-prepare meals.

Emerging Food Trends in Japan

The survey also highlights emerging food trends, reflecting changing consumer preferences.

Trends:

  • Awareness vs. Purchase: High awareness of locally produced foods (49%) and oats/oatmeal (48%), but lower purchase rates (25% and 13%).
  • Health-Promoting Foods: Growing interest in foods with lactic acid bacteria and immunity-boosting properties.

Implications for the Food Industry

These insights help food brands and retailers. Generational differences in expiration date vigilance can guide packaging strategies for older consumers. Addressing younger demographics’ price sensitivity with value-for-money products and promoting convenient meal solutions can attract budget-conscious buyers.

Awareness and Purchase of Trending Foods: There is a high awareness of trending foods like “locally produced for local consumption” (49%) and “oats/oatmeal” (48%), but actual purchase rates are lower (25% and 13%, respectively). This gap indicates potential growth through consumer education and increased accessibility.

Interest After Content Presentation: Interest in trending foods increases after content exposure: locally produced foods (23%) and oats/oatmeal (19%). Effective marketing and educational campaigns, especially targeting younger consumers, can significantly influence purchasing decisions.

Health-Promoting Foods: Interest in health-promoting foods, such as those with lactic acid bacteria for gut health and immunity-boosting properties, is growing. Awareness is high, but purchase rates are lower. Foods enhancing sleep quality and reducing stress are gaining traction, particularly among younger consumers, indicating a shift toward health-conscious, functional foods.

Case Study: Nissin Foods’ “Cup Noodles”

Image Credit: thedieline

Background 

Nissin Foods, founded in 1948 by Momofuku Ando, is credited with inventing instant noodles. The company’s “Cup Noodles,” introduced in 1971, revolutionised the convenience food market.

Strategy:

  • Product Innovation: New flavours and healthier options.
  • Convenience: Quick preparation with hot water.
  • Marketing Campaigns: Creative and memorable ads.
  • Sustainability: Eco-friendly packaging and responsible sourcing.

Outcomes:

  • Strong global market presence.
  • Continuous relevance through adaptation to trends.

Strategic Implications for the Japanese Food Industry

The “Food Survey (2024)” findings offer insights to guide restaurant owners and food brands in adapting to the evolving Japanese dining and food behaviours. Understanding these trends and motivations can help develop effective strategies to meet consumer demands and enhance market presence.

  • Leverage Increased Social Dining: To leverage increased social dining, restaurants should create inviting environments for social interactions, including group seating, private dining rooms, and aesthetically pleasing interiors.
  • Social Media Engagement: Restaurants can use social media to promote their venues for social gatherings by sharing user-generated content, hosting events, and offering group booking promotions.
  • Capitalise on Trending Foods: Incorporating trending foods like locally produced items, oats/oatmeal, and health-promoting ingredients into menus can attract health-conscious consumers. Seasonal menus highlighting these ingredients align with the Japanese appreciation for seasonality.
  • Educational Campaigns: Food brands can drive consumer interest through educational campaigns, partnerships with health influencers, and in-store promotions offering tasting samples and nutritional information.
  • Align Marketing and Product Offerings: Understanding different age groups’ motivations allows for targeted marketing. For example, promotions for easy-to-prepare, affordable meals can target younger consumers who prioritise convenience and price sensitivity.
  • Sustainability and Health Focus: Highlighting sustainability and health benefits can resonate with a broad audience. Brands can emphasise sustainability through transparent sourcing and eco-friendly packaging and promote health benefits to attract health-conscious consumers.
  • Adaptation to Economic Factors: To address economic factors, brands should offer various product options at different price points. Value-for-money offerings and loyalty programs can retain customers who might switch to cheaper alternatives.
  • Enhance Customer Experience: Technology can enhance customer satisfaction by enabling personalised dining experiences, such as customised meal recommendations, mobile app-based ordering, and loyalty rewards.
  • Feedback Mechanisms: Effective feedback mechanisms allow continuous improvement of offerings based on customer insights. Regularly soliciting and acting on feedback can increase satisfaction and loyalty.

Recommendations for the Food Industry in Japan

  • Innovation and Adaptation: Continuously adapt to changing consumer preferences and market trends by experimenting with new ingredients, cooking techniques, and dining concepts.
  • Consumer Education: Invest in consumer education to bridge the gap between awareness and purchase. Informative campaigns highlighting the benefits of trending foods and sustainable practices can drive engagement and loyalty.
  • Strategic Partnerships: Partner with local producers, health influencers, and sustainability advocates to enhance credibility and reach. Collaborative efforts can amplify marketing messages and create a stronger brand presence.

In a post-pandemic world, the Japanese dining scene is buzzing with excitement. Quality, innovation, and flexibility are key to staying ahead. Embrace the insights from the “Food Survey (2024)” to develop strategies that cater to the demand for social dining, health-conscious options, and convenient meal solutions.

Contact us for a comprehensive study to gain a deeper understanding and tailored strategies for your brand. Our expert team can provide detailed insights and recommendations to help you navigate the future of dining and food behaviours in Japan.

Imagine starting your day with a favourite playlist, attending back-to-back virtual meetings, and unwinding with a podcast without ever removing your headphones. This increasingly common scenario brings a significant risk: hearing loss. In the 2024 Ear Survey conducted by our sister company, Cross Marketing Inc. (CMG Inc.), we explored the growing concern about hearing loss among brands in Japan’s audio and tech industry.

Hearing Loss in a Tech-Centric Japan

Today’s dependence on earphones and headphones has skyrocketed, turning these devices from occasional accessories into daily essentials. However, the convenience they offer comes with a hidden cost. The World Health Organisation (WHO) warns that prolonged exposure to loud sounds from such devices can lead to irreversible hearing damage, placing 1.1 billion young people at risk globally. 

This underscores the urgent need for awareness and proactive measures to protect hearing health, especially in tech-savvy nations like Japan.

Earphone and Headphone Usage Trends in Japan

Key Findings

The 2024 Ear Survey reveals crucial trends in earphone and headphone usage in Japan:

  • Overall Usage: 45% of respondents used earphones or headphones in the past month. Usage is significantly higher among younger demographics, with 61% of individuals in their 20s using these devices compared to 32% of those in their 70s.
  • Frequent Use: 31% of users reported daily usage, highlighting these devices’ integral role in daily activities, especially for younger users.
  • Wireless Preference: There is a marked preference for wireless earphones, particularly among younger users, with 65% of individuals in their 20s favoring them.

