Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

We help brands conduct market research in China so that they can thrive in this lucrative market. We can work with businesses as a fieldwork partner, helping them to reach the right respondents across China. We also run full-service market research projects, designed to help local brands and multi-nationals understand their customers and develop products, services and campaigns that cut through with Chinese consumers.

We’ve helped Dentsu Aegis understand the priorities of Chinese marketers and worked with the American Marketing Association to understand the future of marketing in the country – from both a consumer and a B2B perspective.

From our base in Shanghai, we’re able to cover the breadth and depth of China, spanning Tier 1 – 4 cities as well as rural areas.

0

Years of Asian experience

0

Years of global experience

0

Quantitative interviews each year

0

Focus groups each year

0

In-depth interviews each year

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

We help brands conduct market research in China so that they can thrive in this lucrative market. We can work with businesses as a fieldwork partner, helping them to reach the right respondents across China. We also run full-service market research projects, designed to help local brands and multi-nationals understand their customers and develop products, services and campaigns that cut through with Chinese consumers.

We’ve helped Dentsu Aegis understand the priorities of Chinese marketers and worked with the American Marketing Association to understand the future of marketing in the country – from both a consumer and a B2B perspective.

From our base in Shanghai, we’re able to cover the breadth and depth of China, spanning Tier 1 – 4 cities as well as rural areas.

0

Years of Asian experience

0

Years of global experience

0

Quantitative interviews each year

0

Focus groups each year

0

In-depth interviews each year

As one of the leading market research companies in Asia, we partner with clients on strategic challenges

Our most recent work has seen us answer questions such as:

  • How do I ensure that the product or service I want to launch within Asia meets the unique needs of each market?
  • How do I refine campaigns or tweak concepts to ensure that they appeal to each market on a ‘universal’ level, but still have enough local nuance that makes them relevant and relatable?
  • How do I ascertain the target market for my product or service, given how diverse the markets in Asia are in terms of demographics, economic development, culture and values?

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

a shop in Tokyo, Japan

We help brands conduct market research in China so that they can thrive in this lucrative market. We can work with businesses as a fieldwork partner, helping them to reach the right respondents across China. We also run full-service market research projects, designed to help local brands and multi-nationals understand their customers and develop products, services and campaigns that cut through with Chinese consumers.

We’ve helped Dentsu Aegis understand the priorities of Chinese marketers and worked with the American Marketing Association to understand the future of marketing in the country – from both a consumer and a B2B perspective.

From our base in Shanghai, we’re able to cover the breadth and depth of China, spanning Tier 1 – 4 cities as well as rural areas.

0

Years of Asian experience

0

Years of global experience

0

Quantitative interviews each year

0

Focus groups each year

0

In-depth interviews each year

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

We help brands conduct market research in China so that they can thrive in this lucrative market. We can work with businesses as a fieldwork partner, helping them to reach the right respondents across China. We also run full-service market research projects, designed to help local brands and multi-nationals understand their customers and develop products, services and campaigns that cut through with Chinese consumers.

We’ve helped Dentsu Aegis understand the priorities of Chinese marketers and worked with the American Marketing Association to understand the future of marketing in the country – from both a consumer and a B2B perspective.

From our base in Shanghai, we’re able to cover the breadth and depth of China, spanning Tier 1 – 4 cities as well as rural areas.

0

Years of Asian experience

0

Years of global experience

0

Quantitative interviews each year

0

Focus groups each year

0

In-depth interviews each year

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

We’ve helped clients solve some of their toughest business challenges through European market research

Our work in this area helps clients answer critical questions such as:

  • Which European markets represent the best growth opportunity for my brand?
  • How should I adapt my product or service to ensure it’s a hit with consumers in my key target market?
  • How should I price our offering to set it up for success in Europe?
  • What are competitors offering in this market and where is the whitespace for innovation?
  • How can I reach my target customers in this market? What should my marketing strategy look like?
Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

NY Chrysler Building

We are a full service market research agency helping brands conduct market research around the world so they can gain understand consumers, competitors and markets. From research participant recruitment through to strategy and insight activation, we help companies create competitive advantages and seize additional market share.

We partner with brands on full-service market research projects, helping to crack complex business problems through rich insight. We also work with companies as their fieldwork partner, helping reach the right respondents across the Americas.