Usage Scenarios

Understanding the context when earphones and headphones are used provides deeper insights into consumer behaviour:

  • Listening to Music: 71% of respondents use earphones or headphones.
  • Watching Videos: 50% use them to watch videos, emphasising their role in visual media consumption.
  • Listening to the Radio: Despite the proliferation of digital media, 21% of users still listen to the radio.
  • Playing Games: Gaming is another significant use case that enhances the immersive experience.

The pandemic accelerated the adoption of earphones and headphones, particularly for teleworking and online education, contributing to higher usage rates for watching videos and playing games.

Market Insights

For brands in Japan’s audio and tech industry, these findings present both challenges and opportunities:

  • Adoption of Wireless Technology: The strong preference for wireless earphones, especially among younger users, highlights the importance of investing in wireless technology. To meet consumer expectations, brands should focus on improving battery life, connectivity, and sound quality.
  • Targeted Marketing Strategies: The generational divide in usage patterns suggests brands can benefit from tailored marketing strategies. Younger users may respond well to campaigns highlighting technological advancements and lifestyle integration, while older demographics might prefer comfort and hearing protection features.
  • Product Innovation: The varied usage scenarios indicate a need for versatile products. Earphones and headphones that transition seamlessly between music, video, and gaming modes and include features like noise cancellation and health-conscious designs can appeal to a broad audience.

Case Study: Sony WH-1000XM4 Headphones

Image Credit: Sony

Background

Sony, a major player in the audio industry, sought to improve its flagship noise-cancelling headphones by integrating advanced features to enhance the user experience. The goal was to develop headphones with superior sound quality, adaptive noise cancellation, and smart listening capabilities.

Product Development and Outcome

The Sony WH-1000XM4 headphones feature leading noise-cancelling technology with Dual Noise Sensor technology. These headphones adapt to the user’s environment with Adaptive Sound Control, automatically adjusting ambient sound settings. They offer superior sound quality through Edge-AI, which enhances real-time audio restoration. These innovations have positioned Sony’s WH-1000XM4 as a top choice for consumers seeking high-performance headphones to seamlessly integrate into their lifestyle.

Anxiety About Hearing Loss

Key Findings

A significant insight from the 2024 Ear Survey is the level of anxiety about hearing loss associated with earphone and headphone use:

  • General Anxiety: 40% of respondents expressed anxiety about potential hearing loss.
  • Age-Specific Concerns: Anxiety is particularly high among younger demographics, with 45% of individuals in their 20s reporting concerns.

Psychological Impact of Hearing Loss Anxiety

Anxiety about hearing loss can profoundly affect mental health and daily behaviour:

  • Increased Stress: Constant worry about hearing loss can elevate stress levels, manifesting difficulty concentrating, irritability, and sleep disturbances.
  • Behavioural Changes: Anxiety may cause individuals to alter their listening habits, reducing earphone use or frequently adjusting volumes to avoid risks.
  • Social Impact: Fears about hearing impairment can affect social interactions, leading to isolation or avoidance of social situations where earphones are common.

Brand Opportunities

The widespread anxiety about hearing loss presents a unique opportunity for brands:

  • Product Development: Develop earphones and headphones that address hearing health concerns. Features like noise-cancelling technology, built-in volume limiters, and real-time sound level monitoring can reduce the risk of hearing damage.
  • Educational Campaigns: Focus marketing strategies on educating consumers about safe listening practices. Collaborate with health organisations to disseminate information about hearing protection and the benefits of advanced audio technology.
  • Reassurance Messaging: In advertising campaigns, emphasise products’ safety features and highlight endorsements from audiologists and health experts to build trust.
  • Community Engagement: Create forums and platforms where users can share their experiences and strategies for maintaining hearing health and enhancing brand loyalty.

Awareness of Hearing Loss Risks

Key Findings

Awareness of the risks associated with earphone and headphone use is crucial in mitigating potential hearing damage:

  • General Awareness: 42% of respondents are aware of “smartphone hearing loss,” while 57% are aware of hearing loss related to earphone and headphone use.
  • Age-Specific Awareness: Awareness is higher in older age groups, with 50% of respondents in their 60s and 52% in their 70s reporting awareness of these risks.

Educational Resources

  • Online Portals and Apps: Websites and mobile applications dedicated to hearing health offer interactive tools for assessing hearing risk and monitoring sound exposure. Two examples are Mimitakara myHearing App and Eargym. The Mimitakara myHearing App offers free hearing tests, personalised settings for different noise environments, and lifetime audiologist support, allowing users to customise their hearing experience based on their unique lifestyle needs. Similarly, Eargym provides interactive auditory training through immersive audio games designed to improve core hearing skills by training the brain to process sounds more effectively. Both apps emphasise remote accessibility and personalised care, making advanced hearing health resources readily available.​
  • School and Community Programs: Educational programs in schools and communities provide early education on hearing health, shaping lifelong safe listening habits.

Market Insights

For brands, consumer education is both a public health responsibility and a strategic opportunity:

  • Building Trust: Educating consumers about hearing health builds trust and positions brands as caring and responsible. Transparent communication about risks and mitigation steps can strengthen consumer relationships.
  • Enhanced Brand Reputation: Proactively addressing hearing health can differentiate brands in a crowded market, enhancing their reputation among health-conscious consumers.

Strategies for Collaboration

  • Partnering with Health Organisations: Collaborate with health organisations to co-develop educational campaigns and resources, leveraging their expertise and credibility. Public health initiatives are pivotal in raising awareness about hearing loss risks; brands can partner with these initiatives. Here are two popular ones:
  • World Hearing Day: Organised by the WHO on March 3rd each year, this event aims to raise awareness about hearing loss and promote hearing care globally.
  • Safe Listening Initiatives: Programs like WHO’s “Make Listening Safe” educate young people about the safe use of personal audio devices.
  • Integrating Awareness into Marketing Efforts: Incorporate hearing health messages into marketing campaigns to reach a broader audience and highlight product health features.
  • Innovative Product Features: Develop products with built-in health features, such as volume limiters and sound exposure trackers, and market these as essential tools for maintaining hearing health.

Practical Tips for Preventing Hearing Loss

Recommendations Based on Survey Findings

For brands in Japan’s audio and tech industry, addressing hearing health concerns is both a corporate responsibility and a strategic advantage:

  • Limiting Volume and Duration
    • Volume Control Features: Integrate automatic volume limiters in earphones and headphones to ensure users do not exceed safe listening levels. This can be a key selling point for health-conscious consumers.
    • Usage Duration Alerts: Develop features that monitor and alert users about the duration of their earphone/headphone use—timely reminders to take breaks help reduce the risk of hearing damage from prolonged exposure.
  • Using Noise-Canceling Headphones
    • Promote Noise-Canceling Technology: In marketing campaigns, emphasise the benefits of noise-canceling headphones. By reducing background noise, these headphones allow users to listen at lower volumes, thereby protecting their hearing.
    • Enhanced Noise-Canceling Capabilities: Invest in research and development to improve noise-cancelling technology, making it more effective and accessible across different price points. This can help cater to a wider audience while promoting safer listening habits.
  • Regular Hearing Check-Ups
    • Awareness Campaigns: Collaborate with health organisations to promote the importance of regular hearing check-ups. Use your brand’s platform to share information on where and how consumers can get their hearing tested.
    • Integrated Health Features: Explore integrating hearing health assessments into smart audio devices. For instance, earphones and headphones could periodically assess hearing ability and provide feedback or recommendations for a professional check-up.

Technological Advancements

Innovation in hearing protection technology is crucial for addressing consumer concerns and enhancing product offerings:

  • Innovations in Hearing Protection
    • Adaptive Sound Technology: Develop earphones and headphones that adapt sound levels based on the user’s environment, ensuring optimal volume without compromising hearing health.
    • Hearing Protection Algorithms: Implement advanced algorithms that dynamically adjust sound output to protect hearing. These can be marketed as premium features that prioritise user health.
  • Apps and Tools for Monitoring Sound Exposure
    • Hearing Health Apps: Create mobile apps that sync with audio devices to monitor and report on sound exposure. These apps can provide personalised recommendations and track listening habits over time.
    • Sound Exposure Trackers: Integrate sound exposure tracking into existing health and fitness apps. Providing users with comprehensive health data, including hearing health, can enhance your products’ overall value proposition.

Case Study: Apple AirPods Pro

Image Credit: WCCF Tech

Background

Apple aimed to enhance its popular AirPods series by integrating advanced features to improve sound quality and user comfort. The goal was to develop earphones that offer exceptional audio performance while incorporating health-conscious features to appeal to a broad consumer base.

Product Development and Outcome

Apple’s AirPods Pro integrates several advanced technologies to provide a superior listening experience. Key features include Active Noise Cancellation (ANC) and Transparency mode, allowing users to switch between immersive sound and environmental awareness. The earphones also feature Adaptive EQ, which tunes the music to the shape of the user’s ear, and Personalised Spatial Audio with dynamic head tracking for an immersive theatre-like sound experience.

In addition, the Noise app on the Apple Watch tracks decibel levels of ambient sounds, helping users identify when sound levels in their environment or from their headphones could negatively affect their hearing. When configured on an Apple Watch and connected with compatible headphones, the Control Center shows if the sounds playing through the headphones reach unsafe levels. All information is securely stored in the Health app on iPhone, providing easy access to data whenever needed. These advancements have reinforced Apple’s position as a leader in innovative audio technology, offering users high-quality, comfortable, and versatile earphones. 

Consumer Behavior Trends

Understanding and responding to consumer behaviour trends is vital for designing products that meet their needs and preferences:

  • Adoption of Safe Listening Practices
    • Educational Content: Use content marketing to educate consumers about safe listening practices. Blog posts, videos, and social media campaigns can highlight tips for maintaining hearing health and the features of your products that support these practices.
    • Community Engagement: Foster a community around safe listening habits. Encourage users to share their experiences and tips, creating a mutual learning and support platform.
  • Implications for Product Design and Marketing
    • User-Centric Design: Design products with the end-user in mind, focusing on comfort, usability, and health features. Conduct user research to understand the specific needs and preferences of different demographics.
    • Health-Focused Marketing: Position your brand as a leader in hearing health by highlighting your products’ protective features. Use testimonials and endorsements from health professionals to build credibility and trust.
    • Continuous Improvement: Stay abreast of the latest research and technological advancements in hearing health. Regularly update your product offerings and marketing strategies to reflect new insights and maintain a competitive edge.

Case Study: Bose QuietComfort Earbuds

Image Credit: Mashable

Background

Bose, renowned for its audio technology, aimed to develop earbuds delivering the best noise-cancelling experience. The goal was to create a product that offers superior sound quality and comfort, meeting users’ needs in various environments.

Product Development and Outcome

The Bose QuietComfort Earbuds feature industry-leading noise-cancelling technology with 11 levels of noise control, allowing users to personalise their listening experience. These earbuds deliver high-fidelity audio using active and passive noise reduction techniques. Bose’s proprietary StayHear™ Max tips ensure a secure and comfortable fit for prolonged use. The result is a product that excels in sound quality and user comfort, maintaining Bose’s reputation for audio excellence and meeting diverse consumer needs.

Final Thoughts: Proactive Measures to Maintain Hearing Health

Maintaining hearing health in our increasingly digital and audio-centric world requires proactive measures from consumers and brands. As highlighted throughout the 2024 Ear Survey, there is a clear need for better education, innovative product features, and robust health campaigns to prevent hearing loss. Brands in Japan’s audio and tech industry are uniquely positioned to lead this charge, offering solutions that safeguard hearing health while meeting consumer demands. As evidenced by this study, emphasising hearing health as a core aspect of product development and marketing strategy is not just good for consumers—it’s good for business.

The electric vehicle revolution is not just a global phenomenon—it’s driving full speed into the Philippines. According to the Electric Vehicle Association of the Philippines (EVAP), the number of electric vehicles in the country is set to soar to 6.6 million by 2030, with a staggering 3.6 million electric motorcycles and 300,000 private electric cars leading the charge. This projected growth positions the Philippines as a key player in the shift toward sustainable transportation, reflecting a collective commitment to cleaner, greener alternatives. As Filipino roads prepare to welcome this new wave of eco-friendly vehicles, the question is no longer if but when we will fully embrace this electric future.

Understanding the nuances of this shift, particularly in emerging markets like the Philippines, is crucial for auto industry leaders. The Philippine EV market presents unique opportunities and challenges, making it a focal point for brands aiming to lead the future of mobility.

Overview of the Current State of EVs in the Philippines

The Philippines is on the global warming frontline, with its archipelagic structure contributing to heightened susceptibility to rising sea levels, changing weather patterns, and exacerbated extreme events, including typhoons and deadly heat and humidity, all of which aggravate the risk to its large energy infrastructure.