From our hubs on the East and West coasts, we conduct market research across North, Central, and South America to support you through every stage of the product life cycle. Whether you are trying to tackle the user experience for a high-tech product in the US, dive into the unmet needs of radiologists in South America, or identify the true pain points of sufferers of a rare disease in Canada, we don’t shy away from a challenge.

With over 30 years of experience understanding mainstream and niche markets with consumers and in both the B2C and B2B spaces, we are a leading and multi- award winning market research company. Our team can help you design the best approach to even the toughest of challenges.

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Market research in China – our capabilities.

From Shenzhen to Shijiazhuang, we are the go-to partner for market research in China

We help brands conduct market research in China so that they can thrive in this lucrative market. We can work with businesses as a fieldwork partner, helping them to reach the right respondents across China. We also run full-service market research projects, designed to help local brands and multi-nationals understand their customers and develop products, services and campaigns that cut through with Chinese consumers.

We’ve helped Dentsu Aegis understand the priorities of Chinese marketers and worked with the American Marketing Association to understand the future of marketing in the country – from both a consumer and a B2B perspective.

From our base in Shanghai, we’re able to cover the breadth and depth of China, spanning Tier 1 – 4 cities as well as rural areas.

0

Years of Asian experience

0

Years of global experience

0

Quantitative interviews each year

0

Focus groups each year

0

In-depth interviews each year

FAQs

Why do I have to do research across multiple cities in China?

Besides economic reasons (i.e. Tier 1 cities like Beijing, Shanghai, Shenzhen and Guangzhou are ‘wealthier’ than others), there are lifestyle / cultural / local language nuances that can have a bearing on how consumers live their lives / do business in these cities. Since products and services that have the strongest relevance in consumers’ lives generally do better, it’s important to ‘dig deep’ and understand how Chinese consumers differ. This will ensure that the launched product or service will have the greatest chance of success in the market at large, rather than only having a niche appeal in certain cities.

What are the advantages of making my online survey ‘mobile first’?

The mobile ecosystem in China is very advanced and the consistent use of ‘super apps’ by Chinese consumers in their daily lives means a ‘mobile first’ strategy will ensure a higher level of participation amongst respondents. Also, their familiarity with the mobile interface means that survey design / layout can benefit from thoughtful incorporation of interesting touchscreen features (e.g. swiping, pulling down, etc.), rather than relying on archaic interaction methods.

What are the best methodologies to use in China?

From our many years working in the region, we understand the best methodologies to use in China and those that should be avoided. For instance, CATI is a very inefficient way of carrying out quantitative studies, since the market is so huge whereas mobile surveys can be capitalised to greater effect. From a qualitative perspective, door-to-door tends to be ineffective, as interviewers may find themselves being rejected at the entrance of the gated communities common in China, whilst Chinese consumers are generally quite open to participate in other forms of qualitative research – such as online ethnography to offline shopalongs. Based on your objectives, we can work with you to select the best methodology to use, based on our extensive experience.

Free Guide

How to conduct online market research in Asia: The Go-To Guide

What online methodologies work best in India? How do you get the most out of respondents through digital methodologies in China? Experts across our global boutique share best practice tips and techniques for conducting online market research in Asia.

Download the guide now
Conducting Online Research in Asia 2

Discover why the top global brands trust Kadence

Trusted by

Our UK office

Kadence is one of the leading market research agencies in London. From our base in the capital, we conduct market research across the UK, Europe and the Middle East.

We partner with brands on full-service market research projects to help them get closer to customers and launch standout products and communications strategies. We can also work with organisations as a fieldwork partner, helping to reach the right respondents in any European market.

As one of Kadence International’s global offices, our team reflects our international outlook. Between us we speak 15 languages!

We are consistently recognised as one of the top market research agencies in London

AURA Innovation of the Year award

Innovation of the Year

Finalist

— The AURAs, 2021

Market Research Agency of the Year

Winner – Gold

— Agency of the Year Awards, 2021

Consultant of the Year

Winner – Gold

— Agency of the Year Awards, 2021
Kadence team collecting Agency of the Year award

Consultant of the Year

Winner

— Agency of the Year Awards, 2020

Market Research Agency of the Year

Finalist

— Agency of the Year Awards, 2020
Quirks Supplier of the Year Kadence International

Market Research Supplier of the Year

Winner

— Marketing Research & Insight Excellence Awards – 2019
Kadence International Market Research Agency of the Year Singapore

Market Research Agency of the Year

Winner

— Agency of the Year Awards, 2019
Kadence International is Highly Commended for Global Agency of The Year