The Philippines is also one of the fastest-growing developing countries. Poverty is in decline, access to energy is rising, and, with that, demand for energy services. However, fossil fuels still dominate the energy system, accounting for 78% of power generation in 2022. 

The electric vehicle market in the Philippines is gaining momentum, reflecting the country’s commitment to sustainable and innovative transportation solutions. Although still in its early stages compared to more mature markets, the adoption of electric vehicles is showing significant promise. The government has been actively promoting EV adoption through various policies and incentives, aiming to reduce the nation’s carbon footprint and dependence on fossil fuels. The establishment of the Electric Vehicle Industry Development Act (EVIDA) has provided a strong regulatory framework supporting the growth of the EV market.

Key Players and Popular EV Types in the Philippine Market

Several key players are shaping the Philippine EV landscape. International brands such as Nissan and Hyundai are leading with their electric car models. At the same time, local manufacturers like the Electric Vehicle Association of the Philippines (EVAP) and startups focus on producing electric tricycles and motorcycles. These local innovations cater to the affordability and practicality needed in the Philippine market.

The types of EVs gaining popularity in the Philippines reflect its consumers’ diverse needs and preferences. Electric motorcycles and scooters are increasingly favoured for their affordability, efficiency, and suitability for navigating congested urban areas. Brands like NIU and Yamaha have introduced models that are well-received for their performance and reliability. Electric tricycles (e-trikes) are particularly popular in urban and rural areas, offering an eco-friendly and cost-effective alternative to traditional tricycles. Although the adoption rate for electric cars is slower, there is growing interest among affluent consumers and businesses committed to sustainability, with models like the Nissan Leaf and Hyundai Kona Electric gradually making their presence felt in the market.

Hyundai has made significant progress with electric models like the award-winning Hyundai Ioniq 5. The sleek design and impressive range of up to 451 km make it popular for consumers seeking sustainable yet high-performing vehicles.

Rising Demand for Electric Vehicles in the Philippines

The demand for electric vehicles in the Philippines is on a robust upward trajectory, driven by favourable market conditions, consumer preferences, and government initiatives. Recent data indicates that the Philippines is witnessing a significant surge in EV adoption. In 2023, EV registrations increased by 50% compared to 2022, reflecting a growing awareness and acceptance among Filipino consumers. This growth is particularly evident in the two- and three-wheeler segments, which saw a combined 60% increase in sales over the past year. 

Several factors are driving this consumer demand:

  • Environmental Concerns: Increasing awareness about environmental issues and the negative impact of fossil fuels pushes consumers towards greener alternatives. The public’s growing concern for air quality and climate change is a significant motivator for adopting EVs.
  • Government Policies and Incentives: The Philippine government has proactively promoted EV adoption through the Electric Vehicle Industry Development Act, which offers tax incentives, import duty exemptions and other benefits. These measures have made EVs more financially accessible to the average consumer.
  • Rising Fuel Costs: The fluctuating and often high gasoline prices encourage consumers to consider more cost-effective and stable alternatives like EVs. EVs’ lower operating and maintenance costs than traditional vehicles add to their appeal.
  • Urbanisation and Traffic Congestion: The dense urban areas and chronic traffic congestion in cities like Manila make two and three-wheeler EVs a practical solution. These vehicles are more manoeuvrable and suitable for short-distance travel, addressing the daily commuting needs of many Filipinos.

Consumer behaviour in the Philippines reflects a growing inclination toward sustainable and cost-efficient mobility solutions. Consumers increasingly recognise EVs’ long-term cost benefits, while the expansion of charging infrastructure, particularly in urban areas, has alleviated some of the range anxiety that previously deterred potential buyers. Advancements in battery technology, vehicle performance, and the appeal of a modern and environmentally conscious lifestyle are further driving EV adoption.

  • Edmund A. Araga, president of EVAP via Business World Online

Regulations and Incentives for EV Adoption

The Philippines government has been instrumental in fostering the growth of the electric vehicle market through a series of supportive regulations and policies. These measures promote sustainable transportation, reduce carbon emissions, and make EVs more accessible and appealing to the general public. The cornerstone of the Philippines’ regulatory framework for EVs is the Electric Vehicle Industry Development Act, which provides a comprehensive set of policies, including tax incentives, establishing a nationwide network of EV charging stations, fleet conversion mandates, and local government initiatives.

Owning an EV in the Philippines comes with several tangible benefits, thanks to these supportive policies:

  • Cost Savings: EV owners benefit from reduced operational costs. The lower cost of electricity compared to gasoline translates to significant savings in fuel expenses. Additionally, EVs require less maintenance due to fewer moving parts.
  • Tax Breaks and Financial Incentives: The exemption from excise taxes and import duties makes the initial purchase of EVs more affordable. Furthermore, EV owners can avail of discounts on vehicle registration fees and exemptions from certain traffic management schemes.
  • Environmental Impact: EVs contribute to reducing air pollution and greenhouse gas emissions, aligning with the values of environmentally conscious consumers and contributing to a healthier environment.

Successful Government Initiatives and Their Impact

  • E-Trike Project in Mandaluyong City: The Asian Development Bank (ADB) and the Philippine government partnered to launch the e-trike project in Mandaluyong City—the initiative aimed to replace gasoline-powered tricycles with electric ones. As a result, 100,000 e-trikes were deployed, significantly reducing emissions and fuel costs for drivers. The project demonstrated the practicality and benefits of e-trikes, paving the way for broader adoption across the country.
  • EV Charging Stations in SM Malls: SM Supermalls, one of the largest mall chains in the Philippines, has proactively supported EV adoption by installing free EV charging stations across their locations. This initiative not only provides convenience to EV owners but also encourages more consumers to consider purchasing EVs. The availability of charging stations in popular shopping destinations helps alleviate range anxiety and promotes the practical use of EVs in daily life.
  • Quezon City’s Green Fleet Initiative: Quezon City has launched a program to convert its public transport fleet to electric vehicles. The initiative includes deploying electric buses and jeepneys, supported by charging infrastructure development. This project aims to reduce the city’s carbon footprint and improve air quality, serving as a model for other cities in the Philippines.

Two and Three-Wheelers: The Leading Segment in EV Adoption

Two- and three-wheelers play a critical role in the transportation landscape in the Philippines. These vehicles are essential for daily commuting and represent the country’s largest electric vehicle market segment. The adoption of electric two and three-wheelers is driven by their affordability, practicality, and suitability for the country’s urban and rural environments.

Two and three-wheelers are integral to the Philippine transportation system, especially in densely populated urban areas and rural communities. These vehicles are favoured for their manoeuvrability, lower operating costs, and ability to navigate traffic congestion. Motorcycles, scooters, and tricycles are commonly used for personal, delivery, and public transportation.

  • Affordability: The lower purchase price and maintenance costs of two and three-wheelers make them accessible to a larger population segment. This affordability is a significant factor in their widespread adoption.
  • Fuel Efficiency: Traditional two and three-wheelers are already more fuel-efficient than cars, but electric variants offer even greater savings by reducing fuel costs to a fraction.
  • Urban Mobility: In crowded cities like Manila, the ability to weave through traffic and find parking easily makes two and three-wheelers the preferred choice for many commuters.
  • Environmental Impact: Electric two and three-wheelers contribute to reducing air pollution, a pressing issue in many Philippine cities. Their adoption aligns with national goals for sustainability and reduced carbon emissions.

Success Stories of 2 and 3-Wheeler EV Adoption

BEMAC Electric Tricycles in Manila: 

BEMAC, a leading manufacturer of electric tricycles (e-trikes) in the Philippines, has successfully deployed thousands of e-trikes in Metro Manila. These e-trikes have replaced traditional gasoline-powered tricycles, significantly reducing emissions and operating costs for drivers. The initiative has been supported by local government units and private sector investments, showcasing a successful public-private partnership model in promoting sustainable transport.

Gogoro Electric Scooters in Makati: Gogoro, a Taiwanese electric scooter company, has made significant inroads into the Philippine market, particularly in urban centres like Makati. Gogoro’s battery-swapping stations provide a convenient and efficient solution for scooter riders, allowing them to replace depleted batteries with fully charged ones quickly. This innovative approach has been well-received, increasing city dwellers’ adoption rates for efficient and eco-friendly transportation options.

Market Analysis and Future Projections for 2 and 3-Wheelers in the Philippines 

The market for electric two and three-wheelers in the Philippines is poised for substantial growth. 

Several factors drive this growth:

  • Government Support: Ongoing government incentives and policies favouring EV adoption will continue to boost the market. Subsidies, tax breaks, and the development of charging infrastructure are key drivers.
  • Consumer Awareness: Increasing awareness of EVs’ environmental and economic benefits is influencing consumer preferences. Educational campaigns and demonstrations of EV capabilities are further enhancing market penetration.
  • Technological Advancements: Improvements in battery technology, vehicle performance, and charging infrastructure are making electric two and three-wheelers more appealing. Longer battery life, shorter charging times, and enhanced safety features are attracting more consumers.
  • Corporate and Fleet Adoption: Businesses are increasingly adopting electric two and three-wheelers for delivery and logistics purposes. This trend is particularly notable in the e-commerce and food delivery sectors, where operational efficiency and cost savings are paramount.

Encouragement from Retail and Commercial Sectors

The retail and commercial sectors in the Philippines are crucial in promoting the adoption of EVs. By offering incentives and supporting infrastructure, these establishments are making it easier and more attractive for consumers to switch to electric mobility. Malls, in particular, are at the forefront of this movement, leveraging their reach and influence to drive EV adoption.

Role of Malls and Commercial Establishments in Promoting EVs

Malls and commercial establishments have become key players in promoting EVs in the Philippines. They are convenient hubs for daily activities, making them ideal locations for introducing EV-friendly amenities and services. By integrating EV charging stations and offering incentives, these establishments support the government’s sustainability goals and enhance the shopping experience for environmentally conscious consumers.

  • Accessibility: By providing EV charging stations, malls allow EV owners to charge their vehicles while they shop, dine, or watch a movie. This convenience reduces range anxiety and encourages more consumers to consider EVs.
  • Visibility: Charging stations in prominent locations within malls increase the visibility of EVs, normalising their presence and educating the public about their benefits.
  • Incentives: Malls often offer additional incentives, such as free or discounted parking for EVs, further incentivising the switch to electric vehicles.

Malls Offering Free Charging Stations and Other Incentives

  • SM Supermalls: SM Supermalls, one of the largest mall chains in the Philippines, has been a pioneer in supporting EV adoption. They have installed free EV charging stations across several locations, including SM Megamall, SM Aura, and SM Mall of Asia. These charging stations are strategically placed in accessible areas, allowing EV owners to conveniently charge their vehicles while shopping. Additionally, SM Supermalls offer incentives such as free parking for EVs, making the switch to electric vehicles more appealing to consumers.
  • Ayala Malls: Ayala Malls has also embraced the green initiative by installing EV charging stations in its properties, such as Greenbelt and Glorietta. Ayala Malls provides free charging services and has partnered with electric vehicle manufacturers to host awareness campaigns and test-drive events. These initiatives help educate the public about the benefits of EVs and provide firsthand experience, encouraging more people to consider switching to electric mobility.
car-buyer-personas

Impact of Such Initiatives on EV Adoption Rates

The initiatives by malls and commercial establishments have significantly impacted EV adoption rates in the Philippines. By providing convenient and accessible charging infrastructure, these establishments reduce one of the major barriers to EV ownership — range anxiety. The presence of charging stations in popular locations reassures potential buyers that they will have reliable access to power, a crucial factor in their decision-making process.

  • Increased Consumer Confidence: The availability of charging stations in malls boosts consumer confidence in owning an EV. Knowing they can easily charge their vehicles while going about daily activities makes owning an EV more attractive.
  • Enhanced Public Awareness: The visibility of charging stations and the associated promotional campaigns help raise public awareness about EVs. Educational events and test drive opportunities provided by malls and their partners inform consumers about the benefits of EVs, contributing to a more informed and receptive market.
  • Higher EV Adoption Rates: The combination of convenient charging options and incentives has led to higher EV adoption rates. As more consumers experience the benefits of EV ownership, word-of-mouth and positive reviews further drive demand.

Recommendations for Accelerating EV Adoption

To further accelerate the adoption of electric vehicles (EVs) in the Philippines, it is essential to implement strategies that address existing barriers and promote the benefits of EV ownership. Insights from market research provide a valuable foundation for developing these strategies, highlighting the critical role of government subsidies and incentives, as well as the need for auto brands to leverage these insights to reach prospective clients effectively.