Global Agency of the Year

Highly Commended

— Market Research Society Awards, 2019

Best Data Collection (face-to-face)

Finalist

— Market Research Society's Operations Awards – 2019

Best Data Collection (telephone)

Finalist

— Market Research Society's Operations Awards, 2019
MRS Opperations Awards Trophy

Best Training and Development

Highly Commended

— Market Research Society's Operations Awards, 2019

ESOMAR Best Congress Paper

Winner

— ESOMAR, 2023

We are regarded as one of the best market research agencies in the United Kingdom, with clients coming to us with their toughest business challenges

Clients value our consultative approach and ability to turn insights into action. Most recently, we’ve supported organisations to answer questions such as:

  • Will our new sustainable solution be a hit with consumers?
  • Is there a market for our innovative new drink?
  • How do we expand our presence in Europe? Where are the best opportunities for our business?
  • What are the big challenges keeping CMOS awake at night?
  • Which packaging concept should we launch?
  • Is there scope to extend our brand into a new category?

Meet Our Senior Team

Cindi-collette

Cindi Collett

Specialist sectors B2B, B2C: CPG, Retail, Financial Services, and Healthcare Current location UK

Cindi is a seasoned market research professional with extensive experience in multiple market research disciplines. She has worked with clients from all over the globe in multiple sectors, including Food and Beverage, CPG, manufacturing, technology, and finance.

Rupert Sinclair

Specialist sectors Food & Beverage, Financial Services, Tech & Telco, B2B Current location UK
Rupert is passionate about helping brands innovate. He’s a frequent conference speaker on the subject of innovation in market research, regularly sharing new techniques and technologies that are enabling brands to access previously untapped insights.

Bianca Abulafia

Specialist sectors Automotive, Media, Kids Current location UK

Bianca helps businesses understand how to get the most out of qualitative research, working across our offices globally to design approaches that get to the heart of what’s driving behaviour. Bianca is a frequent conference speaker on all things qual – both in the US and the UK.

Amy-Lo

Amy Lo

Current location UK

Amy has worked at Kadence for over ten years, joining the global market research agency after starting her career in larger research agencies. She is passionate about delivering insights worth sharing—insights that make our clients proud to circulate within their businesses. Amy enjoys exploring innovative techniques and processes to maximise quality and efficiency as a mixed methods researcher.

Work With Us

Join Kadence

We’re always on the lookout for bright, passionate, curious people to join our team. See our careers page for current vacancy details.

See all vacancies
Chinese New Year - Group of staff holding red envelopes

FAQs

Do you specialise in qualitative or quantitative research?

We’re experts in both. We pride ourselves on being dualists. This means that everyone is our team is experienced in both qualitative and quantitative methodologies and regular works across the two disciplines. This has distinct benefits for our clients. By operating as one core team, we can ensure that no insights are lost between different phases of the research.

How do you help clients leverage research to turn insight into action?

We are passionate about raising the impact of market research in organisations and work closely with our clients to achieve this. When we’re designing projects, we focus on creating opportunities for you to engage your team in the research up front, such as stakeholder interviews or hypothesis sessions. This is also an emphasis on this once fieldwork has finished. Thanks to our own in-house design team, we can create stand-out deliverables that bring findings to life for your business. We can also run workshops designed to align your team around the insights and build a strategy to capitalise on them. We’re specialists in doing this and have even written a book on this topic!

How do you approach international projects?

We conduct market research in the UK and beyond, helping our clients to develop strategies to succeed in multiple markets. We regularly work with clients to help them understand consumers in the UK alongside their counterparts in European markets, the US and Asia drawing on our network of global offices across these continents. This allows us to tap into rich cultural understanding of your core growth markets to shape the research design and inform our analysis.  

Free Guide

How to run workshops that turn insight into action

How do you ensure that the research you commission moves your company to action, creating competitive advantage and growth for your business? In our free guide we share our top tips for preparing and running an effective workshop, as well as practical workshop exercises that you can take away, apply to your business and use to ensure that your research really does drive business change.

Download the guide now
Workshops activation
Metaverse-research-study
Blog

Our Metaverse Pilot Study In the UK.

At Kadence, we pride ourselves on being at the forefront of research innovation. We identify and explore how emerging technologies will reshape the research landscape- and share findings with the industry. Our primary focus is identifying developments that will enhance the richness and depth of insights we deliver to our clients. In recent years we […]