Insights from Market Research on Effective Strategies for Promoting EVs

Market research reveals several effective strategies for promoting EV adoption in the Philippines:

  • Public Awareness Campaigns: Educational initiatives informing consumers about EVs’ environmental and economic benefits are crucial. These campaigns should highlight the long-term cost savings, reduced carbon footprint, and enhanced driving experience associated with EVs.
  • Infrastructure Development: Expanding the charging station network is essential, particularly in urban areas and along major highways. Collaboration between the government, private sector, and auto manufacturers can accelerate the development of this infrastructure.
  • Incentives and Benefits: Providing tangible incentives, such as tax breaks, rebates, and discounts on vehicle registration, can make EVs more financially attractive. Additional perks like free parking and access to carpool lanes can also enhance the appeal of EVs.
  • Partnerships and Collaborations: Developing partnerships between auto manufacturers, energy companies, and technology providers can lead to innovative solutions and services supporting EV adoption. For example, offering bundled packages that include the vehicle, home charging equipment, and installation services can simplify the purchasing process for consumers.

Importance of Government Subsidies and Additional Incentives

Government subsidies and incentives are pivotal in making EVs more accessible and appealing to consumers. These measures can significantly reduce the upfront cost of EVs, which is often a major barrier to adoption. 

Key incentives that can drive EV adoption include:

  • Tax Incentives: Waiving or reducing taxes on EV purchases can lower the initial cost, making them more competitive with traditional internal combustion engine (ICE) vehicles.
  • Import Duty Exemptions: Exempting EVs from import duties can further reduce costs, encouraging manufacturers to import EVs and consumers to purchase them.
  • Subsidies and Rebates: Providing direct financial incentives, such as subsidies and rebates, can make EVs more affordable for a wider range of consumers. These incentives can target specific segments, such as low-income households or small businesses, to ensure broader adoption.
  • Infrastructure Grants: Offering grants and funding for the development of charging infrastructure can accelerate the establishment of a comprehensive network of charging stations, addressing range anxiety and making EV ownership more convenient.

How Auto Brands Can Leverage These Insights to Reach Prospective Clients

Auto brands can leverage the insights from market research and government incentives to reach and engage prospective clients effectively:

  • Tailored Marketing Campaigns: Develop marketing campaigns highlighting EVs’ financial and environmental benefits. These campaigns should address common concerns, such as range anxiety and charging infrastructure, providing clear and reassuring information.
  • Partnerships with Retail and Commercial Sectors: Collaborate with malls, commercial establishments, and other high-traffic locations to provide charging stations and promote EVs. These partnerships can enhance visibility and accessibility, encouraging consumers to consider EVs.
  • Customer Education Programs: Offer educational programs and workshops that provide potential buyers with hands-on experience and information about EVs. Test drive events, informational sessions, and online resources can help demystify EV technology’s benefits.
  • Incentive Programs: Create incentive programs that align with government subsidies and additional incentives. Offer financial incentives, trade-in programs, and flexible financing options to make EVs more affordable and attractive.
  • Collaborative Initiatives: Engage with government bodies, energy companies, and technology providers to develop integrated solutions supporting EV adoption. For example, bundled packages, including the vehicle, charging equipment, and installation services, can simplify purchasing.
  • Community Engagement: Engage with local communities to promote the benefits of EVs and support local initiatives. Sponsorship of community events, participation in green fairs, and collaboration with local governments can build trust and awareness among potential buyers.

Final Thoughts

The future of electric vehicles in the Philippines is bright, with significant growth potential driven by supportive government policies, increasing consumer awareness, and proactive efforts by the retail and commercial sectors. The country’s unique market dynamics, particularly the prominence of two and three-wheelers, present a distinct opportunity for auto industry leaders to innovate and capture this burgeoning market.

For auto industry leaders, now is the time to engage with the evolving EV landscape. By partnering with market research firms, you can gain deeper insights into consumer behaviour, market trends, and the effectiveness of various promotional strategies. These insights are invaluable for developing targeted marketing campaigns, optimising product offerings, and making informed business decisions that align with the needs and preferences of Filipino consumers.

As a global market research agency with offices in 10 countries, including the Philippines, we have a strong foothold in the Asian market and extensive experience analysing market trends and consumer behaviour. Our expertise can help you navigate the complexities of the Philippine EV market and identify growth opportunities. Contact us for comprehensive market analysis, strategic recommendations, and actionable insights to empower your brand to lead the electric vehicle revolution in the Philippines. Together, we can drive sustainable transportation and create a greener future.

Imagine Maria, a 24-year-old from Manila, scrolling through Instagram one evening. She stops at a captivating reel by Rei Germar, a popular Filipino beauty influencer, showcasing a new blush from Issy & Co. Cosmetics. Enthralled by the seamless application and glowing review, Maria immediately heads to Shopee and adds the blush to her cart. Within minutes, she’s made her purchase, convinced by Rei’s endorsement.

This scenario is increasingly common as influencer marketing rises in the beauty industry. Traditional celebrity endorsements, once the cornerstone of brand promotion, are being eclipsed by the influence of online content creators. These influencers have reshaped the marketing landscape with their ability to forge genuine connections with their followers. 

The Philippines, ranking among the top countries for social media usage, provides fertile ground for influencer marketing. Brands leverage influencers to tap into this engaged audience, recognising that the endorsement of a trusted influencer can drive brand awareness and sales.

The Rise of Influencer Marketing in the Philippine Beauty Industry

Historical Perspective on Traditional Advertising vs. Influencer Marketing

Traditional Advertising:

  • Celebrity Endorsements: Brands traditionally relied on well-known celebrities to endorse their products, leveraging their fame to attract consumers through TV commercials, glossy magazine spreads, and large-scale billboards.
  • Mass Reach but Perceived as Scripted: While traditional advertising could reach millions, it often felt impersonal and scripted, leading consumers to view these endorsements as less genuine due to the obvious commercial intent.

Influencer Marketing:

  • Dedicated Followings and Relatable Content: Influencer marketing leverages individuals who have built large, dedicated followings on social media platforms by creating real-time, relatable content showcasing products in everyday settings.
  • Engagement on Social Media: Influencers interact with their audiences on Instagram, YouTube, and TikTok, fostering community through comments, live sessions, and interactive content.

Key Factors Contributing to the Preference for Online Content Creators Over Celebrities

  • Community and Engagement: Through two-way communication, influencers build a sense of community with followers, fostering higher engagement rates than celebrity endorsements.
  • Authenticity and Relatability: Real-life demonstrations and reviews of products are perceived as genuine and relatable, with influencer reviews showcasing daily routines and product use.
  • Cost-Effectiveness: Collaborating with influencers, particularly micro-influencers, offers high ROI. Brands partnering with multiple micro-influencers can target specific niches and demographics at a lower cost than celebrity endorsements.

Comparative Overview

AspectTraditional AdvertisingInfluencer Marketing
EndorsementsCelebrityOnline Content Creators
Content StyleScriptedAuthentic, Relatable
CommunicationOne-wayTwo-way Engagement
CostHighCost-effective
TargetingBroadNiche and Demographic Specific
PerceptionLess AuthenticTrusted, Community-driven

Filipino Consumer Behavior and Influencer Shopping Habits

  • High Engagement with Social Media for Shopping

Filipinos are one of the most receptive audiences to influencer marketing strategies due to their high screen time and social media engagement.

-Spiralytics

  • Widespread Following of Social Media Influencers

A Rakuten Insight survey conducted in May 2023 found that around 86% of social media users in the Philippines follow at least one influencer. This starkly contrasts the global average, where only 22.6% of internet users follow influencers, highlighting the unique enthusiasm of Filipino users for influencer content.

  • Popularity of TikTok Content

TikTok videos are Filipino Gen Z users’ most popular social media content. 48% of Filipino TikTok users say videos are their favourite content, indicating a strong preference for this platform.

  • Preference for Influencer Accounts Over Brand Accounts

Filipinos are more inclined to trust peer reviews and recommendations, making influencer endorsements more effective than traditional brand marketing.

  • Significant Purchase Influence from Influencers

Influencers’ genuine reviews and relatable content create trust and reliability, encouraging followers to consider and purchase endorsed products.

  • Desire to Become Influencers

This trend underscores Filipinos’ expressive nature and desire to create and share content, further driving the influencer culture in the country.

  • Substantial Investment in Influencer Marketing by Brands

Most brands in the Philippines are willing to spend up to 50% of their marketing budget on influencer marketing. The effectiveness of influencer marketing is evident, with brands investing 60% more in this strategy. The rise in influencer marketing has led to the professionalisation of influencers, with many working under managers, agencies, or influencer marketing organisations to legitimise their careers.

The Persuasive Power of Influencers in the Philippine Beauty Market

Influencers uniquely shape public opinion about beauty products through authentic and engaging content. Unlike traditional advertisements, influencer content is perceived as genuine and relatable, which is crucial in an industry where personal recommendations and real-life demonstrations significantly impact consumer decisions.

  • Trust and Relatability: Influencers share personal experiences and opinions about products, making their recommendations more credible. For instance, followers are more likely to trust a recommendation when an influencer shares their skincare routine and includes a particular product because it feels like advice from a friend.
  • Engagement and Interaction: Influencers actively engage with their followers through comments, live sessions, and direct messages, creating a community feel that strengthens their bond with followers.
  • Visual and Demonstrative Content: Influencers use visually appealing content to demonstrate how products work, often showcasing before-and-after results or tutorials. This provides tangible evidence of a product’s effectiveness, making it more convincing.

Examples of Filippino Influencers Who Have Successfully Promoted or Condemned Products 

  • Promotion:
    • Rei Germar has successfully promoted several local beauty brands, including Issy & Co. Cosmetics. Her endorsement of Issy & Co.’s blush resulted in a 200% increase in sales within a month.
    • Mae Layug’s collaboration with Colourette Cosmetics for their lipstick line saw the product sell out within 24 hours of launch due to her detailed reviews and swatches.
  • Condemnation:
    • Influencer Michelle Dy criticised a well-known skincare brand for causing breakouts, leading to a noticeable decline in sales and negative feedback on social media. This underscores influencers’ impact on public perception, emphasising the importance of maintaining product quality and transparency.

How Philippine Beauty Brands Strategically Partner with Influencers to Increase Their Reach

Targeted Collaborations: Brands identify influencers whose audience demographics align with their target market. For example, BLK Cosmetics partners with influencers like Anne Curtis, a celebrity deeply involved in the brand’s development. This partnership ensures that the product lines resonate well with the target audience, leveraging Anne Curtis’s strong personal brand and credibility​.

Creative Campaigns: Influencers are given creative freedom to showcase products in engaging ways. For instance, Strokes Beauty Lab has partnered with influencers like Laureen Uy to promote their brow and eye makeup products. Laureen creates tutorials and lifestyle content that seamlessly integrates the products, making them appear essential to her beauty routine. Happy Skin Cosmetics also collaborates with influencers who create engaging content, such as unboxings and tutorials, to showcase the versatility and quality of their makeup lines. This approach allows followers to see the products in use and understand their benefits in real-life scenarios​.

Long-term Relationships: Building long-term relationships with influencers helps brands establish consistent messaging and deeper connections with the influencer’s audience. For example, Colourette Cosmetics emphasises the importance of long-term collaborations with influencers like Rei Germar. These relationships foster trust and loyalty as followers see the influencer’s continued support for the brand over time​. Sunnies Face, a popular Filipino beauty brand, has developed long-term partnerships with influencers who consistently promote their products. This strategy ensures ongoing brand visibility and a loyal customer base​.

Case Study: Issy & Co. Cosmetics

Image Credit: Wonder.PH

Issy & Co. Cosmetics, a prominent Filipino beauty brand, has effectively leveraged influencer marketing to build its brand and increase market reach.  

Campaign Overview: The brand collaborated with influencers like Toni Sia, Lukresia AKA thirdworldbb and Slo Lopez to promote their product lines, showcasing the versatility and quality of Issy & Co.’s products, such as their Active Skin Tint and diverse shade range foundations.

Impact: These collaborations increased website traffic, sales, and significant social media engagement, driving brand awareness and consumer trust by highlighting the thought and quality behind each product.

Case Study: Colourette Cosmetics

Image Credit: Rei Germar’s YouTube page

Colourette Cosmetics has also harnessed the power of influencer marketing to expand its market presence.

Campaign Overview: Colourette partnered with influencers like Rei Germar to promote their lipstick lines and other products through detailed reviews and real-life application tutorials.

Impact: These partnerships led to substantial sales growth and strengthened brand loyalty. Products often sold out quickly and generated considerable buzz on social media platforms.

Micro-Influencers vs. Macro-Influencers in Brand Promotion

Comparative Overview

AspectMicro-InfluencersMacro-Influencers
Followers1,000 to 100,000100,000+
Engagement RateHighModerate
ReachNiche, specific demographicsBroad, wide audience
Content StylePersonal, community-drivenProfessional, polished
CostLowerHigher
ImpactDeep connections, trust-buildingHigh visibility, broad awareness

Challenges and Considerations in the Philippine Market 

There are potential risks for brands relying heavily on Influencer Marketing:

  • Market Saturation: The Philippine market is experiencing a surge in influencer partnerships, leading to oversaturation. Consumers may become desensitised to influencer endorsements, reducing their impact.
  • Brand Misalignment: The diverse cultural and socioeconomic landscape in the Philippines means that selecting the wrong influencer can disconnect the brand from its target audience, potentially harming its image.
  • Inconsistent Content Quality: The quality of influencer-generated content can vary significantly, affecting the brand’s perceived professionalism and quality. Poorly produced content can reflect negatively on the brand and diminish its credibility in the eyes of Filipino consumers.
  • Influencer Misconduct: Influencer behaviour and controversies can quickly spread in the highly connected Philippine social media environment, impacting the brands they represent. Public scandals involving influencers can lead to negative publicity for associated brands.

Authenticity and Transparency Issues

  • Authenticity Concerns: As influencer marketing becomes more commercialised in the Philippines, followers may start questioning the genuineness of endorsements. Influencers promoting multiple brands in quick succession can raise doubts about their authenticity.
  • Transparency Challenges: There are growing concerns about the need for more transparency in influencer marketing, including inadequate disclosure of paid partnerships. Regulatory bodies and social media platforms in the Philippines increasingly demand clear disclosures to maintain trust.

Strategies for Brands to Ensure Effective and Ethical Influencer Collaborations

  • Thorough Vetting Process: Implement a comprehensive selection process to ensure influencers align with the brand’s values, audience, and image. Conduct background checks and review past content to assess suitability.
  • Clear Contracts and Agreements: Establish clear contracts that outline expectations, content guidelines, and disclosure requirements. Include clauses addressing potential misconduct and steps for resolution.
  • Encouraging Authentic Content: Allow influencers creative freedom to produce authentic and relatable content rather than imposing strict guidelines. Encourage influencers to share genuine experiences and honest reviews to maintain credibility with their followers.
  • Transparency and Disclosure: Ensure all sponsored content is disclosed according to Philippine regulatory requirements and platform guidelines. Encourage influencers to be transparent about their partnerships and sponsorships to maintain trust with their audience.
  • Ongoing Monitoring and Evaluation: Monitor influencer campaigns to ensure compliance with brand guidelines and assess performance. Collect feedback from both influencers and consumers to refine and improve future collaborations.
  • Diversifying Marketing Strategies: Complement influencer marketing with other marketing channels, such as traditional advertising, content marketing, and social media campaigns. This diversification helps mitigate the risks associated with over-reliance on a single marketing strategy.
beauty-personas

Final Thoughts on the Future of Influencer Marketing in the Filipino Beauty Industry

The influencer marketing landscape in the Filipino beauty industry is poised for continued growth and evolution. With the Philippines being one of the most active social media markets globally, influencers will play an increasingly pivotal role in shaping consumer behaviour and driving brand engagement.

Trends Shaping the Future:

  • Micro-Influencers’ Rising Influence: Micro-influencers, with their highly engaged and niche audiences, will become even more valuable. Their ability to foster genuine connections and trust with followers will make them indispensable for brands seeking targeted reach and high engagement.
  • Increased Focus on Authenticity: As consumers become more discerning, the demand for authentic and transparent content will grow. Influencers who maintain honesty and relatability will more successfully foster loyal communities.
  • Regulatory Enhancements: With the rise in influencer marketing, regulatory bodies in the Philippines are expected to enforce stricter guidelines on transparency and disclosure. This will ensure that sponsored content is identified, maintaining consumer trust.
  • Diverse Content Formats: Influencers will continue to diversify their content formats, incorporating videos, live streams, and interactive content to engage their audiences more dynamically. Platforms like Instagram, TikTok, and YouTube will remain central to these strategies.
  • Data-Driven Strategies: Brands will increasingly rely on data analytics to measure the effectiveness of influencer campaigns. Metrics such as engagement rates, reach, and conversion rates will be crucial in shaping future marketing strategies.


Leveraging Influencer Marketing Effectively for Filipino Consumers:

  • Understand the Local Market: Brands must have a deep understanding of the local market, including cultural nuances, preferences, and trends. This ensures that influencer collaborations are relevant and resonate with Filipino consumers.
  • Select the Right Influencers: Choosing influencers who align with the brand’s values and target audience is crucial. Brands should look beyond follower count and consider engagement rates, content quality, and the influencer’s relationship with their audience.
  • Foster Long-Term Relationships: Building long-term partnerships with influencers can lead to more consistent and impactful campaigns. Long-term collaborations allow influencers to integrate the brand more naturally into their content, fostering deeper connections with followers.
  • Encourage Creative Freedom: Allow influencers creative freedom to showcase products that feel authentic to their style. This authenticity enhances the endorsement’s credibility and makes the content more engaging.
  • Prioritise Transparency: Ensure all sponsored content is disclosed to maintain transparency and trust with consumers. Transparent practices not only comply with regulations but also enhance the authenticity of the influencer’s endorsement.
  • Utilise Diverse Content Formats: Encourage influencers to use a variety of content formats, including tutorials, reviews, unboxings, and live sessions. This variety keeps the audience engaged and provides multiple touchpoints for brand exposure.
  • Measure and Optimise: Continuously monitor and analyse the performance of influencer campaigns. Use data-driven insights to optimise strategies, ensuring future collaborations deliver better results and higher ROI.

Just as Maria, the 24-year-old from Manila, was influenced to purchase a blush from Issy & Co. Cosmetics after watching a reel by Rei Germar on Instagram, countless other Filipino consumers are making their purchasing decisions based on the recommendations of trusted influencers. This scenario exemplifies the power and potential of influencer marketing in the Filipino beauty industry.

By staying attuned to the evolving trends and implementing these strategies, beauty brands in the Philippines can effectively leverage influencer marketing to build strong, authentic connections with consumers, driving long-term growth and success in the dynamic beauty industry. The future of influencer marketing in the Philippines is bright, and those who adapt and innovate will thrive in this ever-changing landscape.